Simply I confirm that this is a company… Simply I confirm that this is a company to avoid. A lot of hidden cost and a very poor service. They damaged a very expensive carpet and they simply offered to pay $0.60 per pound. Very unprofessional people!

Terrible experience with Schmidt Terrible experience with Schmidt, around 8 items, some of them very high value, turned up scratched and/or broken, packing consisted of items being thrown into boxes without proper wrapping, we couldn’t believe it when the van turned up as it had no branding, the guys weren’t wearing uniforms and didn’t speak English, the van itself looked like it should have been sold for scrap several years ago. Total sharks’ outfit, do not be tempted by the low prices, it will cost you more in the long run.

THEY SAVED OUR SITUATION Because of another international moving group that was very inconsiderate, I had to reschedule my move. I was left without movers and needed everything in our two bed two bathroom home shipped to Ottawa ASAP to start my new job and life. Thank god I found this place. They got my move started 3 days after I called. No hidden fees, or any annoying moments. We were very hands and they were super hands all handling literally every detail of this move. Wasn't exactly what a full service move really was until I worked for them

Avoid at all costs, company unable to deliver items overseas Contracted Schmidt International Shipping for an overseas residential move from Boston to London. Initial exchanges and pick up of items went very smoothly on July 19th, 2021 with an estimated delivery window of around 10 weeks. Company seemed knowledgeable and handled tax documents carefully. But.. Fast forward to February 2022 and the shipment is yet to be delivered. It’s been more than 7 months and we are yet to receive our furniture pieces, clothes and personal belongings. As it is easy to understand, we experienced significant issues caused by this delay which made the overseas move of the family extremely difficult and significantly more costly than intended as we had to buy a lot of items again. While the international fret sector is experiencing unprecedented shortages, Schmidt international seems to have very little bargaining power to get their customers’ belongings loaded on ships. They failed to load the container on two different ships and had to eventually hand it over to a larger company/fret forwarder with presumably better access to ships. While communication was maintained, we had very little to no clarity on expected timelines following the first two failed attempts to load the container. Last issue to date now that the container finally reached a port in the UK, a new company we never dealt with is requesting an additional payment to deliver to the 3rd floor (!!) The entire situation is simply unacceptable and I would recommend avoiding Schmidt at all costs and sticking to larger companies.. Update March 2022: We were charged additional docking fees of 132usd as the shipment incurred charges when docked in New York for several months..

Consistent I've done two moves with Shmidt now. One where they helped me crate a few items and move them. And another time to move just a state away. Customer service is very personable and I think that's important when dealing with a business. I judge most companies based on consistency not just service. After paying for their services twice and getting a great experience both times I'm very comfortable recommending this place to others.