Bad company Bad company. They will misquote you then take your deposit. Bad customer service and overall not a good company. Don’t trust their fake 5 star reviews on their site.

Excellent job! The guys were absolutely awesome: prompt, professional, respectful of customers & property, friendly, trustworthy; the list goes on...! They couldn’t do enough for us; a real credit goes to them. They definitely raise the bar in this line of work; trust me, we’ve had some experiences! Full marks plus some more extra! Please use them.

I had a terrible experience with this… I had a terrible experience with this company. The red flag should’ve flown when the informed me that I couldn’t use my credit car for payment but to send a wire. Wrong move! I after reading all the terrible reviews I cancelled the service, but they did not send my credit. I am a senior single with limited funds, but they basically ignored me. So, all in all they stole $2500. They have no morals nor compassion. Please do not use this company if you don’t want to be ripped off. They have a habit I see of replying to the bad reviews, but it’s all lies, and twisting facts.

BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.

Movers did a fantastic job! We were pleased to have chosen this company to take care of our moving. It was a fairly big move, but they handled it with care and professionalism. They also exceeded expectations on our arrival day as our journey was delayed by several hours but the crew got on with unloading in our absence, and when we eventually arrived at our new property it was almost all done.