I've used them twice for moving I've used them twice for moving. The crew did an amazing job packing up the trailer. I gave specific instructions on how to load my items, and they followed them perfectly. My jaw dropped when I saw what a good job they had done. They are also very affordable. Would definitely use again 13/10.

Price Doubled, Terrible Packing I wanted to write this review because I seem to have had the same experience as other 1 star reviewers. Short version, DO NOT use this company, they are just a brokerage that says a bunch of nice pleasant sounding things and then gives the job to some random moving company that does not follow through on the promises. You pay extra and don't even know who is moving your stuff. They don't care about you once the deposit is in. I was quoted ~$3,500 and the end total was ~$7,500. For anyone who wants the long version... I called around and Value Added gave me the best price. They won me over with promises like, "PROFESSIONAL MOVERS that are not day laborers so they know what they are going." We did a walkthrough of my home over the phone (DO NOT DO THIS) and I answered every question properly about what I was needing to move. Turns out, just like others have mentioned, the person from Value Added's estimation was HALF the size of what we needed. So, once the movers showed up (2 days late) they literally doubled the price. I ran a rough estimation of cost and space, and apparently I was "hiding" 12 COUCHES worth of items that they did not account for. Insane how off it was. Countless things increased in price once the actual movers got into the picture. And these were definitely NOT PROFESSIONAL MOVERS. Upon arrival, plenty of fragile items not wrapped or literally just dumped into boxes. PS4 no wrapping, cords still plugged in, on bottom of box with a rusty metal item. The main man who arrived didn't even know some of the people who were unloading the truck. He was asking people walking around my neighborhood if they were the people supposed to help him. I called Value Added to try and understand how this all happened. The person was pleasant to talk with but was by no means sympathetic to anything. You are better off just selecting the movers directly. Instead of being passed to three different people/companies with terrible communication all around.

Very Accommodating Very Accommodating! The staff at Value Added Moving help coordinate my relocation. I contracted Value Added Moving to help facilitate my move to Florida. Having had difficulty locating a local mover to move me long distance, I found Value Added and they filled in all the gaps. My belongings were picked up, delivered, and whenever I needed someone to speak to the guys are the value added office were there to help. Very glad they were able to help me and would recommend their service to friends and family

The proof is in the pudding The proof is in the pudding. While they are a “legit” company as in they are registered with the DOT, they are in violation of the DOT requirements on at least 6 counts. Trust pilot also had this to say at the top of their page on this company: “ We’ve detected a number of fake reviews for this company and we’ve removed them. If additional suspicious reviews are discovered on this profile, we’ll remove those too. If you believe a review is fake, you can flag it. We take the integrity of our platform very seriously, and wanted to let you know this company hasn’t been playing by the rules. When we uncover misuse, we take action and alert our community.” Which means they’ve been coming on here to write 5-star reviews to drown the real 1-star reviews. We luckily started to sense they were a scam after doing further research. They ask for a large deposit, they asked for the deposit to be paid cash or bank wire, (they didn’t want credit payments), they don’t have a real official name, like when they call or you call them it doesn’t pick up with an official name—they claim to be a moving company when they are a broker… they are required to have the moving companies they work with listed on their site and they don’t… and the list goes on. These are signs that you are working with shady ppl. We luckily backed out (they almost didn’t let us, but we figured if we took them to court their violations would be brought to light, so they let us cancel), they didn’t pay back our deposit of $1800+… we went with a legit company who quoted us higher but the deposit was only $150. That is a normal deposit. Anyway all that to say steer clear, they are shady. Update: funny they replied saying this wasn’t a genuine experience. Luckily I have all the communications recorded in a file with value added. I booked with them and then after paying the deposit (they only wanted cash wire or debit…) I never heard from them even tho we texted, emailed and called. They finally called us back after the no-cancellation window— suspicious? Yes. And then told us we can’t cancel. Until we insisted and shared all our attempts to contact without any reply.

I used Value moving from NY to Fla I used Value moving from NY to Fla. overcharged for items that werent on the truck l, took 2 weeks to get it here, they used another company to get from one place to another. A lot of my glassware was broken & wanted to give me 60 cents per pound. Tried disputing overcharging nothing happened. Get another moving company this one is horrible