Katherine Hall
CAThey made it look easy... They made it look easy, even though it wasn’t! On the first day, everything couldn’t have been better; everything was packed, stacked, and prepped for our move the following day. The six of them loaded and unloaded a very packed truck in record time. And what stood out most to me is what great people they are—personable and professional. If I have a choice and need to move, they are going to be the first company I contact.
Kirk Reynolds
GBDo not use Starline Van Lines I'm reluctant to leave a negative review as I know it affects real people, but it's important for those who are considering using Starline to understand what they're paying for and the risks. We decided to hire Starline because their sales rep, Phil, convinced us that they were an honest and reputable company. This could not be further from the truth. We were all but guaranteed a move-in date, barring unforeseen circumstances like bad weather, which is understandable. When the movers didn't show up on time, I had to make several calls to get an update. When I finally got through to someone, there was no information available and no apology for the delay. Six days later, our movers arrived. Part of the package was to set up furniture, put things together, etc. However, because we had helped the movers on the front end by disassembling things, they said they could not reassemble. I understand why they do not want to accept responsibility if I misplaced parts, etc., but this was not communicated to us and there was no sense of responsibility or accountability. Instead, the movers (who I will say were kind and polite) moved our stuff inside the house and left without any further assistance. In short, we paid 2x the other quotes and in return, our movers were extremely late, didn't communicate, didn't apologize or take accountability for the delay and didn't provide the full service we were promised. I highly recommend avoiding Starline. Their blatant dishonesty and lack of accountability only reinforces the poor reputation the industry has as a whole.
Lucy Turner
GBBrian and Kevin helped me move... Brian and Kevin helped me move last month and did an excellent job! There was a mix-up by my condo management company, and the loading dock we were using was double booked. The team of movers stayed calm, flexible, patient, and positive, even though the move ended up taking a lot longer than expected! I really appreciate your kindness and flexibility.
Patrick Ouma
GBONLINE SCAMMERS Buyer beware, these are online scammers, it is not a legitimate business. Take it from me, once they cash your check, you’re on your on. They will block your number, you can’t reach them through regular business hours. All their positive reviews are posted by them don’t believe them. They go by the name StarLine Van lines and when they cash the check it goes by the name Lancaster Van Lines. Use another legitimate movers like Budget or even UHaul. I honestly cannot recommend these SCAMMERS to anyone. The ring leader scammer his name is Phil
Marcos Fernandez
GBStarline Van Lines helped me with a… Starline Van Lines helped me with a move from California to FL and I couldn’t be happier with the service. The movers selected were awesome! Responsive and very professional when it came to packing. After looking through so many movers (many with bad reviews) I came across this company which was highly rated and the only bad reviews were people claiming they didn’t get a deposit returned after canceling .. well.. this didn’t apply to me as I needed to move and wasn’t planning on canceling lol and the movers were great so that was a plus! Would recommend .