United Express Moving and Storage

1420 Royal Palm Beach BLVD, 33411, Royal Palm Beach, United States
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3.67
Based on 18 Reviews

5

66.67%

4

0.00%

3

0.00%

2

0.00%

1

33.33%
About United Express Moving and Storage

United Express Moving and Storage is a fully licensed and certified long distance household goods brokerage dedicated to serving as an experienced advocate for our customers. With a combined 32 years experience and our team of carefully vetted carriers, rest assured your upcoming Relocation, Shipment, or Storage needs are met with the 5 star service you deserve. United we move, United we stand!

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TZ
US

Please Stay Away Don’t use, they tell you what you want to hear, write a contract with exactly what you want to see and find out it means nothing. They take your money and promise you the world but it’s all moot, their contract isn’t close to the contract you have to sign with the actual company who moves your items. They are a broker, nothing more, nothing less. They claim they vet all the companies they work with, yet the company who they hired told me United Express are all cheats and liars. When you call them to complain about being lied to, they tell you it’s your fault. No accountability, just sign their contract and be on your own after.

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Robert Crenshaw
US

Peaceful Service! Superb Movers-Very professional and arrived promptly. They dismantled my belonging, loaded them into the moving truck, and then reassembled them in my new apartment all in under three hours. I really recommend it.

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Consumer
US

This is a straight up scam This is a straight up scam. They WILL intentionally screw you with a straight face. I would say read the fine print but just DONT WORK WITH THEM. You will regret it and remember this comment.

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Christopher Jorge
US

We certainly would use them again for our next move. They were very accommodating with our requests and did their absolute best to ensure we had a relaxing experience. We just loved our experience with them!

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Bruce Pied
US

SCAM Suck in price then double once they have your items Worst experience I have had with a moving company. I was quoted $1200.00 by United Express Moving and Storage (UMS) who contracted Front line to “pack and ship” my storage unit of construction tool and some personal effects. After they packed it up and put it on their truck, they called me and said it would be $2400.00. I said no put it back, they said they would not put it back until I paid them $400.00 for their trouble. Realizing I’ld been “had”, I acquiesced to the $2400.00. Then they delayed shipping my belonging. Picked up on 16Jan24 and delivered 08Mar24. When delivered, the first thing I noticed was that EVERY SINGLE box was CRUSHED. (see picture of example). Then as the unloading progress I noticed significant items missing, commercial airless paint sprayer, relatively new power washer, new Bosch router with plunger in hard case, all my shovels, rakes, sledgehammers, picks and assort trowels, brooms, antique Arabian type swords worth over $3000.00 I got in Afghanistan. No one spoke English communicated through iPhone translator. He would not give me a copy the itemized list of what they said they pickup and after repeated attempts by email, text and phone calls to this day have not received said manifest. At this point they will not respond to any of my attempts to reach them. They told me to contact their insurance. Insurance has been stalling and will not commit to value of items. They want to pay pennies on the weight of items. In English they may pay $75.00 for over $6000.00+ for lost or damaged. UMS to date has taken NO RESPONSIBILITY. USE THIS COMPANY AT YOUR OWN RISK!

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