Do not do business Do not do business. No real complaints with the quality of the movers themselves. Origin crew used our tools to disassemble furniture without asking. They loaded items we told them we were not taking. They over billed us on the number of boxes causing our price to almost double. Confirmed 47 boxes, billed for 87. Multiple Facebook reviews indicate they are notorious for this. We left behind quite a few large items from our original quote such as beds, multiple tables, etc , but we still somehow doubled the move. Estimate had 40 boxes. Destination delivery consisted of 1 man with no help. We ended up unloading most of the truck off the ramp ourselves. Had 2 damaged items, including an antique piece, and was given a link to a 3rd party for claims, who keeps stating they aren't receiving my claim even with my printed confirmation of receipt. I have a feeling the claim is a lost cause. I have spoken with Marcus at Easy Road twice now on my dispute over the # of boxes they claim we had. Both times he said management wasn't in yet and they would call me, but no one does. No resolution via email either. Have disputed charges with bank. The only time they have responded was through my BBB complaint, in which they are basically calling me a liar, claiming they did speak with me to resolve. They have now deleted their Facebook page. I can only assume due to the 1 star rating they had because of complaints. 2 months later I am still waiting for a response from the 3rd party company on my damages.

Thankful Wanted to share my experience with Easy Road Moving and Storage. I used them last minute when my movers did not show up. I had reserved my truck over a month prior with the first company. I had the apartment complex elevator reserved. I put effort into being prepared and I was left panicked. I called about 7 other companies immediately and unfortunately there were no trucks available. One of the company’s representatives recommended trying Easy Road Moving and Storage. I called them immediately and Empathized the urgency of my situation. They were my miracle. The dispatcher had the movers come to my house the next day at 7am. I had a two bedroom apartment which was mostly packed by myself. The movers did box up my flat screen television and a full length mirror. They wrapped my sofa with blankets. The crew manager was very nice and polite. I thanked them tremendously. The movers dropped off all my stuff the next week. It was kinda like having my own interior decorators because they placed my sofa and furniture where I wanted. That really made my new house into a home. The mirror and television were in one piece! I wanted to share this positive experience because it is hard to find a reliable company that puts pride into their work. I am truly grateful for this company’s professionalism and efficiency.

Very Professional - Thank you Easy Road Moving and Storage are very good movers. I was very pleased with them. I was impressed with the level of professionalism, and how efficient they were. Nothing was broken or damaged and their timing was perfect!! I heard horror stories about moving companies, but for me, it was a very good experience!

DO NOT USE EASY ROAD MOVING AND… DO NOT USE EASY ROAD MOVING AND STORAGE!!! NOT at all a professional moving company. Move from FL to MD. Booked the move through Vanity Van Lines - figured that was who was conducting the move. Easy Road moving shows up on 2/10 - late in the day, packed items; re-boxed items throwing items into larger boxes. I had exact box count - which for the movers didn't appear to needed. Cubic feet is what was needed. We left things behind. They didn't have the list of items - Vanity sent over another list, they didn't get it, used the list I had. Pounding boxing around nothing professional about loading the items. Also, didn't realize items were going to be delivered to a WH in Miami to then get loaded into a truck at a later date for delivery. Get to MD deliver 16 days later, driver shows up LATE, by himself, states helpers are on the way. Never show, he starts unloading small boxes waiting for helpers, never show, has to come back next day, LATE, helpers finally show, find out they are not "professional movers" but are landscapers, to which you could tell. Many items busted up; furniture broken; boxes wet and smashed. You are at their mercy nothing can be done. They charge you more then what was agreed upon. You accept your broken items - they leave. File a claim through third part claim company, to only receive letter that explains nothing of how they determined the amount of $75 to be sent to me - after missing extra day of work; receiving extra charges; receiving broken items. We the customer are at the their mercy. They win. If you want something done right do it yourself, don't pay someone thousands of dollars it is so not worth it - this company was so not worth it. Stay clear of them; Stay clear of Vanity Van lines.

WORST MOVING EXPERIENCE EVER!! WORST MOVING EXPERIENCE EVER!!! ! DON’T USE! DON’T HIRE! They contract with Easy Road Movers, and I hold them equally responsible. They gave me multiple reminders of when they’d be coming to pick up my things, and then they neither showed up nor called/texted to let me know they couldn’t make it. I had to wait an additional 3 days. I lost my $500 deposit at an AirB&B I’d reserved, and despite saying they’d refund this they never did. Then I called to schedule my delivery and the dispatcher said that she’d schedule for my things to leave from Storage on the 16th to be delivered on the 19th. I double checked twice to make sure they wouldn’t deliver before the 19th, knowing I’d be in another state and wouldn’t be able to let them in. The person kept saying my things wouldn’t get there before the 19th and I didn’t need to worry. Then my things arrived on the 16th and I had to pay an extra fee on top of needing to hire someone else to move my things out of the storage space in which they had to put my belongings. They won’t tell me where my belongings are without paying, and now I’ve paid but they still haven’t told me. They took my belongings hostage. It takes a lot to make me angry, but they succeeded. I would never recommend this company to anyone. Ever.