Eric Bader
GBHigh Quality Service As they promised amazing service, well I most definitely got it! It was my first experience ever moving overseas and it was a bit of a time crunch for me because I had accepted my promotion last minute. Having to move out on time and finding a moving company that I could trust was stressful, to say the least, but I'm glad I ran into Schmidt. The wonders of the internet I tell ya! From being at my condo on earlier than expected to packing almost EVERYTHING for me, it was smooth sailing and carefully packaged. They moved quick, but were organized the entire time. They worked as a team too, so as one would focus more on the bigger appliances and breaking them down, the other was able to pack my fragile items, for instance, all of my art, lamps, sculptures, vanity mirror, and a ton more. It was incredible service and a huge help to me. Well worth it!
Erika
FRA lot of hidden fees… After several international relocations, this company was the worst and by far. 1: I completed a form they requested to indicate the delivery floor and access (3rd floor and no elevator). 2: I paid for the quotation I received 3: once arrived in Europe they ask for additional fees to reach the 3rd floor and a stair carry (I have no heavy furniture to carry). They state the 3d floor without elevator was not included in the price even though they specifically requested it BEFORE I paid for the moving. 4: they chase me every other day to pay for these additional costs 5: they call me one week before to inform me they will deliver my furniture on the 19th, I told them I was abroad and will be home on the 22nd. They state they will bill me for the « cancellation »… 6: Not a single document mentions that additional costs may apply. 7: You have no other choice than to pay for everything they ask because they hold your furniture as hostages. Conclusion: that is exactly how scams proceed and this never happened to me before in dozens of international movings I had to deal with.
Salvatore Massaro Massaro
ITSimply I confirm that this is a company… Simply I confirm that this is a company to avoid. A lot of hidden cost and a very poor service. They damaged a very expensive carpet and they simply offered to pay $0.60 per pound. Very unprofessional people!
Kele Todd
GBAbysmal service, zero accountability. My wife and I contracted this company to move our household items from Oakland, CA to Dundee, Scotland. We didn’t think the price for the move was too bad, and the 3-month timetable seemed fair. It ended up taking them 10 months to deliver anything, many of our items were smashed to bits when we received them, and they ended up charging us an additional $1000 to get our items off the dock. We ended up going back and forth with their “Customer Service” department about all this. We were eventually offered $400 in recompense, provided we sign a “settlement agreement” freeing them from all legal liability for the late delivery and damages, and restricting us from commenting publicly on their staggeringly poor service. I don’t like being held over a barrel like that, so here we are. In any case, if you decide to go with this company, maybe don’t ship anything that’s too important to you, or that you want to see again any time soon.
Maria Cruz
GBSeamless Transition We've been saving and planning to move to Paris for over a year now and it was finally time. Schmidt gave us the best options of the bunch. They were quite responsive as well. The crew that they sent were very nice, efficient and prompt. They were able to execute this move without adding any stress or confusion to this situation. Once we began working with them it was a seamless. That's very hard to find with international movers.