I have been unemployed due to covid I have been unemployed due to covid. I asked was there anything I could do to prevent losing my things and the response was my stuff is going to auction if I don’t pay $418. I’ve been a customer so long! I can’t believe I ask for help and there is nothing that can be done.

poor, poor service and treatment Since we began our partnership many manager and price changes have taken place. Each time a new manager arrives, cost goes up, and late charge dates change. Managers and their staff are rude and indifferent to the voice of need or question of the buyer. Terrible customer service or concern. They don’t even pretend to care. There is an aire if superiority and control. Cannot wait to move to another facility, even at a higher rate

Always have had a positive encounter… Always have had a positive encounter when speaking with staff. Nice location. Hoping they add additional covered storage for RVs.

Never answer the phone The facility is nice and the one interaction I had with staff was polite and insightful, but my only issue with the place so far is any time I’ve tried to call they never answer. The machine always says they’re probably out walking the property, but there’s these new inventions called cell phones that allow you to answer your phone when not sitting in the office... maybe you guys should try one out.

I've used circle storage in Colerain… I've used circle storage in Colerain township for years and have always had great service by them. The storage units are kept clean and bug free. The lot is always clean.