American Movers Direct

5830 E 2ND ST, STE 7000 #7801, Wyoming, Casper, United States
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2.70
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

0.00%

1

55.00%
About American Movers Direct

American Movers Direct was started with a vision to give people a choice, providing an alternative to using the larger, expensive companies to move household goods. With our growing network of licensed and insured carriers our journey began as a trailblazer in the moving industry. We strive to understand your needs and provide you with peace of mind throughout your move. We are proud to be the moving company you choose to get started on your next adventure. Whether it be for your job relocation or simply a new beginning we will always strive to ensure excellence. Our driving force is to support your move with the highest level of service by providing superior solutions and ensuring our carriers continue to deliver your belongings safely and on-time. We do all of this to provide a seamless moving experience.

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Angel Williams
GB

Never use this company !! Never use this company !!! I've been going back and forth with this company for 2 days, to the point they have blocked both of my phone numbers. I just want my $1000 back that all.... Customer service doesn't things clear upon booking for 4/18 called them on 4/17. My information was given to Rep Craig. Spoke with many reps in the 48 hours there but this person name Craig stated that he was the person I booked with, then I ask to speak with Benjamin and if he is there to speak with. This guy stated that he wasn't there. I booked last minute due to someone company not being able to take our requested day and time. Both with a person name Benjamin on 4/18 stated that I only had 1100 to work with and he found that someone changed there date and I can take there spot and would only charge me only 1000 dollars. Then told me in order for me to lock the booking I had to send them the money the same day though via Venmo while on the phone. I told him I had Zelle and don't use my Venmo for large amounts. He said I can send thought Zelle under a name Brain Brakal who is a Manager. After sending the money to finish the booking with Ben who was the person on the phone sounded like Craig from the 19th. I signed off for payment of the $1000 dollars never heard anything about and extra 2,300 dollars. I ask for the agreement and it was never sent to my email address. I was sent a signature invoice via text and after I signed it I can't get back to it because they must of changed the setting so customers can't get into it after the customer signed. He told me to give it a few minutes and it will be sent over. The rep only took a ticket and asking for updates, that started 18th at around 4am nothing happen. I called 4/19 after never receiving a update on pickup and delivery Craig answer the phone I asked him what is going with this company. You guys don't call customers back with updates. I told this guy Craig I want my money back because you guys didn't give service to me and wasn't made aware of 2,300 extra when I told you I only had 1,100 to work with. They could've easily said no and I would've went on about my day.They just took my money and said you can cancel but you will not get a refund back. THAT"S A SCAM!!!!! I work too hard for my money!!!!

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Martha Jackson
GB

Fraudulent Co Idk who these ppl are but they did a check out of my acct for 1250.00 I have contacted the FBI about in regards to this theft by check

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David J Akers
GB

Nice crew! Could not recommend this company enough…. Gratitude goes to the whole moving team who moved me. A huge move for me after 20yrs and it couldn’t have gone any better. They kept me up to date on arrival time due to traffic. Communication was great and professionalism at it highest. Reassurance from them and problem solving with regards to my furniture. What I thought would be a stressful day turned into a stress free day. Thank you. Highly recommended.

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Deborah Dotson
GB

BEWARE. BEWARE.. This company is a SCAM initially quoting a low amount, then when they got to my house they required twice the amount to take what they had verbally already agreed to. They convinced me to pay with my bank via routing number and checking account so I have no recourse, like I would have had with a credit card. I ended up having them take some of my belongings and I had to hire another company to get the remaining things moved. In addition, they took over 3 weeks to move my belongings. BEWARE … DO NOT TRUST THEM

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Anthony German
GB

Bad company Bad company. They will misquote you then take your deposit. Bad customer service and overall not a good company. Don’t trust their fake 5 star reviews on their site.

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