Vehicle Towed from Paid Neighbor Parking Space Summary: Car was towed while using Neighbor. They won't reimburse. Story: Unfortunately, I would give Zero stars if that was possible. I had used Neighbor several times for long term vehicle storage, as it was less expensive than parking at the airport. I would pay Neighbor, park my car, and take an Uber for my flight, returning weeks later. After my most recent work trip I returned via Lyft to find my car gone. I tried contacting the "host" with no answer. I called Neighbor Customer Service, and the woman was very kind but unable to do another except try to reach out to the host. I then called the police who confirmed my car had been towed. I was able to pay my driver extra to sit with me for a few hours (in the night, in the rain, in a bad part of town), while I waited to have my car released from impound. The cost for release was $425, and I paid my Lyft driver an additional $50 for waiting with me for three hours. While Neighbor initially asked for receipts from the towing company, they now maintain that the storage of my vehicle is not their responsibility (even though I had paid them for this service). I have been going back and forth with them for three weeks since the incident. I have apparently spoken to the highest available person on the phone, who is the receptionist (very nice at least). She maintains that her manager, the person in charge, isn't able to speak to customers on the phone. They have assured me they have forwarded my feedback to the management team, but won't be offering a refund for my towing fees. At the bottom of the Neighbor website, there is text stating, "Safety and Support: As long as you're with Neighbor, you're protected." What a joke.

I would recommend Neighbor Neighbor has been really awesome. We are making money with our unused land. The folks who run Neighbor do regular check-ins to see how I'm doing and give lots of tips and advice on what I can change/improve my page to attract more clientele. Every time ive had and issue they respond very quickly to my emails. I love it!

SPAM CENTRAL! The service is OK depending on which property owner you get. But don't let them get ahold of your email address, you will get constant spam, even if you were just browsing. And you can't leave a review on their website, which only posts 5 star reviews.

I have a wonderful renter I have a wonderful renter who is going into her second month renting from me. She notifies me whenever she’s coming and she’s very kind. Neighbor was easy to post my available lots for rent and payment was seamless.

Best financial opportunity ever I could not imagine collecting from 14 renters each month, with Neighbor it is effortless. And I know I will always get paid regardless of the renter paying. And I have insurance. The best financial decision I have made was using my backyard to make money. Thank you, Neighbor!