Rockstar Pro Movers

18340 Ventura Blvd #212, 91356, Tarzana, United States
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3.75
Based on 20 Reviews

5

60.00%

4

5.00%

3

10.00%

2

0.00%

1

25.00%
About Rockstar Pro Movers

Rockstar Pro Movers is a licensed & insured moving company in Los Angeles California. Our specialties include residential, commercial, local and long distance moves. We provide our customers with variety of moving services including but not limited to Packing Unpacking Loading Unloading Disassembly Reassembly Moving Moving and Storage Out of State Moves Moves within the State of California We will treat you like a Rockstar in your upcoming move. Move Like a Rockstar! Get your quote today!

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Denise Ann
GB

No Rockstars here This was the shortest move I've done in 2 years from the valley to the city, 22 miles. The crews that worked, were professional, prompt - all around awesome. However, there was one 20 x 20 framed piece of art that never made it to my new place, as well as a box. I packed and numbered every box myself and upon arrival, I checked off each box except for 1, as well as the framed art. Aside from getting the runaround about that, I was told that I "misunderstood" the manager's confirmation that they'd hold my belongings for a night or 2, even up to a week without charging me the $200/mo fee but for their paperwork it had to be there. Then i was terrorized to pay the monthly fee for 2 nights. They claim the minimum is 3 hours. However on unloading day, it took Alex and his helper 1.5 hours to unload but next thing I know I'm being held hostage for 4.5 hours - because it took 1.5 hours to load my items from storage into the truck. It's basic math but I was definitely overcharged and robbed. Supposedly there's a claims department that will get back to me. Just like the Alex said the owner would get back to me ... UPDATE: Wow - The owner finally contacted me! All I can say is his reply is more inflated than his rates and professionalism. I didn't refuse to pay anything, Issac offered because it was straight move with no packing or unpacking, there wasn't even any unwrapping of furniture because I did it but then again what mover isn't a terrorist who just takes whatever they want while gaslighting you. I didn't even sign the form stating that I received all of my items but Alex said the owner would contact me and sort it out. I'll never see my framed & signed Andre Saraiva Mr A ever again due to their lack of professionalism and thoroughness. And if asking one to repeat themselves or spell out their name (but sound it out instead) because I can't understand their accent or "perfect English" is not at all racist, it's asinine.

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Heisenberg Mayer
GB

What a team! Rockstar Pro Movers was professional from start to finish. Super effort by the guys from Rockstar. Hard workers and very patient with my disorganization on the day. Big thanks to you guys!

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Nicky
GB

So impressed with this amazing team of… So impressed with this amazing team of people. They moved my house buyer in and then went on to help us move when we were let down by our removal firm. David was fantastic and went above and beyond to help us out. Thoroughly recommend them.

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Kathy
GB

Good to hire! Any moving company that asked for up front payment is more than likely just they want money. But after using this company I have a good experience at all!

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Sarah Pinder
GB

Rockstar Removals Fantastic Would definitely recommend Rockstar Removals, they were professional, careful with all my belongings, well priced given some of the ludicrous quotes I'd had, would definitely use again in the future, thanks David and Billie Jo, you made the whole experience pain free and given that it was pouring down I didn't think that'd be possible.

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