Kirk Reynolds
GBDo not use Starline Van Lines I'm reluctant to leave a negative review as I know it affects real people, but it's important for those who are considering using Starline to understand what they're paying for and the risks. We decided to hire Starline because their sales rep, Phil, convinced us that they were an honest and reputable company. This could not be further from the truth. We were all but guaranteed a move-in date, barring unforeseen circumstances like bad weather, which is understandable. When the movers didn't show up on time, I had to make several calls to get an update. When I finally got through to someone, there was no information available and no apology for the delay. Six days later, our movers arrived. Part of the package was to set up furniture, put things together, etc. However, because we had helped the movers on the front end by disassembling things, they said they could not reassemble. I understand why they do not want to accept responsibility if I misplaced parts, etc., but this was not communicated to us and there was no sense of responsibility or accountability. Instead, the movers (who I will say were kind and polite) moved our stuff inside the house and left without any further assistance. In short, we paid 2x the other quotes and in return, our movers were extremely late, didn't communicate, didn't apologize or take accountability for the delay and didn't provide the full service we were promised. I highly recommend avoiding Starline. Their blatant dishonesty and lack of accountability only reinforces the poor reputation the industry has as a whole.
Marcos Fernandez
GBStarline Van Lines helped me with a… Starline Van Lines helped me with a move from California to FL and I couldn’t be happier with the service. The movers selected were awesome! Responsive and very professional when it came to packing. After looking through so many movers (many with bad reviews) I came across this company which was highly rated and the only bad reviews were people claiming they didn’t get a deposit returned after canceling .. well.. this didn’t apply to me as I needed to move and wasn’t planning on canceling lol and the movers were great so that was a plus! Would recommend .
Elias Montez
GBI had a great experience with Starline… I had a great experience with Starline Vanlines. I moved from New York to Florida due to wanting to be close to my family. Their cancellation policy was completely irrelevant to me as I was moving 100% lol why do people book moves if they aren’t moving? Sounds a bit weird to me, but anyways. New York was way too crowded and expensive so moving to FL had much more benefits. Their carrier showed up on time and did an excellent job with the little future I had. They packed within the hour and left after all the paperwork was signed. Upon Florida they unloaded it into my family’s home and all items arrived in good conditions. Price was okay but can’t complain. Would recommend.
Julia Robinson
GBWe appreciated their professionalism... We appreciated their professionalism, hard work, and how efficient they were. They were a great team. They packed the truck quickly, went up and down a lot of stairs, and nothing was broken. They were kind, and we appreciated all their hard work.
yazan hamad
GBGreat experience 10/10 I had such a positive moving experience. Brian, Victoria, and Fabian and his crew handled everything beautifully. The were on time, neat, responsive, and handled all of my furniture with such care. Everything arrived safely and they set everything back up perfectly for me. They were punctual, polite, helpful, and professional. Thank you for such a smooth and easy moving experience! I am so grateful!