They did get in contact with us They did get in contact with us. We finally received our belongings after 7 months. They paid for 1/2 the move to get it all the way here. They were going to pay the full amount and help with damages and getting our refund from MD transportation but we lost communication with them in December.

Nice crew! Could not recommend this company enough…. Gratitude goes to the whole moving team who moved me. A huge move for me after 20yrs and it couldn’t have gone any better. They kept me up to date on arrival time due to traffic. Communication was great and professionalism at it highest. Reassurance from them and problem solving with regards to my furniture. What I thought would be a stressful day turned into a stress free day. Thank you. Highly recommended.

Fantastic! I was looking around comparing movers and packers, it when I came across these movers. I spoke to a guy via call who quoted me prices for my home move. He was very helpful and knowledgeable in what we can and cannot do. Regarding how many boxes we will need, arranging transport etc. Everything was transparent and no hidden additional charges.

WARNING!! WARNING! Use EXTREME CAUTION if you decide to give this company your money. They have stolen $8500 and I was forced to move my own things after I refused to give them more money for the scam. If they have scammed you, there are resources available to report. Federal Motor Carrier Safety Administration fmcsa - file a complaint The Wyoming Attorney General, Consumer Protection and Antitrust Unit. No "Customer Support" response needed unless it is to contact me regarding returning the $8500 payment made.

BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.