They did get in contact with us They did get in contact with us. We finally received our belongings after 7 months. They paid for 1/2 the move to get it all the way here. They were going to pay the full amount and help with damages and getting our refund from MD transportation but we lost communication with them in December.

Carley is Amazing! American Movers Direct's customer service is very thoughtful. I had to cancel my move with them due to my 2 yr. old doberman being in the ER - and they were able to work some magic and help me in the time of need. I couldn't be more thankful and appreciative of Carley, who took care of my situation with both compassion and care. Thank you guys for dealing with a hard person to deal with (myself), and working with me. I sincerely and whole heartedly appreciate it!

This has been a nightmare dealing with… This has been a nightmare dealing with these folks as time to move as approached. The deception on pricing, the huge increase due to additional cubic feet that is at least 100cf over estimated. And Fred couldn't be more condescending and an a.....e about things. I will be placing calls to every C level person to the owner to state how beyond dissatisfied I am by the terrible, rude and disrespectful customer experience

THANK YOU to the entire team! I would 100% use this company again and recommend them to friends and family. High quality movers, nothing was damaged, they were friendly and professional. They disassembled and reassembled furniture and expertly wrapped furniture.

Fantastic! I was looking around comparing movers and packers, it when I came across these movers. I spoke to a guy via call who quoted me prices for my home move. He was very helpful and knowledgeable in what we can and cannot do. Regarding how many boxes we will need, arranging transport etc. Everything was transparent and no hidden additional charges.