This is an awful operation This is an awful operation. Seems as if every review that’s any good is fake.

WORST MOVING EXPERIENCE EVER!! WORST MOVING EXPERIENCE EVER!!! ! DON’T USE! DON’T HIRE! They contract with Easy Road Movers, and I hold them equally responsible. They gave me multiple reminders of when they’d be coming to pick up my things, and then they neither showed up nor called/texted to let me know they couldn’t make it. I had to wait an additional 3 days. I lost my $500 deposit at an AirB&B I’d reserved, and despite saying they’d refund this they never did. Then I called to schedule my delivery and the dispatcher said that she’d schedule for my things to leave from Storage on the 16th to be delivered on the 19th. I double checked twice to make sure they wouldn’t deliver before the 19th, knowing I’d be in another state and wouldn’t be able to let them in. The person kept saying my things wouldn’t get there before the 19th and I didn’t need to worry. Then my things arrived on the 16th and I had to pay an extra fee on top of needing to hire someone else to move my things out of the storage space in which they had to put my belongings. They won’t tell me where my belongings are without paying, and now I’ve paid but they still haven’t told me. They took my belongings hostage. It takes a lot to make me angry, but they succeeded. I would never recommend this company to anyone. Ever.

Thank you Chris and the team at East… Thank you Chris and the team at East Road Moving and Storage for such a wonderful move. After canceling my estimate with a broker company I called back chris last minute to accommodate a move from Miami to Houston. The movers worked fast and had me delivered with in 5 days! I recommend this company ti anyone in FL looking for movers.

Acting like scammers Acting like scammers. They provided a nice estimate, but when a truck came, they wanted to charge 700 more claiming that I have more items. When I showed them my estimate with a list of items exactly the same as I have to load, they said that cubic feet were calculated incorrectly by them when providing my quote! So, they were sure that I have to pay $700 for their mistakes. I had to leave some of items because of it. They promised to deliver on November 8th. On November 18th (10 days later, they called saying they come "tomorrow" and asked for more money. After I paid no one appeared next day and whole next week. So it was pure lie and scam. Thus, in total I paid more than normal moving company would take and I have no idea where my stuff is.

Thankful Wanted to share my experience with Easy Road Moving and Storage. I used them last minute when my movers did not show up. I had reserved my truck over a month prior with the first company. I had the apartment complex elevator reserved. I put effort into being prepared and I was left panicked. I called about 7 other companies immediately and unfortunately there were no trucks available. One of the company’s representatives recommended trying Easy Road Moving and Storage. I called them immediately and Empathized the urgency of my situation. They were my miracle. The dispatcher had the movers come to my house the next day at 7am. I had a two bedroom apartment which was mostly packed by myself. The movers did box up my flat screen television and a full length mirror. They wrapped my sofa with blankets. The crew manager was very nice and polite. I thanked them tremendously. The movers dropped off all my stuff the next week. It was kinda like having my own interior decorators because they placed my sofa and furniture where I wanted. That really made my new house into a home. The mirror and television were in one piece! I wanted to share this positive experience because it is hard to find a reliable company that puts pride into their work. I am truly grateful for this company’s professionalism and efficiency.