customer
GBUsing Starline worked out great Using Starline worked out great, the movers were all very nice!! Honestly everything was fantastic, it did take forever (three weeks) but I mean, I had a really small shipment going across the country, I knew that was a possibility. These guys were great, I would definitely use them again and recommend them to others. The movers were really kind and helpful guys, and they got everything I needed. The moving process is so freaking rough, I couldn't pick a company for the life of me. I'm really glad I settled on these guys.
Teannette
GBBEWARE‼️‼️‼️ CAUTIOUS‼️‼️‼️‼️‼️‼️‼️ BEWARE‼️‼️‼️ CAUTIOUS‼️‼️‼️‼️‼️‼️‼️ RUN AWAY FAST‼️‼️‼️‼️‼️‼️ I had a terrible experience with Starline Vanlines LLC//Lancaster Vanlines LLC. Different names so be careful of that as well. They are just a company that hire movers basically a crappy booking agent. I payed a deposit to secure movers and it never happened. Once they get your money they stop communicating with you. You think by canceling they would abide but nope they find any way they can to not refund you. And honestly it seems that’s why they will stop communicating so you can’t get a refund. I strongly advise everyone to avoid using their services. Please be cautious and do thorough research before booking with any company to prevent such incidents from happening to you. Please stay away to avoid money loss and the headache. *********************************************************** I booked the movers with a customer service rep by the name of Phil from Starline Movers LLC. I called my bank and Lancaster Vanline LLC cashed the check and I never heard of the company until I called my bank. I called Lancaster Vanline LLC and they acknowledged you guys are together. Because why is this company cashing the check. That’s fraud! I wish you guys took this much concern when it was time to move my things.
Virginia Cassidy
GBThey are a scam They are a scam. I gave them a list of furniture I would be taking. They gave me a false quote when I first called and talked to Curtis. The night before pick up I received a call from a woman telling me they could not take the SAME LIST I gave Curtis because it wouldn’t fit andI would have to pay more for more space and take less. I did pay. Then the day of pick up a moving van from another company showed up and the man told me they could not take the SAME LIST I gave the woman the night before because there was not enough space. They still didn’t take everything on the list, but after I told them this was a scam and to forget taking anything, they agreed to take 20 medium size boxes I had packed for ANOTHER $200. Again I paid. They said delivery would take between 5-21 days. Tomorrow will make 30 days and they still have not delivered the furniture and boxes. We called last week and the said it would be delivered this week. It was not. We called again this week and they said next week. I have reported them to the BBB and will report them to the Attorney General tomorrow. Next will be a letter from my attorney. Twice they said they would look into it and call us back. They NEVER called us back. Plus, Curtis told me they would pack everything for me and use their own boxes and tape. When I got the phone call the night before pick up she told me they do not do that and she doesn’t know why he told me that. So I had to rush and pack everything myself the night before and run to Walmart to buy boxes in a hurry. Do not use this company.
Rxftylol
GBStarline Van lines helped me with my Long Distance moving Starline Van lines helped me with my moving great people to work with Great communication they helped me move long distance and i will be gladly working with them in the future.
Abrasha
GBNot a shipping company, only brokers. Run away. When I needed to ship furniture and housewares from Belmont, MA to Austin, TX and San Francisco, CA I received an accceptable quote from a man named Phil at Starline Van Lines. When the movers showed up to pick up everything they refused to continue loading my freight unless I agreed to an additional 20% shipping cost. When I asked to speak with a manager over the phone I was told by her, "I don't give a damn what some broker somewhere has quoted you. Sign, or we will put everything back inside." At that point I realized I had been lied to and that Starline Van Lines is not s hipping company, but a shipping broker. I emailed and called Starline. They did not respond to my emails or return my phone calls when I tried to get a refund for the difference. I finally gave up. This company will give you fake quotes to get your business and let you hang when an actual shipper shows up and demands more money. At which point you are screwed. Do not do business with these crooks.