Joesh Hazelwood
GBSergio and the team at First Class… Sergio and the team at First Class Movers were exceptional. Dana's customer service was top-notch. They handled our long-distance move with care and efficiency. I highly recommend their services. Sergio's exceptional leadership and the professionalism of his team were evident throughout our move. They showed great care in handling our possessions, and their efficiency was impressive. Dana's customer service was top-notch, as she kept us informed and addressed any concerns we had. Our long-distance move was stress-free, and I wouldn't hesitate to recommend First Class Movers to anyone in need of a reliable and trustworthy moving company.
Adam Mills
GBIvan and his crew at First Class Movers… Ivan and his crew at First Class Movers were punctual and professional. Elizabeth in customer service provided excellent guidance. They made our long-distance move a smooth and worry-free experience. Ivan and his crew's professionalism was evident from the moment they arrived at our doorstep. They were punctual, and their systematic approach to packing and moving our belongings was truly commendable. Elizabeth's guidance and support were invaluable; she was there to answer our questions and provide us with all the necessary information to ensure a seamless move. Our long-distance move couldn't have gone smoother, and we have First Class Movers to thank for that.
John B
GBScamo Quoted me one price and raised it $800.00 as soon as they got my deposit. That's how they operate. These losers are very nice until they get your deposit. Then they are rude and unresponsive / confrontational to questions and problems. And don't believe the 5 star reviews. "They just ain't real." "They went the extra mile" Nope they didn't... Only one guy showed up to move my stuff inside. I had to help. They were all experienced." Nope and only one spoke English. Broke my stuff and said I'd hafto file a claim. "They handled with responsiveness to our various calls questions and special requirements." Nope, they don't... People don't talk like that unless they're writing fake reviews. "skilled, professional, polite, funny, and personable crew!!" Do you mean the ones' who couldn't even speak English? Even the business' reply's are bogus "Dear Joe, We're truly grateful for your glowing review of First Class Movers." They are a scam. Here's how the scam works and it's simple. Be nice and collect your $450.00 deposit. They use weird payment methods like Venmo and Paypal or Zell... That's fishy. Next call is rude and confrontational... so you decide to cancel because they're D-Bags. They'll try to keep your deposit and make money with very little effort. If this happens to you sue them, report them. Bottom line is they have way too many perfectly worded 5 star reviews to be real and legit. And way too many 1 stars to not be fishy. There are No 2 star, No 3 Star, & No 4 star reviews... That's a red flag, people! Don't fall for it. Get references and call your BBB.
Finlay Nicholls
GBIn comparison to the other company we… In comparison to the other company we were looking at, the cost of First Class was a little bit better. I gave them a call and while we were on the phone, they went through everything that we had and did an inventory list and gave us a rough estimate. They said that they would email it over to me. Once I discussed it with my husband, we could decide within a certain amount of time, and then go ahead and book with them and pay a deposit. And that was what we did. They told us that we could cancel up until a certain point for a full refund of the deposit and we could also change the dates. If we needed the truck a little bit earlier or later, we could do that. We ended up needing to do that. It went really smoothly. I would recommend them. Whoever they picked was also wonderful. They did a phenomenal job because they were the ones that we really dealt with on the actual move.
rick & kim gauger
GBAt first they seemed legit At first they seemed legit - not brokers. We had no furniture just boxes, storage unit, a couple chairs & beds. When we got to storage unit the packer asked us if we had a tool chest & did it have tools in it. We said yes but it’s on wheels. They loaded everything & charged us to put our boxes in wardrobe boxes. Ended up doubling our quote. Then they took everything to a “safe” storage unit in Kent wa for 3 days. I watched with my tracker I put in a box - things were being moved around in storage. Finally get to our house a week later & no one shows to help semi driver unload - we had to unpack the truck with him. I called about this & FCM got mad at me - yelling & calling me names. Finally unpack what was delivered to find tool chest & all tools were gone. All my husbands clothes were gone. Every Seahawks signed memorabilia was gone but they left the display cases they were in. Only 7 of the 10 wardrobe boxes we paid for was delivered. No numbers to check off as they came off truck - also couldn’t because we were unloading the truck! They didn’t offer any other insurance other than 60 cents a lb. Now one of their workers is well dressed with a LOT tools & we’ll get nothing. do not accept theirb list of items - if it says box #122 they wont pay for anything in it. make them list out every item our problem was trusting this company & their workers. What a scam!!