DONT EVER CALL THIS COMPANY DONT EVER CALL THIS COMPANY. That’s all I can say. They will destroy your items and never show up when they say. They cracked our 10k hot tub and then said it was our fault for some reason

No Ethics, No moral, ridiculous. This company is totally liar and screwed us up. Didn't show up at 10AM as they promised but showed up at 12:50am, with a u-haul with nothing inside, no boxes, no blankets... nothing and wanted to move my glasses and art collections. Then throwed me a piece of paper said I cancelled contract. When I left next morning, I called them and they offered they would come back to do the right job but I told them I had left as I planned. They declined to refund for me declined their job offer. Ridiculous!

Bailed me out! Having moved more than a couple times I’m understanding of the process and how hard the work can be. Most people like to complain about every little thing and don’t appreciate the work out in to provide assistance in relocating. Nothing is ever 100% but with Value Added Moving’s team I was kept informed through the whole process. Note. I really owe these guys a lot. Another moving company bailed on me and Value Added was help to help in a bind.

The movers were professional The movers were professional, courteous, friendly, and they were always on time. Everything was packed carefully and in a timely manner and it all arrived in the same condition as before the move. Great service. My items were safely loaded and delivered to my house and put exactly where I wanted.

This company gave me a quote for moving… Value Added Moving gave me a quote for moving the contents of a 10x30 storage unit. The quote was $2,145.00. I explained that the storage unit was pretty full but that I couldn't provide details of the contents since I had put them in storage over 10 years ago. I spoke with 2 different people at Value Added Moving over the course of about 2 weeks and they assured me they would be able to move my belongings from Colorado to Florida for the quote they provided. I had saved just enough money to pay for the quote they provided and fly out to Colorado. My goal was to get rid of some things that I didn't want to pay to move. I hired a very nice local helper to assist me in pulling everything out of the unit to see what I actually had stored there. I also paid a junk company $600.00 to dispose of furniture and other items so there would be less for the moving company to take. I received a call from the someone from Value Added Moving while I was going through the boxes at the storage unit. I explained that even though I was getting rid of many items the storage unit was still about 2/3 full. He assured me that they would have plenty of room on the truck. I flew back home that night and then two days later the moving driver arrived at the storage unit. He said it would cost me a total of $9,356.02 for him to take all of my things. I told him that was over $7,000.00 more than the original quote that I was provided by the company. I explained that I didn't have enough money to pay an additional $7,000.00. He said he wasn't going to take my things and he left. I called the original contact person I spoke with at Value Added Moving (Erik) and he suggested I send a detailed email to the general customer service email address requesting my deposit back. I followed his advice and sent an email explaining what happened. I received a reply from "Customer Service" stating they would refund my deposit within 72 hours. After a week I still hadn't receive the refund of my deposit and I called them again. The person I spoke with (someone I hadn't spoken with before) said I would not get a refund because the driver went to the unit - even though he didn't do anything! I explained that they knew this information and still emailed me that I would get my deposit back. The man I was speaking with just said that I would not get a refund and hung up. I have written to the Attorney General in the state of Florida (where this company's headquarters are located) and filed a complaint and am waiting for a reply. This company is obviously uses this technique to get deposits that they have no intention on returning using the same logic. It's easy to provide a lowball quote, send the driver who then quotes a much higher amount. Then you have a choice to pay the higher amount or lose your deposit. Either way it's a win-win for Value Added Moving and a loss for you! THEY ARE NOT TO BE TRUSTED! Do not use VALUE ADDED MOVING!!!