James
GBThe worst service I have ever used Words cannot describe how terrible this service is. I rented space through Neighbor and the person renting the space moved into the storage unit. Neighbor assured me that they would help remove him from the space and cover all fees. After 60 days, they gave up and told me I had to take on legal costs to remove the renter and best of all, they cancelled the reservation 1 day before the payout and said they would not payout the scheduled rent any longer. Stay away from this company.
TomF
GBThe Best renting experience possible! Ever since i first signed up with Neighbor the customer service has been exceptional! Not only do they guide you and support you throughout your listing, but any time I reached out with a question, they go above and beyond.
hansel llina
GBCustomer service will harass owners You will be sent a barrage of texts and emails and calls if you don’t respond to reservations immediately. This is even true if you already have a guest in the parking stall through neighbor. They will also take away payouts after reservation based on renters comments and reviews. Do not recommend.
Tammy
GBI would recommend Neighbor Neighbor has been really awesome. We are making money with our unused land. The folks who run Neighbor do regular check-ins to see how I'm doing and give lots of tips and advice on what I can change/improve my page to attract more clientele. Every time ive had and issue they respond very quickly to my emails. I love it!
Kirkland Washington
GBEasy connection to renters Neighbor definitely makes it easy to connect with vetted tenants. The piece of mind helps to have some assurance of payment as the rentee. They do take a significant piece of proceeds and charge the renter on their end too, but I continue with Neighbor out of ease of connecting with renters and guarantee of payments.