Bad company Bad company. They will misquote you then take your deposit. Bad customer service and overall not a good company. Don’t trust their fake 5 star reviews on their site.

Thank god I didn't give them money Thank god I didn't give them money. They want you to sign an agreement before you even realize that they take only Venmo or some other BS. Then say "well we could take you to collections because you signed an agreement". No credit cards or debit cards accepted due to some "high yield credit card issue". They say if you leave the call they can never "get you the quote" again. Reddit has a post showing these guys are basically a front. My dad always said if it's too good to be true it always is. Too continue my response, you can’t use credit or debit card. Can you explain why? Why would a reputable business only take cash app/venmo? It’s so they can ghost people and take their deposit. Just look at all the reviews.

Excellent job! The guys were absolutely awesome: prompt, professional, respectful of customers & property, friendly, trustworthy; the list goes on...! They couldn’t do enough for us; a real credit goes to them. They definitely raise the bar in this line of work; trust me, we’ve had some experiences! Full marks plus some more extra! Please use them.

Carley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!

They did get in contact with us They did get in contact with us. We finally received our belongings after 7 months. They paid for 1/2 the move to get it all the way here. They were going to pay the full amount and help with damages and getting our refund from MD transportation but we lost communication with them in December.