Horrible customer service!! Horrible customer service!!! They want to blame you for everything, take your money, and then leave you high and dry. They refuse to help you. Stay away

The worst service I have ever used Words cannot describe how terrible this service is. I rented space through Neighbor and the person renting the space moved into the storage unit. Neighbor assured me that they would help remove him from the space and cover all fees. After 60 days, they gave up and told me I had to take on legal costs to remove the renter and best of all, they cancelled the reservation 1 day before the payout and said they would not payout the scheduled rent any longer. Stay away from this company.

Ease of use Ease of use. The fact that they offer insurance so long as payment is done through them is a very nice thing. Ability to easily communicate with potential clients.

Renter Beware I was told I would be paying 180.00 per month for a garage. I'm actually paying 220.00 due to monthly'service fees' that were never mentioned while signing up. They make you pay through the app so you don't have a choice. 360.00 PER YEAR IN SERVICE FEES THAT YOU WEREN'T EVEN GIVEN A HEADS UP ABOUT. THATS HIGHWAY ROBBERY. IM NOW QUITTING NEIGHBOR (BUT ILL BE STAYING IN THE SAME PLACE IF YOU GET MY MEANING)

Easy connection to renters Neighbor definitely makes it easy to connect with vetted tenants. The piece of mind helps to have some assurance of payment as the rentee. They do take a significant piece of proceeds and charge the renter on their end too, but I continue with Neighbor out of ease of connecting with renters and guarantee of payments.