Bad company Bad company. They will misquote you then take your deposit. Bad customer service and overall not a good company. Don’t trust their fake 5 star reviews on their site.

Carley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!

Movers did a fantastic job! We were pleased to have chosen this company to take care of our moving. It was a fairly big move, but they handled it with care and professionalism. They also exceeded expectations on our arrival day as our journey was delayed by several hours but the crew got on with unloading in our absence, and when we eventually arrived at our new property it was almost all done.

BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.

THANK YOU to the entire team! I would 100% use this company again and recommend them to friends and family. High quality movers, nothing was damaged, they were friendly and professional. They disassembled and reassembled furniture and expertly wrapped furniture.