Easy Road Moving & Storage

18425 NW 2nd Ave #404-O, 33169, Miami, United States
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3.00
Based on 16 Reviews

5

50.00%

4

0.00%

3

0.00%

2

0.00%

1

50.00%
About Easy Road Moving & Storage

Easy Road Moving & Storage can facilitate both interstate moves in the continental U.S. and local moves

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Ellie Holstein-Steele
GB

Do not do business Do not do business. No real complaints with the quality of the movers themselves. Origin crew used our tools to disassemble furniture without asking. They loaded items we told them we were not taking. They over billed us on the number of boxes causing our price to almost double. Confirmed 47 boxes, billed for 87. Multiple Facebook reviews indicate they are notorious for this. We left behind quite a few large items from our original quote such as beds, multiple tables, etc , but we still somehow doubled the move. Estimate had 40 boxes. Destination delivery consisted of 1 man with no help. We ended up unloading most of the truck off the ramp ourselves. Had 2 damaged items, including an antique piece, and was given a link to a 3rd party for claims, who keeps stating they aren't receiving my claim even with my printed confirmation of receipt. I have a feeling the claim is a lost cause. I have spoken with Marcus at Easy Road twice now on my dispute over the # of boxes they claim we had. Both times he said management wasn't in yet and they would call me, but no one does. No resolution via email either. Have disputed charges with bank. The only time they have responded was through my BBB complaint, in which they are basically calling me a liar, claiming they did speak with me to resolve. They have now deleted their Facebook page. I can only assume due to the 1 star rating they had because of complaints. 2 months later I am still waiting for a response from the 3rd party company on my damages.

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Egor MasterOfSpring
GB

Acting like scammers Acting like scammers. They provided a nice estimate, but when a truck came, they wanted to charge 700 more claiming that I have more items. When I showed them my estimate with a list of items exactly the same as I have to load, they said that cubic feet were calculated incorrectly by them when providing my quote! So, they were sure that I have to pay $700 for their mistakes. I had to leave some of items because of it. They promised to deliver on November 8th. On November 18th (10 days later, they called saying they come "tomorrow" and asked for more money. After I paid no one appeared next day and whole next week. So it was pure lie and scam. Thus, in total I paid more than normal moving company would take and I have no idea where my stuff is.

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Zavier Meeks
GB

I had to move back to NYC from Miami… I had to move back to NYC from Miami and I spoke to Easy movers to help me with that. We went over the amount of furniture in my 2 bedroom apartment and they gave me a very competitive price. The day of the move 3 movers showed up. Took apart all of the furniture and wrapped them in blankets. Once they arrived in new York they put together all of the furniture and then placed everything exactly where I wanted it. No damages and stress free! I definitely recommend them if you are looking for professional movers

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Greg Nordone
GB

They did a great job and handled… They did a great job and handled everything with care. I have moved a few times and it's important to make sure you tell them about every single thing you have and HAVE IT READY. We did that and they moved fast, and with great care. It was a local move, which is easier for sure, but highly reccomend.

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Piel Canela
GB

***Do NOT hire Easy Road*** It would be a disservice to my community, if I don’t share the nightmare I experienced with this company. Easy Road picked up my belongings on Sunday December 19th, 2021. I finally received it in pieces, 2 months later on February 18th, 2022. I was charged for things themselves admitted not to have used. My furniture is in pieces, incomplete. Unable to be assembled because of the missing parts. To the point that the delivery crew, (a different company because Easy Road won’t be the one one delivering your stuff), had the need to hand write that the bed and desk are not available to use because it can’t be assembled for missing parts. They also had to write that the dresser has a hole and scratches “bookcase is missing screw” They had to write all that at the bottom of the delivery inventory sheet. I wish I could upload photos for you to see the mattress, metal and pieces of wood all part of the bed leaning agains the wall in my apartment. The guy giving you the quote will be nice and helpful to you until you signed the contract. After that, when you really are in need of his help, all you will get from him will be an automatic reply “I am out of the office this week. Please contact customer care at 954-323-8181” He won’t even answer his direct line. Meanwhile, the “customer care” area, has not knowledge of the meaning of customer service. I was told, “I’ll find out about your truck and I will call you back.”, but the call was never returned. Instead, they hanged-up on me numerous times. I even wrote an email to the admin, but they never had the decency to reply. In short, keep looking. This company should change its name to Easy Road to a Nightmare.

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