Avoid at all costs, company unable to deliver items overseas Contracted Schmidt International Shipping for an overseas residential move from Boston to London. Initial exchanges and pick up of items went very smoothly on July 19th, 2021 with an estimated delivery window of around 10 weeks. Company seemed knowledgeable and handled tax documents carefully. But.. Fast forward to February 2022 and the shipment is yet to be delivered. It’s been more than 7 months and we are yet to receive our furniture pieces, clothes and personal belongings. As it is easy to understand, we experienced significant issues caused by this delay which made the overseas move of the family extremely difficult and significantly more costly than intended as we had to buy a lot of items again. While the international fret sector is experiencing unprecedented shortages, Schmidt international seems to have very little bargaining power to get their customers’ belongings loaded on ships. They failed to load the container on two different ships and had to eventually hand it over to a larger company/fret forwarder with presumably better access to ships. While communication was maintained, we had very little to no clarity on expected timelines following the first two failed attempts to load the container. Last issue to date now that the container finally reached a port in the UK, a new company we never dealt with is requesting an additional payment to deliver to the 3rd floor (!!) The entire situation is simply unacceptable and I would recommend avoiding Schmidt at all costs and sticking to larger companies.. Update March 2022: We were charged additional docking fees of 132usd as the shipment incurred charges when docked in New York for several months..

A lot of hidden fees… After several international relocations, this company was the worst and by far. 1: I completed a form they requested to indicate the delivery floor and access (3rd floor and no elevator). 2: I paid for the quotation I received 3: once arrived in Europe they ask for additional fees to reach the 3rd floor and a stair carry (I have no heavy furniture to carry). They state the 3d floor without elevator was not included in the price even though they specifically requested it BEFORE I paid for the moving. 4: they chase me every other day to pay for these additional costs 5: they call me one week before to inform me they will deliver my furniture on the 19th, I told them I was abroad and will be home on the 22nd. They state they will bill me for the « cancellation »… 6: Not a single document mentions that additional costs may apply. 7: You have no other choice than to pay for everything they ask because they hold your furniture as hostages. Conclusion: that is exactly how scams proceed and this never happened to me before in dozens of international movings I had to deal with.

Got Everything Toronto Safely International shipping is no joke. It can be quite expensive depending where you go. We got a few quotes and some were unbelievable. Schmidt worked out a very reasonable rate for us. To me it's important to not let the stress of it all get the best of you and pick the right place. Schmidt handled my move to Toronto well. They clearly knew what they were doing. All paperwork and the move itself was handled by them from beginning to end. They were realistic about the outcome and never once lied to me. Service was spot on.

Terrible experience with Schmidt Terrible experience with Schmidt, around 8 items, some of them very high value, turned up scratched and/or broken, packing consisted of items being thrown into boxes without proper wrapping, we couldn’t believe it when the van turned up as it had no branding, the guys weren’t wearing uniforms and didn’t speak English, the van itself looked like it should have been sold for scrap several years ago. Total sharks’ outfit, do not be tempted by the low prices, it will cost you more in the long run.

Glad I found them Finding a good international moving company is a so much harder than finding a good local mover. Glad we finally I found Schmidt International after calling around and searching online. They got my families things shipped to Italy safely and carried out all details that were promised in the beginning. Paying upfront for a move was a new experience for us and a bit nerve wracking to be honest but I later realized that's the norm with shipping over seas. Schmidt helped with packing, customs forms, and all heavy lifting. Their moving affiliate team in Italy was just as good as the movers we used in the start.