Scott Resler
GBWould definitely recommend! Second time of moving with these movers and team was great. Arrived as expected and were friendly and efficient on a large delivery including packing service. Pricing was competitive also. We don’t plan to move again anytime soon but I would certainly look to use them again if we do! Many thanks to all members of staff.
James Ruzicka
GBThank god I didn't give them money Thank god I didn't give them money. They want you to sign an agreement before you even realize that they take only Venmo or some other BS. Then say "well we could take you to collections because you signed an agreement". No credit cards or debit cards accepted due to some "high yield credit card issue". They say if you leave the call they can never "get you the quote" again. Reddit has a post showing these guys are basically a front. My dad always said if it's too good to be true it always is. Too continue my response, you can’t use credit or debit card. Can you explain why? Why would a reputable business only take cash app/venmo? It’s so they can ghost people and take their deposit. Just look at all the reviews.
BM
GBBEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.
Deborah Dotson
GBBEWARE. BEWARE.. This company is a SCAM initially quoting a low amount, then when they got to my house they required twice the amount to take what they had verbally already agreed to. They convinced me to pay with my bank via routing number and checking account so I have no recourse, like I would have had with a credit card. I ended up having them take some of my belongings and I had to hire another company to get the remaining things moved. In addition, they took over 3 weeks to move my belongings. BEWARE … DO NOT TRUST THEM
Jeff Smith
GBCarley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!