Their professional Their professional, efficient crew of three arrived and got right to work. They had quite a commute and called before they arrived with an estimated arrival time, and they met that time. Right before they arrived, our realtor contractor had shown up, and they were very courteous and accommodating to him as he set up. Two of the crew members got right to work while one of them took care of the paperwork. They loaded quickly, and we’re on their way. They met me in Portland and at our new residence, where parking is scarce, but they made it workable. 5 stars!

Do not use Starline Van Lines I'm reluctant to leave a negative review as I know it affects real people, but it's important for those who are considering using Starline to understand what they're paying for and the risks. We decided to hire Starline because their sales rep, Phil, convinced us that they were an honest and reputable company. This could not be further from the truth. We were all but guaranteed a move-in date, barring unforeseen circumstances like bad weather, which is understandable. When the movers didn't show up on time, I had to make several calls to get an update. When I finally got through to someone, there was no information available and no apology for the delay. Six days later, our movers arrived. Part of the package was to set up furniture, put things together, etc. However, because we had helped the movers on the front end by disassembling things, they said they could not reassemble. I understand why they do not want to accept responsibility if I misplaced parts, etc., but this was not communicated to us and there was no sense of responsibility or accountability. Instead, the movers (who I will say were kind and polite) moved our stuff inside the house and left without any further assistance. In short, we paid 2x the other quotes and in return, our movers were extremely late, didn't communicate, didn't apologize or take accountability for the delay and didn't provide the full service we were promised. I highly recommend avoiding Starline. Their blatant dishonesty and lack of accountability only reinforces the poor reputation the industry has as a whole.

We appreciated their professionalism... We appreciated their professionalism, hard work, and how efficient they were. They were a great team. They packed the truck quickly, went up and down a lot of stairs, and nothing was broken. They were kind, and we appreciated all their hard work.

I had a great experience with Starline… I had a great experience with Starline Vanlines. I moved from New York to Florida due to wanting to be close to my family. Their cancellation policy was completely irrelevant to me as I was moving 100% lol why do people book moves if they aren’t moving? Sounds a bit weird to me, but anyways. New York was way too crowded and expensive so moving to FL had much more benefits. Their carrier showed up on time and did an excellent job with the little future I had. They packed within the hour and left after all the paperwork was signed. Upon Florida they unloaded it into my family’s home and all items arrived in good conditions. Price was okay but can’t complain. Would recommend.

They are a scam They are a scam. I gave them a list of furniture I would be taking. They gave me a false quote when I first called and talked to Curtis. The night before pick up I received a call from a woman telling me they could not take the SAME LIST I gave Curtis because it wouldn’t fit andI would have to pay more for more space and take less. I did pay. Then the day of pick up a moving van from another company showed up and the man told me they could not take the SAME LIST I gave the woman the night before because there was not enough space. They still didn’t take everything on the list, but after I told them this was a scam and to forget taking anything, they agreed to take 20 medium size boxes I had packed for ANOTHER $200. Again I paid. They said delivery would take between 5-21 days. Tomorrow will make 30 days and they still have not delivered the furniture and boxes. We called last week and the said it would be delivered this week. It was not. We called again this week and they said next week. I have reported them to the BBB and will report them to the Attorney General tomorrow. Next will be a letter from my attorney. Twice they said they would look into it and call us back. They NEVER called us back. Plus, Curtis told me they would pack everything for me and use their own boxes and tape. When I got the phone call the night before pick up she told me they do not do that and she doesn’t know why he told me that. So I had to rush and pack everything myself the night before and run to Walmart to buy boxes in a hurry. Do not use this company.