Not a shipping company, only brokers. Run away. When I needed to ship furniture and housewares from Belmont, MA to Austin, TX and San Francisco, CA I received an accceptable quote from a man named Phil at Starline Van Lines. When the movers showed up to pick up everything they refused to continue loading my freight unless I agreed to an additional 20% shipping cost. When I asked to speak with a manager over the phone I was told by her, "I don't give a damn what some broker somewhere has quoted you. Sign, or we will put everything back inside." At that point I realized I had been lied to and that Starline Van Lines is not s hipping company, but a shipping broker. I emailed and called Starline. They did not respond to my emails or return my phone calls when I tried to get a refund for the difference. I finally gave up. This company will give you fake quotes to get your business and let you hang when an actual shipper shows up and demands more money. At which point you are screwed. Do not do business with these crooks.

awesome experience From the moment I contacted Starline, I knew I was in good hands. Their professionalism and attention to detail made my move seamless and stress-free. The team arrived promptly and handled my belongings with the utmost care, ensuring everything arrived at my new home safely. Their communication throughout the entire process was exceptional, keeping me informed every step of the way. I highly recommend themto anyone in need of a reliable and trustworthy moving service. They exceeded all my expectations, and I couldn't be happier with the outcome of my move.

Using Starline worked out great Using Starline worked out great, the movers were all very nice!! Honestly everything was fantastic, it did take forever (three weeks) but I mean, I had a really small shipment going across the country, I knew that was a possibility. These guys were great, I would definitely use them again and recommend them to others. The movers were really kind and helpful guys, and they got everything I needed. The moving process is so freaking rough, I couldn't pick a company for the life of me. I'm really glad I settled on these guys.

Very kind and professional! Very kind and professional movers. They handled all of my items with care. Prompt for a scheduled appointment. Movers genuinely and consistently followed each request. I would definitely recommend this company to family and friends in confidence that they'll be taken care of with this company's quality services during the time of their needs. I highly appreciate you guys!! Thanks again!!

Do not use Starline Van Lines I'm reluctant to leave a negative review as I know it affects real people, but it's important for those who are considering using Starline to understand what they're paying for and the risks. We decided to hire Starline because their sales rep, Phil, convinced us that they were an honest and reputable company. This could not be further from the truth. We were all but guaranteed a move-in date, barring unforeseen circumstances like bad weather, which is understandable. When the movers didn't show up on time, I had to make several calls to get an update. When I finally got through to someone, there was no information available and no apology for the delay. Six days later, our movers arrived. Part of the package was to set up furniture, put things together, etc. However, because we had helped the movers on the front end by disassembling things, they said they could not reassemble. I understand why they do not want to accept responsibility if I misplaced parts, etc., but this was not communicated to us and there was no sense of responsibility or accountability. Instead, the movers (who I will say were kind and polite) moved our stuff inside the house and left without any further assistance. In short, we paid 2x the other quotes and in return, our movers were extremely late, didn't communicate, didn't apologize or take accountability for the delay and didn't provide the full service we were promised. I highly recommend avoiding Starline. Their blatant dishonesty and lack of accountability only reinforces the poor reputation the industry has as a whole.