David
GBOur initial inquiry through the quote… Our initial inquiry through the quote process was handled with responsiveness to our various calls questions and special requirements. Our customer service rep was knowledgeable, thorough, patient and explained everything in detail. Dispatch personnel were responsive and informative as well. We got a very fair price. Our move broke down as follows: Day One: Load from a third-floor elevator condo building. Two movers and one foreman, 4.5 hours. Dissemble and wrap all furniture. Lock truck in warehouse for the night. Total price, all-in: $3025, to the penny what was initially quoted. A HUGE SHOUT-OUT & THANK YOU to , Doug,Greg and the skilled, professional, polite, funny, and personable Crew!! A heartfelt thank-you for a job extremely well done and most deeply appreciated!! What a fabulous team of professionals! 👍
John B
GBScamo Quoted me one price and raised it $800.00 as soon as they got my deposit. That's how they operate. These losers are very nice until they get your deposit. Then they are rude and unresponsive / confrontational to questions and problems. And don't believe the 5 star reviews. "They just ain't real." "They went the extra mile" Nope they didn't... Only one guy showed up to move my stuff inside. I had to help. They were all experienced." Nope and only one spoke English. Broke my stuff and said I'd hafto file a claim. "They handled with responsiveness to our various calls questions and special requirements." Nope, they don't... People don't talk like that unless they're writing fake reviews. "skilled, professional, polite, funny, and personable crew!!" Do you mean the ones' who couldn't even speak English? Even the business' reply's are bogus "Dear Joe, We're truly grateful for your glowing review of First Class Movers." They are a scam. Here's how the scam works and it's simple. Be nice and collect your $450.00 deposit. They use weird payment methods like Venmo and Paypal or Zell... That's fishy. Next call is rude and confrontational... so you decide to cancel because they're D-Bags. They'll try to keep your deposit and make money with very little effort. If this happens to you sue them, report them. Bottom line is they have way too many perfectly worded 5 star reviews to be real and legit. And way too many 1 stars to not be fishy. There are No 2 star, No 3 Star, & No 4 star reviews... That's a red flag, people! Don't fall for it. Get references and call your BBB.
Eddie T
GBAbusive marketing practices Abusive marketing practices by the General Manager, Doug. Won't stop texting after requested. Be careful if you give your phone number to request a quote. They don't like it of you decline and the put effort into letting you know.
Adam Cross
GBFirst Class Movers truly lived up to First Class Movers truly lived up to their name. Our long-distance move went off without a hitch thanks to their excellent service. Their customer service team was responsive and accommodating, and the moving crew was professional and efficient. They took great care in packing and securing our belongings, which arrived at our new home in perfect condition. Communication was top-notch, and there were no hidden fees in the pricing. We couldn't have asked for a better moving experience. If you're planning a long-distance move, First Class Movers should be your first choice.
Joe Webb
GBFirst Class Movers are highly… First Class Movers are highly recommended. I had a positive experience with Alex and his crew the whole time of the move. All of his movers were extremely nice and very professional. When we first did a quote we set up an hourly rate because my wife and I thought we would do most of the packing ourselves and that didn't happen because of other obligations. Alex was able to meet us on the day of the move to adjust the quote to a flat rate that included packing and moving. He also was very flexible to meet our needs which helped us out extremely. We had zero stress knowing that this successful move was in their hands. I highly recommend them and would use them again looking back on our big move. Keep up the great work First Class Movers!