DO NOT USE THIS MOVER!!!!! DO NOT USE THIS MOVER!!!!! I have moved several times but I have never had an experience like I just had with Easy Road Movers. I was moving my 87 year old mother from a residence in Florida to a senior citizen residence in Yonkers. First I was given an estimate for the move. After the truck was loaded, the price more than doubled. Because this was an interstate move, the items were placed in storage until a truck could be filled. When the furniture was delivered 3 weeks later, the truck showed up 2.5 hours later than expected, demanded full payment before they would even open the truck, multiple items were irreparably damaged, the furniture was dumped into the new residence without unpacking or unwrapping heavy furniture, the delivery persons refused to reassemble items or put heavy items in their proper places and then after 2 hours, claimed hunger and had to leave. They even refused to break down a wardrobe box so that I could retrieve items from the bottom of the box. Not only did they leave the apartment a mess, they left debris and garbage in the apartment and the hallway of the building.

Very Professional - Thank you Easy Road Moving and Storage are very good movers. I was very pleased with them. I was impressed with the level of professionalism, and how efficient they were. Nothing was broken or damaged and their timing was perfect!! I heard horror stories about moving companies, but for me, it was a very good experience!

***Do NOT hire Easy Road*** It would be a disservice to my community, if I don’t share the nightmare I experienced with this company. Easy Road picked up my belongings on Sunday December 19th, 2021. I finally received it in pieces, 2 months later on February 18th, 2022. I was charged for things themselves admitted not to have used. My furniture is in pieces, incomplete. Unable to be assembled because of the missing parts. To the point that the delivery crew, (a different company because Easy Road won’t be the one one delivering your stuff), had the need to hand write that the bed and desk are not available to use because it can’t be assembled for missing parts. They also had to write that the dresser has a hole and scratches “bookcase is missing screw” They had to write all that at the bottom of the delivery inventory sheet. I wish I could upload photos for you to see the mattress, metal and pieces of wood all part of the bed leaning agains the wall in my apartment. The guy giving you the quote will be nice and helpful to you until you signed the contract. After that, when you really are in need of his help, all you will get from him will be an automatic reply “I am out of the office this week. Please contact customer care at 954-323-8181” He won’t even answer his direct line. Meanwhile, the “customer care” area, has not knowledge of the meaning of customer service. I was told, “I’ll find out about your truck and I will call you back.”, but the call was never returned. Instead, they hanged-up on me numerous times. I even wrote an email to the admin, but they never had the decency to reply. In short, keep looking. This company should change its name to Easy Road to a Nightmare.

Do not do business Do not do business. No real complaints with the quality of the movers themselves. Origin crew used our tools to disassemble furniture without asking. They loaded items we told them we were not taking. They over billed us on the number of boxes causing our price to almost double. Confirmed 47 boxes, billed for 87. Multiple Facebook reviews indicate they are notorious for this. We left behind quite a few large items from our original quote such as beds, multiple tables, etc , but we still somehow doubled the move. Estimate had 40 boxes. Destination delivery consisted of 1 man with no help. We ended up unloading most of the truck off the ramp ourselves. Had 2 damaged items, including an antique piece, and was given a link to a 3rd party for claims, who keeps stating they aren't receiving my claim even with my printed confirmation of receipt. I have a feeling the claim is a lost cause. I have spoken with Marcus at Easy Road twice now on my dispute over the # of boxes they claim we had. Both times he said management wasn't in yet and they would call me, but no one does. No resolution via email either. Have disputed charges with bank. The only time they have responded was through my BBB complaint, in which they are basically calling me a liar, claiming they did speak with me to resolve. They have now deleted their Facebook page. I can only assume due to the 1 star rating they had because of complaints. 2 months later I am still waiting for a response from the 3rd party company on my damages.

Move to Cleveland This company moved my family and I to Cleveland, Ohio from Fort Lauderadale, FL. After hearing many horror stories about moves going sour I was hesitant to even use a company but with my bad back I had no choice. I took over 10 estimates and felt the most comfortable with Shawn from Easy Road Moving and Storage because of his honesty and explaining everything to me. Movers did a great job packing up my items and then re assembling upon delivery. This company is 10 stars!!