Worse decision of my life This company is terrible! DO NOT USE!! I saw okay reviews online but when I dug more after this, I saw a more accurate description like my experience. I saw it on here the Better Business Bureau. I was quoted for 430 cubic square feet of space for my items. When the movers showed up they said that it was too much and said that if I wanted everything moved I would have to pay $3000 more then what I was quoted. I was very detailed in how big everything was and how much I had. When I tried to call Carl (the one who has been in contact with me this whole time) didn't answer the phone-i tried multiple times. Then I tried the next person, Ryan, I was working with and, surprise, he also didn't answer. I has another person call me because Carl told her too. She was more helpful but still tried to up sale the service but $4000 more then what I was originally quoted. The driver was rude, condensending, and downright awful to work with. Tried to collect more than what was due and tried to tell us that it was our fault for not understanding. Found out later that this driver has done this before! And the company has had issues with him doing this to other people before this too! Then they told us that instead of having it delivered within 1 to 2 days like we were told. It was now going to be up to 21 business days. I wasn't able to get anything refunded so I had to make due and send them with 6 boxes and a few pieces of my bedroom set. Which to me, seems not alot of stuff to fill 430 cubic square feet. This company is filled with liers who will say anything to get you to book with them.

Precise and Efficient These guys were very precise and efficient. We moved from New York to Florida and they delivered in just 2 days. These guys take the Express part seriously! United Express is the best long distance mover by far!

Saving Grace After receiving a few quotes, I got in contact with Ryan at United Express. He was very personable and detailed and took his time to go through everything rather then trying to get me to pay a deposit after 5 minutes like every other company. Ryan was also able to walk me through adding additional insurance to my move which no other company went over with me. My original quote was 642 cubic feet. I did get rid of a few items and also added some furniture items I couldn’t sell and it almost balanced out. I ended with 742 cubic feet and was charged the additional $115 for my extra space which was reasonable. The delivery took 5 days (Utah to North Carolina) and was just as smooth as the pickup. I highly recommend United Express Moving and Storage for your next move!