BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.

I had a terrible experience with this… I had a terrible experience with this company. The red flag should’ve flown when the informed me that I couldn’t use my credit car for payment but to send a wire. Wrong move! I after reading all the terrible reviews I cancelled the service, but they did not send my credit. I am a senior single with limited funds, but they basically ignored me. So, all in all they stole $2500. They have no morals nor compassion. Please do not use this company if you don’t want to be ripped off. They have a habit I see of replying to the bad reviews, but it’s all lies, and twisting facts.

Bad company Bad company. They will misquote you then take your deposit. Bad customer service and overall not a good company. Don’t trust their fake 5 star reviews on their site.

Fantastic! I was looking around comparing movers and packers, it when I came across these movers. I spoke to a guy via call who quoted me prices for my home move. He was very helpful and knowledgeable in what we can and cannot do. Regarding how many boxes we will need, arranging transport etc. Everything was transparent and no hidden additional charges.

WARNING!! WARNING! Use EXTREME CAUTION if you decide to give this company your money. They have stolen $8500 and I was forced to move my own things after I refused to give them more money for the scam. If they have scammed you, there are resources available to report. Federal Motor Carrier Safety Administration fmcsa - file a complaint The Wyoming Attorney General, Consumer Protection and Antitrust Unit. No "Customer Support" response needed unless it is to contact me regarding returning the $8500 payment made.