I've used circle storage in Colerain… I've used circle storage in Colerain township for years and have always had great service by them. The storage units are kept clean and bug free. The lot is always clean.

Never answer the phone The facility is nice and the one interaction I had with staff was polite and insightful, but my only issue with the place so far is any time I’ve tried to call they never answer. The machine always says they’re probably out walking the property, but there’s these new inventions called cell phones that allow you to answer your phone when not sitting in the office... maybe you guys should try one out.

The manager here is a LIAR The manager here is a LIAR. I was sent a BILL for $0.30 when I went to my unit I noticed a red lock (their lock) so I took my lock off and left. I messaged her a couple days later and asked why the red lock was on my unit she blatantly lied and for your protection cause there was no other lock on the unit. I immediately said something to her. And she got rude with me. Then I asked her if the lock was off my unit she said had to get permission to remove it. HORRIBLE service and she’s a LIAR I would not keep my belongings here

poor, poor service and treatment Since we began our partnership many manager and price changes have taken place. Each time a new manager arrives, cost goes up, and late charge dates change. Managers and their staff are rude and indifferent to the voice of need or question of the buyer. Terrible customer service or concern. They don’t even pretend to care. There is an aire if superiority and control. Cannot wait to move to another facility, even at a higher rate

You have awesome staff members You have awesome staff members. Everyone is so nice and helpful. If you have any problems they do their very best to resolve the issues.