Linzie H
GBDo not use this company they will take… Do not use this company they will take your money and then not fulfill their end of the deal. They originally quoted us $6500 and then two days before the move they said it was going to be an additional $11,000. That’s why they’re called bronze star not Gold star or platinum just noticed their name before you book them. They are only a broker not the actual moving company. They are very good communicators until the time of the move comes. Beware!!!
Catherine Kearns
GBDo not use this Company!! Do not use this Company!! Dishonest group & the quote was 3000.00 total But actual costs were > $ 10,000 plus their fee!! You can cancel your move but tough crap because they were already paid $ 1000.00. Nothing was explained up front. I was never told that the company is a broker!!! They have all of the answers but aren’t true because, I can prove it by the many interactions with this company. They take advantage of the little people & know exactly how to cover their butts legally. I recommend being very careful, a lot of questions & get everything in writing no matter who you communicate. I encountered lies & misinformation by omission of the truth by this company.
Bill Le
GBWe contacted Bronze Star Moving and… We contacted Bronze Star Moving and Storage and their pitch was that they would be our main contact throughout the move until everything wad settled. They are strictly a broker and charge you 30% just to put you in touch with a mover which you never know until the day they show up. Ours was TicToc Moving which is another review. Duing the move we were being double charged for packing materials that the mover forgot to bring. I contacted our representative at Bronze Star and she told us to Claim it on the delivery end. The mover wouldn't take our goods if we didn't pay the charge in cash. After the move we had over half our goods damaged or destroyed. We claimed th double charge on our claim and were told too bad. We couldn't claim it. I contacted Bronze Star but no response. Then after the claim was filed I never received the check from TicToc so I once again contacted Bronze Star but no response so I contacted them again and still no response. I guess being my main contact only applies until the goods are picked up.
Mike
GBBest movers! Very clear with what was going to happen in what time frame, prompt to respond to correspondence and questions from me, and their delivery team were exceptional. I was very happy with them and would use them again without hesitation.
Joshua Wade
GBRecommended! The movers were not only on time, they were actually early and willing to start early too. The movers were fast, efficient, friendly and knowledgeable. They got everything done quickly, do quickly they had remaining time which they used to put a huge bed together in the bedroom for me. I’m very grateful and thankful that i decided to choose these movers.