David J Akers
GBNice crew! Could not recommend this company enough…. Gratitude goes to the whole moving team who moved me. A huge move for me after 20yrs and it couldn’t have gone any better. They kept me up to date on arrival time due to traffic. Communication was great and professionalism at it highest. Reassurance from them and problem solving with regards to my furniture. What I thought would be a stressful day turned into a stress free day. Thank you. Highly recommended.
Christy DeRouen
GBThey did get in contact with us They did get in contact with us. We finally received our belongings after 7 months. They paid for 1/2 the move to get it all the way here. They were going to pay the full amount and help with damages and getting our refund from MD transportation but we lost communication with them in December.
Jeff Smith
GBCarley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!
James Ruzicka
GBThank god I didn't give them money Thank god I didn't give them money. They want you to sign an agreement before you even realize that they take only Venmo or some other BS. Then say "well we could take you to collections because you signed an agreement". No credit cards or debit cards accepted due to some "high yield credit card issue". They say if you leave the call they can never "get you the quote" again. Reddit has a post showing these guys are basically a front. My dad always said if it's too good to be true it always is. Too continue my response, you can’t use credit or debit card. Can you explain why? Why would a reputable business only take cash app/venmo? It’s so they can ghost people and take their deposit. Just look at all the reviews.
C McB
GBThis has been a nightmare dealing with… This has been a nightmare dealing with these folks as time to move as approached. The deception on pricing, the huge increase due to additional cubic feet that is at least 100cf over estimated. And Fred couldn't be more condescending and an a.....e about things. I will be placing calls to every C level person to the owner to state how beyond dissatisfied I am by the terrible, rude and disrespectful customer experience