High End Movers

3236 Towerwood Dr, 75234, Dallas, United States
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4.10
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

0.00%

1

20.00%
About High End Movers

High End Movers strives to provide its customers and partners with professional and compassionate relocation solutions that exceed expectations.

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Charlie Byrd
GB

These movers were incredible They worked super hard and had to deal with some seriously steep and plentiful stairs, all without complaining once. My entire move took 3 hours from start to finish. I cannot recommend them highly enough. I would love to use them again for my next moves.

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Rebecca Scheer
GB

STAY FAR FAR AWAY !!!!!!!!! STAY FAR FAR AWAY !!!!!!!!!! As usual with these moving companies, they charge you more upon arrival to pick up your items and the initial sales team REFUSES to respond to changes to the inventory list before hand. I was very thorough in my inventory list with the sales person, including the number of boxes and those box sizes and that my sectional couch was a specific size, Well he underquoted me and did not relay anything about my boxes or my entire inventory list to the movers. The movers brought a smaller truck and didnt know if they could fit all of my belongings and charged me $1k more for my stuff. Sales guy....still MIA. His name is Daniel C. AND, they refused to take my 60% payment upon pickup which they then said was going to be a 70% payment. So they left with my belongings and I haven't paid them, so will I ever see my stuff again? No one at their offices will ever answer the phone or emails. The voicemail boxes are full. Guess I'll be pinging BBB and the DOT.

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Chrisy Kinsey
GB

Thanks again! Today I requested these movers again to help with additional items that needed to be moved. Another success story on what a great job they did. I want to applaud the company for having outstanding movers that are fast yet not careless which is why I will continue doing business and will continue to request the two for future needs.

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Maiya Clayton
GB

Warning.. Update : I received an email from them and was supposed to get answers it has been 2 weeks since then , no call’s or emails. Before I had hired this company I thought I had did my research I did a quick Google search and found various reviews that were good and uplifting and showed professionalism in this company. Myself my husband and my infant daughter were moving across Colorado to Florida and needed a moving company quickly. We went through someone named Maria who was located in Texas and I felt trusting in her and their company and their promises.Soon after they receive your money there was no contact I would have to call them several times emailed them several times I felt like I had to harass them to know where my belongings were. We hired them to move our things from May and to deliver on June 1 today is August 14 and we still have not been able to get a definite date of delivery today .I have been calling for hours with no one to answer the phones.Andrew their customer service representative has promised me several times that someone was going to get in contact with me over the last 60 days but with no luck. Fair Warning!!.

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Bradley
GB

Use A Different Company Looking at some of these 5-star reviews I can't help but think they're fake, because this was the worst company I've ever dealt. I moved from Colorado to Massachusetts and it was disastrous working with this company. Maybe it's a Colorado thing, and they're somehow decent in Texas, but I doubt it. Ultimately what makes the company so horrible is their professionalism and customer service. Pre them picking up my stuff, they were super attentive and responsive. Once they picked my stuff up, I couldn't get ahold of a single person to get any sort of update. My original sales person refused to answer/return my calls and emails and the dispatch number they gave me never got answered either. Whatever date you ask things to be delivered, means they do not leave their storage facility until that day, so at the very best they won't deliver your stuff until a week after your desired date. When they try to deliver your stuff, you have to be there for that date or they charge you $500 a day. This happened to me, as I was out of the state for a family emergency and they simply don't care. Knowing I never have to deal with this company again, truly makes me happier, and if I can prevent one person going through the same thing I did, this will be worth the review. Please look elsewhere, there are much better companies. This company is truly horrendous to work with.

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