Mediocre, overpriced. Fake Google reviews on their profile. To give a fair review to High End Movers, we used their service to move from Texas to Arizona. They are really efficient up to the point where they get your deposit. After that your agent is completely helpless and keeps guiding you to unresponsive company contacts. The cargo will be picked up later than what they promised and they will not guarantee the delivery date or even tell you where your things are. They make you pay a portion of cost in cash which is shady. The organization's management, logistics and customer service are highly disorganized with no one in touch with customers knowing where their things are or when will they be moved. They hire local companies and charge high commission. They don't pay their employees well and over work them. I suggest organizing your move using either a different company or hiring multiple local firms instead of giving your hard earned money to these middle men.

Use A Different Company Looking at some of these 5-star reviews I can't help but think they're fake, because this was the worst company I've ever dealt. I moved from Colorado to Massachusetts and it was disastrous working with this company. Maybe it's a Colorado thing, and they're somehow decent in Texas, but I doubt it. Ultimately what makes the company so horrible is their professionalism and customer service. Pre them picking up my stuff, they were super attentive and responsive. Once they picked my stuff up, I couldn't get ahold of a single person to get any sort of update. My original sales person refused to answer/return my calls and emails and the dispatch number they gave me never got answered either. Whatever date you ask things to be delivered, means they do not leave their storage facility until that day, so at the very best they won't deliver your stuff until a week after your desired date. When they try to deliver your stuff, you have to be there for that date or they charge you $500 a day. This happened to me, as I was out of the state for a family emergency and they simply don't care. Knowing I never have to deal with this company again, truly makes me happier, and if I can prevent one person going through the same thing I did, this will be worth the review. Please look elsewhere, there are much better companies. This company is truly horrendous to work with.

I would use them again Excellent customer service, fast response time over both email and phone. My movers, were very efficient, and were done before I knew it. They dis-assembled and re-assembled all of the items, and did everything they could to make my life easier.

High End Movers was very courteous and… High End Movers was very courteous and took time to ensure we were comfortable with all aspects of the move. John and his team were professional and efficient. They took great care in both the pick-up and delivery of our possessions. I highly recommend High End Movers to anyone seeking a professional moving company.

Thanks a lot, for doing such a good job! The day on the move everything went really well and really smooth the gentleman did a nice job wrapping and packing the furniture and also a nice job with helping out with packing items. They packed everything with care so nothing is damaged.