DR.Shad
USThey thoroughly padded all the walls They thoroughly padded all the walls, staircase and even laid down mats to protect our hardwood flooring. They were also cautious while moving around our bulky furniture and made sure not to drop anything. They were trustworthy and did a magnificent job!
Martha
USI had some very fragile marble pieces… I had some very fragile marble pieces that the movers moved to my apartment. They had them thoroughly draped in two layers of thick cloth as well as a plastic covering. Fortunately, they arrived intact! An abundance of gratitude for the movers!
Charlie Schipper
USWorse decision of my life This company is terrible! DO NOT USE!! I saw okay reviews online but when I dug more after this, I saw a more accurate description like my experience. I saw it on here the Better Business Bureau. I was quoted for 430 cubic square feet of space for my items. When the movers showed up they said that it was too much and said that if I wanted everything moved I would have to pay $3000 more then what I was quoted. I was very detailed in how big everything was and how much I had. When I tried to call Carl (the one who has been in contact with me this whole time) didn't answer the phone-i tried multiple times. Then I tried the next person, Ryan, I was working with and, surprise, he also didn't answer. I has another person call me because Carl told her too. She was more helpful but still tried to up sale the service but $4000 more then what I was originally quoted. The driver was rude, condensending, and downright awful to work with. Tried to collect more than what was due and tried to tell us that it was our fault for not understanding. Found out later that this driver has done this before! And the company has had issues with him doing this to other people before this too! Then they told us that instead of having it delivered within 1 to 2 days like we were told. It was now going to be up to 21 business days. I wasn't able to get anything refunded so I had to make due and send them with 6 boxes and a few pieces of my bedroom set. Which to me, seems not alot of stuff to fill 430 cubic square feet. This company is filled with liers who will say anything to get you to book with them.
Bryan Kingsley
US10 Stars if I could I hired United Express to move my deceased in laws possessions. I had the pleasure of working with Jerry. We were quoted 1268 cubic feet which came to $7,438.26. We couldn’t reserve the service elevator so there was an additional charge of $75 on pickup because we had 2 flights of stairs but I expected that due to the elevator not being available. The service I received was spectacular. My wife couldn’t be happier, no damages and they kept their word the entire time. I’ve read so many horror stories about movers but these guys are by far the best choice. Honest, kind, helpful I could go on and on. Happy wife happy life am I right?? Thanks again Jerry and all of the United Staff.
Jamie Crone
USThese guys straight up took 1.5k from… These guys straight up took 1.5k from me. They require a massive deposit and give you 3 days to cancel I tried to cancel at 73 hour mark said I missed it by an hour refused to give any thing back. After 30 minutes offered to give me 700. What a pile crap this company is. Look at the BBB they are littered with bad reviews. Straight up criminals