DO NOT USE ROCKSTAR PRO MOVERS! DO NOT USE ROCKSTAR PRO MOVERS!! I cannot stress this enough! Rockstar Movers lie, have terrible communication, and are overall extremely unprofessional. We were moving all our stuff from California to Arizona. I was told the truck and movers would be there Monday between 8am and 10am. Even though we paid for the “White Glove” service where they disassemble and pack everything for us, we still had most of our stuff packed in boxes ready to go for them. By Noon on Monday no one had showed up. I called asking for an update, I was told I would get a call right back – No one called. I called again at 4:00pm, again with a promise someone would call me back – No one called. I called at 5:00pm and was told the truck will be there the next day. No apology, no reason why they didn’t show up, just they will be there Tuesday between 3:00pm and 5:00pm. They did show up on Tuesday, so we made our way to Arizona. The Rockstar contract reads that they will call you and confirm you are available to receive your items. Once they do that the truck will arrive 3-4 days later. We received that call on a Saturday. We were told the truck will arrive to drop off our stuff by Tuesday or Wednesday at the latest. Wednesday came and gone and no truck came. Still no truck by Friday, so I called and asked for an update. I was told I would get a call right back – No one ever called back. I sent an email asking for an update on Saturday hoping I would get a reply on Monday. No reply. I called on Tuesday (one week after the truck was supposed to be there) and the trend of someone telling me they would call me back and never do continued. To jump ahead…2 weeks after the truck was supposed to arrive and after many calls and emails, I received a call from Brian, apparently a manager, at 9:00pm at night. He apologized and didn’t understand why our stuff was put in storage and he would absolutely call me to confirm a date our stuff would arrive…HE NEVER CALLED BACK! When our stuff finally arrived 18 DAYS after we were told it would arrive, they only has one local guy to unload, and reassemble, all our stuff. He was a nice guy, but 1 guy to unload a and reassemble a 2 bedroom house?! He would have been there working for 2 days if myself and a friend would not have helped unload. (So much for the “White Glove” service!) Rockstar Movers lie, have terrible communication, and are overall extremely unprofessional. DO NOT USE ROCKSTAR MOVERS!!!

We where moving from San Francisco to… We where moving from San Francisco to San Diego and chose Rockstar Pro Movers as the most feasible choice compare to other companies. My wife stayed in San Francisco to supervise guys as they were picking up our belongings, while I was arranging things in San Diego. I have to point out that my primary concern was her safety as she was with our baby daughter as well. I am glad to say that movers where polite and professional, followed her directions no questions asked. Concerning the actual job they have wrapped everything in to blankets and used clear tape on top for better protection. She asked them to pack fragile things and electronic, they also did a good job although we had to pay extra for boxes and packing supplies they have provided. The driver and another mover that was present at pickup in San Francisco arrived in San Diego and unloaded the whole truck in to the house very quickly. Have to thank the guys for proper and stress free relocation. Will highly recommend Rockstar Pro Movers to everyone.

Rockstar Removals Fantastic Would definitely recommend Rockstar Removals, they were professional, careful with all my belongings, well priced given some of the ludicrous quotes I'd had, would definitely use again in the future, thanks David and Billie Jo, you made the whole experience pain free and given that it was pouring down I didn't think that'd be possible.

MANY ITEMS DAMAGED MANY ITEMS DAMAGED. Sadly I am still waiting for Isaac to inform me when they can repair the multiple scratches done to my floor, desk, china cabinet and the sticky residue that won't come off my expensive monitor screen. Disappointing that they damaged multiple items and didn't mention it when they must have been aware. Then no return emails when I email them, placating on the phone and so far empty promises of planning to repair the damage they did but no date set and starting to smell like a rat.....

Excellent moving service Excellent moving service! The team worked hard and worked fast. Great communication and follow-up. Will definitely use this company again if needed and will also recommend.