Jennifer Steven
GBExcellent job! The guys were absolutely awesome: prompt, professional, respectful of customers & property, friendly, trustworthy; the list goes on...! They couldn’t do enough for us; a real credit goes to them. They definitely raise the bar in this line of work; trust me, we’ve had some experiences! Full marks plus some more extra! Please use them.
Deborah Dotson
GBBEWARE. BEWARE.. This company is a SCAM initially quoting a low amount, then when they got to my house they required twice the amount to take what they had verbally already agreed to. They convinced me to pay with my bank via routing number and checking account so I have no recourse, like I would have had with a credit card. I ended up having them take some of my belongings and I had to hire another company to get the remaining things moved. In addition, they took over 3 weeks to move my belongings. BEWARE … DO NOT TRUST THEM
Florence Hall Ut
GBExcellent job! Team members was excellent! They were transparent and accurate with their pricing, and were timely with everything! The movers were professional and efficient. I greatly appreciated how they took care in wrapping my items and made sure not to scuff walls when moving. Would definitely hire them for my next move!
C McB
GBThis has been a nightmare dealing with… This has been a nightmare dealing with these folks as time to move as approached. The deception on pricing, the huge increase due to additional cubic feet that is at least 100cf over estimated. And Fred couldn't be more condescending and an a.....e about things. I will be placing calls to every C level person to the owner to state how beyond dissatisfied I am by the terrible, rude and disrespectful customer experience
BM
GBBEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.