Very Accommodating Very Accommodating! The staff at Value Added Moving help coordinate my relocation. I contracted Value Added Moving to help facilitate my move to Florida. Having had difficulty locating a local mover to move me long distance, I found Value Added and they filled in all the gaps. My belongings were picked up, delivered, and whenever I needed someone to speak to the guys are the value added office were there to help. Very glad they were able to help me and would recommend their service to friends and family

I would not recommend using this Broker… I would not recommend using this Broker for your move. They seem shady or at least not fully transparent. At one week out they called to review items and demanded an additional payment of $4000 to the original deposit we made though our items had barely changed. Then the movers showed up with no record of it, and no one from Value Add was available to speak. we never got our $4000 credited but the moving company itself- Brooklyn Moving did their job and delivered all items 2 months later. Just be careful if using a broker that you understand the terms.

Value Added Moving resold job to a local company that was an utter disaster to work with (held my stuff for 2 months) TL;DR: Value Added Moving is a third-party entity, a broker, that will resell your job to a local moving company with little transparency and vetting. Local moving company was an utter disaster, held my stuff for 2 months, kept on breaking promises, hard to communicate with, and refused to deliver the last leg into NYC, forcing me to hire and pay for another company. I called Value Added Moving early June 2021 to hire them for a long-distance move from California to NYC. The person on the phone was nice and took a rough inventory of all the things I had. They assured me that the quoted price will cover everything and that their movers will do everything from packing, long-distance moving, moving into the apartment and unpacking. My move-in date was early July, so there was a 1-month heads up. I paid the deposit (about 24% of total quote). On move out day, two guys arrived in a rented U-Haul. After some talking, I figured that they are a local moving company (Ciao Bella of Irvine, CA). The original deposit I paid goes to Value Added Moving, but they take the rest. They explained to me a slightly different/higher quote and noted that they cannot deliver into Manhattan, NY unless I pay them an additional $400 “shuttle fee”. I called Value Added Moving but they told me that this shouldn’t happen, but that I need to deal with the local company directly. In the end, I accepted their offer, which was a huge mistake. 3 weeks later, when the move-in approached, I called Ciao Bella and to my horror found out that my stuff still hasn’t left California. The owner of Ciao Bella claimed that I was not ready in NYC to pick up. I asked them to deliver ASAP, and the owner kept on promising that he has a “truck leaving to NY next week”. Unfortunately he kept on saying this for the next ~4 weeks. It was dehumanizing; communication was terrible (he didn’t call back or reply to my texts). At one point, I was afraid I was scammed. I called Value Added Moving again who felt bad for the situation, but basically said that it’s out of their hands, and that I need to work with the local company directly. Come early August 2021, the stuff finally arrived on the east coast. However, the owner refused to deliver the stuff into Manhattan, even with the $400 fee he originally quoted. Plus, his company cannot provide a certificate of insurance that our building requires. To make a long story short, I had to hire another local moving company to come pick up all my stuff from a Penske truck parked in a parking lot in New Jersey. This was shady and super stressful. In the end, one of my boxes disappeared, some parts of my bed frame was not delivered, and I was delivered an extra TV (I don’t own a TV) and some extra chairs and table that don’t belong to me (I returned them both in a separate trip back to New Jersey). I don’t recommend people go through a reseller like Value Added Moving. They apparently don’t vet their local companies well enough, nor do you have any transparency or accountability.

Although they were late due to traffic Although they were late due to traffic, they let us know, which we appreciated. Once here they moved the item quickly and carefully.

Great service ! Very professional, fair price and helped make the moving process less stressful! Will be recommending to any family looking to move in the future.. thank you again !