BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.

Carley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!

Movers did a fantastic job! We were pleased to have chosen this company to take care of our moving. It was a fairly big move, but they handled it with care and professionalism. They also exceeded expectations on our arrival day as our journey was delayed by several hours but the crew got on with unloading in our absence, and when we eventually arrived at our new property it was almost all done.

WARNING!! WARNING! Use EXTREME CAUTION if you decide to give this company your money. They have stolen $8500 and I was forced to move my own things after I refused to give them more money for the scam. If they have scammed you, there are resources available to report. Federal Motor Carrier Safety Administration fmcsa - file a complaint The Wyoming Attorney General, Consumer Protection and Antitrust Unit. No "Customer Support" response needed unless it is to contact me regarding returning the $8500 payment made.

Excellent job! Team members was excellent! They were transparent and accurate with their pricing, and were timely with everything! The movers were professional and efficient. I greatly appreciated how they took care in wrapping my items and made sure not to scuff walls when moving. Would definitely hire them for my next move!