Carley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!

BEWARE. BEWARE.. This company is a SCAM initially quoting a low amount, then when they got to my house they required twice the amount to take what they had verbally already agreed to. They convinced me to pay with my bank via routing number and checking account so I have no recourse, like I would have had with a credit card. I ended up having them take some of my belongings and I had to hire another company to get the remaining things moved. In addition, they took over 3 weeks to move my belongings. BEWARE … DO NOT TRUST THEM

BEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.

I had a horrendous experience with this… I had a horrendous experience with this moving company. They initially provided a deceptive low estimate, only to demand an extra $2000 at delivery. Worse yet, I had to leave belongings behind due to their lack of space. This company is a complete scam; don't fall for their misleading sales pitch. Avoid at all costs. They did not transport my vehicle like they say in their reply. I had to get my car fixed and drove it from California to Colorado. So there is another lie they just told.

This has been a nightmare dealing with… This has been a nightmare dealing with these folks as time to move as approached. The deception on pricing, the huge increase due to additional cubic feet that is at least 100cf over estimated. And Fred couldn't be more condescending and an a.....e about things. I will be placing calls to every C level person to the owner to state how beyond dissatisfied I am by the terrible, rude and disrespectful customer experience