Please Stay Away Don’t use, they tell you what you want to hear, write a contract with exactly what you want to see and find out it means nothing. They take your money and promise you the world but it’s all moot, their contract isn’t close to the contract you have to sign with the actual company who moves your items. They are a broker, nothing more, nothing less. They claim they vet all the companies they work with, yet the company who they hired told me United Express are all cheats and liars. When you call them to complain about being lied to, they tell you it’s your fault. No accountability, just sign their contract and be on your own after.

They thoroughly padded all the walls They thoroughly padded all the walls, staircase and even laid down mats to protect our hardwood flooring. They were also cautious while moving around our bulky furniture and made sure not to drop anything. They were trustworthy and did a magnificent job!

Worse decision of my life This company is terrible! DO NOT USE!! I saw okay reviews online but when I dug more after this, I saw a more accurate description like my experience. I saw it on here the Better Business Bureau. I was quoted for 430 cubic square feet of space for my items. When the movers showed up they said that it was too much and said that if I wanted everything moved I would have to pay $3000 more then what I was quoted. I was very detailed in how big everything was and how much I had. When I tried to call Carl (the one who has been in contact with me this whole time) didn't answer the phone-i tried multiple times. Then I tried the next person, Ryan, I was working with and, surprise, he also didn't answer. I has another person call me because Carl told her too. She was more helpful but still tried to up sale the service but $4000 more then what I was originally quoted. The driver was rude, condensending, and downright awful to work with. Tried to collect more than what was due and tried to tell us that it was our fault for not understanding. Found out later that this driver has done this before! And the company has had issues with him doing this to other people before this too! Then they told us that instead of having it delivered within 1 to 2 days like we were told. It was now going to be up to 21 business days. I wasn't able to get anything refunded so I had to make due and send them with 6 boxes and a few pieces of my bedroom set. Which to me, seems not alot of stuff to fill 430 cubic square feet. This company is filled with liers who will say anything to get you to book with them.

BEST MOVERS IN THE USA I was contacted by Jim to go over my quote for my move from San Diego, CA to Vero Beach, FL. Jim was very detailed throughout the process, he walked through my home with me and calculated 1,278 Cubic Feet with a price tag of $7,324.36. I had them assist with packing from my garage as well. I had 5 quotes all together and after going down the check list Jim provided me, not 1 other company was fully transparent regarding additional fees like Jim was. The crew arrived 9:30am and immediately got to work. They were very kind and careful while packing and wrapping our most prized belongings. The delivery took 5 days and was just as seamless as the pickup. The guys put everything back together and unpacked for us. NOT 1 DAMAGED ITEM. By far the best moving experience I’ve ever had. United Express is the best there is.

SCAM Suck in price then double once they have your items Worst experience I have had with a moving company. I was quoted $1200.00 by United Express Moving and Storage (UMS) who contracted Front line to “pack and ship” my storage unit of construction tool and some personal effects. After they packed it up and put it on their truck, they called me and said it would be $2400.00. I said no put it back, they said they would not put it back until I paid them $400.00 for their trouble. Realizing I’ld been “had”, I acquiesced to the $2400.00. Then they delayed shipping my belonging. Picked up on 16Jan24 and delivered 08Mar24. When delivered, the first thing I noticed was that EVERY SINGLE box was CRUSHED. (see picture of example). Then as the unloading progress I noticed significant items missing, commercial airless paint sprayer, relatively new power washer, new Bosch router with plunger in hard case, all my shovels, rakes, sledgehammers, picks and assort trowels, brooms, antique Arabian type swords worth over $3000.00 I got in Afghanistan. No one spoke English communicated through iPhone translator. He would not give me a copy the itemized list of what they said they pickup and after repeated attempts by email, text and phone calls to this day have not received said manifest. At this point they will not respond to any of my attempts to reach them. They told me to contact their insurance. Insurance has been stalling and will not commit to value of items. They want to pay pennies on the weight of items. In English they may pay $75.00 for over $6000.00+ for lost or damaged. UMS to date has taken NO RESPONSIBILITY. USE THIS COMPANY AT YOUR OWN RISK!