Please Stay Away Don’t use, they tell you what you want to hear, write a contract with exactly what you want to see and find out it means nothing. They take your money and promise you the world but it’s all moot, their contract isn’t close to the contract you have to sign with the actual company who moves your items. They are a broker, nothing more, nothing less. They claim they vet all the companies they work with, yet the company who they hired told me United Express are all cheats and liars. When you call them to complain about being lied to, they tell you it’s your fault. No accountability, just sign their contract and be on your own after.

Peaceful Service! Superb Movers-Very professional and arrived promptly. They dismantled my belonging, loaded them into the moving truck, and then reassembled them in my new apartment all in under three hours. I really recommend it.

BEST MOVERS IN THE USA I was contacted by Jim to go over my quote for my move from San Diego, CA to Vero Beach, FL. Jim was very detailed throughout the process, he walked through my home with me and calculated 1,278 Cubic Feet with a price tag of $7,324.36. I had them assist with packing from my garage as well. I had 5 quotes all together and after going down the check list Jim provided me, not 1 other company was fully transparent regarding additional fees like Jim was. The crew arrived 9:30am and immediately got to work. They were very kind and careful while packing and wrapping our most prized belongings. The delivery took 5 days and was just as seamless as the pickup. The guys put everything back together and unpacked for us. NOT 1 DAMAGED ITEM. By far the best moving experience I’ve ever had. United Express is the best there is.

We certainly would use them again for our next move. They were very accommodating with our requests and did their absolute best to ensure we had a relaxing experience. We just loved our experience with them!

UNITED EXPRESS UNITED EXPRESS LAIRS AND COWARDS! Run away from this company as fast as you can! I contacted this company to move our belongings from Rhode Island to Florida. They gave me a good price and sent me an “estimate”. I learned that they are not the actual movers but contract the work to moving companies. I contacted them again and told them about my concern that since they are not the actual movers, if there arose any issues that I might be left in the cold, stuck between a company that had our money and the company that had our belongings. I received a call from Jim who assured me that this would not happen and that they would be with us every step of the way to guarantee that things went smoothly. I then spoke with Bill “the ex-Marine” (what a joke) to determine what size truck they would need. I made very clear that we had a storage unit 10 x 25, and another at 10 x 10 so they would need a truck that could take a total of 10 x 35 to fit all our belongings. Bill said they could fit everything into a 10x 25 because the storage units were not filled to the very top and that extra space would not be needed. I informed him that we had 4 large leather chairs and a leather couch that were BRAND NEW and we didn’t want any items stacked on top of them because it would result in depressions on the leather that would ruin them and I was happy to pay the extra space for a 10 x 35 to ensure our expensive new furniture arrived undamaged. Bill kept insisting they could do that and repeatedly said he was a professional and knew how to do his job – that my concerns were unfounded, and he personally guaranteed NO ITEMS would be placed on top of our leather furniture. Also, I said we needed our stuff picked up on a Monday and delivered on Friday. He agreed to everything, sent the “estimate” once again and we paid over $3000 to them. The movers arrived on Monday with a 25’ truck. I was shocked and when I told the movers that the truck was too small to fit our belongings without stacking items on our leather furnishings, they said they’d do their best and when the loaded most of our bins and boxes first, it became apparent they would not be able to fit everything without stacking and said they could bring a second truck but that I would have to pay for a second truck to move our items and that was going to cost a few thousand more dollars. So, I called United Express and spoke with Brittany. I told her the issue and requested to speak with Jim, but the coward would not even come to the phone! I asked to speak with Bill White (“Mr Marine” what a shameful joke he is) but he too is a COWARD and would not take my call. Instead, they let poor Britney repeat to me over and over there was nothing they would do, and our agreement was only an “estimate”. Since we had already paid and they had our money there was nothing we could do. The movers loaded our fine new furniture and packed a lot of items on top of it. THEN they tell us they would not be able to deliver on Friday as Bill promised and they would let us know what day they could deliver. I asked why they would not just drive our belongings straight to Florida because the truck was packed to the very ceiling so it wasn’t like they could get more items from elsewhere to add to their trip. I spoke with the boss at the moving company (the men who loaded the truck were great guys who worked hard) and he told me they would “do their best”. So my wife and I left on Monday and drove to Florida to wait for the movers. On Friday I hadn’t received a call saying what time would arrive, so I called, and they still had no answer and said they’d get back to me. Well, they arrived NINE DAYS late. We sat and slept on the floor for over a week wearing only the 4 days of clothes we left with because we had nothing. Finally, they arrived and unpacked our furnishings. As I feared, the chairs and couch have impressions on the arms, back, and cushions from the items stacked on them. Thousands of dollars of furniture were ruined. These people at UNITED EXPRESS are LIARS AND COWARDS. Run as fast as you can to another company. Tom Sotis, West Palm Beach, Florida