Everything went well and experience was… Everything went well and experience was nice and smooth

The manager here is a LIAR The manager here is a LIAR. I was sent a BILL for $0.30 when I went to my unit I noticed a red lock (their lock) so I took my lock off and left. I messaged her a couple days later and asked why the red lock was on my unit she blatantly lied and for your protection cause there was no other lock on the unit. I immediately said something to her. And she got rude with me. Then I asked her if the lock was off my unit she said had to get permission to remove it. HORRIBLE service and she’s a LIAR I would not keep my belongings here

I really like the facility but… I really like the facility but on multiple occasions the access door code has not worked. I have had to go to the office to alert them of this many times. There has also been 2 occasions where the access code would not work and no one was in the office or answering the phone. One of the times I had a moving truck, which I had to extend the rental because of this issue. That cost me extra money. Its a nice facility and easy access, when it works.

Billing Continues after Requesting Account to be Closed I have asked them in writing for the last 2 months to close my account and I am still receiving bills for a monthly fee. We were emailing and they stopped responding to my emails.

Great Customer Service I received great customer service from the property manager. He was efficient, friendly and courteous to me. I enjoyed speaking with him.