Complete scam of a company Complete scam of a company. Their sales associate Sandi convinced me to cancel my uhual reservation because it was “too expensive” and then I was charged DOUBLE what she quoted me on pick up day. She told me 3-5 days and I am on day 15 still waiting for my things in a new city in an empty apartment. Also was not transparent with me about the truck moving my actual belongings would have OTHER PEOPLE’s stuff in there too and multiple delivered would be made before they even get to mine. Do not waste your time with these people. No common sense or courtesy whatsoever

Please do not get talked into hiring this company I’ll start out by saying I’ve never left a negative review for anything in my life. I just want to strongly urge anyone to not hire this company or work with an employee named David. I even gave him a chance before writing this to give me some sort of money back but he has gone radio silent. He was extremely responsive before I paid. Weird. And into my story of hiring the worst company to move across country…. I was quoted 2 grand for my move and gave an itemized list of exactly what I had. Moving day I had to throw away all my end tables, a tv stand, mirrors, and a desk because I was under quoted for the square footage. I’m not even sure if logically you could be that off on an estimate without knowing the customer was going to be forced to either throw away their stuff or pay extra. Even stranger, my friends who moved to the same location from a farther distance, paid the same amount and were able to move a 2 bedroom and all it’s materials (their stuff also arrived a week late). I was very clear I needed my stuff moved to Texas on the 8th (5 days after pick up). Because call me crazy, I didn’t want to sleep on an air mattress with none of my belongings for the first week after moving across the country. Anticipating a company would have some sort of idea when their drivers would arrive, I called asking what their eta was (2 days before I was planning on it to arrive). They told me they can give no estimate on arrival and they would tell me 24 hours before they get there. I then began playing phone tag with the 3 different businesses that were apparently part of this move. I then was told it would show up on Wednesday, then Thursday, then Friday, then for sure Saturday! Saturday comes and it’s 10 minutes from when they said they’d be there. I get a call from the Philippines ASKING ME if the mover was there. I said no, and call me back once you can tell me when they’re going to get here. Then once again all of the contacts I had did not answer the entire day. I then got a text from the driver the next morning that he was going to come at 10. Showed up at 1. Then I got a call back from the person that ghosted me for the last 24 hours saying I had to pay a 100 dollar “elevator fee”. Wanting to sleep on an actual bed for the first time in a week, I paid. Still thinking about hiring this company? The real icing on the cake was that the mover left with one of my boxes and I’m still waiting on getting that to this day. Honestly it’s kind of sad that people can do this to other people. I even voiced my concerns with David and mentioned how there was some negative reviews. He assured me that those were standard in this industry and not to worry as long as I give them all of the correct info. Well please don’t do what I did and think they’re probably just the type of person to leave negative reviews on everything. Best of luck to whoever is moving a long distance. There are a lot of things that are already stressful about that. Don’t let this company make your move 100X more stressful.

Totally misled about prices I have been totally lied to by this company. The move was significantly higher than they had quoted. The transport of my car as well. Now that I have to use the storage feature because I have unable to close on my new apartment, the storage is tripled monthly than quoted. They don't answer calls now that I gave them a favorable survey. They probably won't post this comment either.

Great experience thanks to David Owen We used Long Haul for a cross country move and had a great experience thanks to David. He was very helpful and responsive from start to finish, and any hiccup we ran into he made sure was handled. His top priority was ensuring we were taken care of and he 100% succeeded. Thanks David!

Amazing Service ! This company & movers were great. They moved everything quickly and efficiently. They were very professional and took great care of wrapping and carefully transporting my belongings. Highly recommend them ! So glad I came across Long Haul Moving & Storage.