Señor Haslam
GBReally garbage company Really garbage company. A really confident sales person assured us that all of our questions were answered properly and we would be receiving our items on our move in day. It has now been 2 weeks since my original drop off date and i have no updates, i cannot find the contract anymore, and the company is putting me in a continuous loop of confusion and not giving me an answer. Honestly Carlos, and Anthony you guys do not deserve to work there i hope you get fired.
Luke Wilson
GBGreat job guys 👍 Cameron was very patient and answered all my questions while taking the time to make sure I didn’t forget anything on my inventory. Explained in detail what causes service issues and had me double check my inventory multiple times to insure everything was correct before moving forward and even asked about commonly forgotten items which I had in fact forgotten.
Brian H
GBYou either pay now or pay more later Gotta admit, I had gotten multiple quotes before I got Chris from American way on the phone. At first I have to admit, it was a little annoying. Kept asking questions that none of the other companies were asking like dimensions and Materials. But in the end I’m glad I stuck through it, the other companies had underquoted me by over 400 cubic feet and I used up just about every bit of space that he had quoted me on. I don’t even want to know what would have happened if I had gone with one of the cheaper options. Moral of the story, either pay now or end up paying even more later.
Will branson Worsencroft
GBDO NOT USE DO NOT USE - these guys over promise and lie then just reply with "well you signed the contract" after the moving company they contracted took twice as long to deliver and damaged many of our expensive items, then sent a crack head who smelled so bad the new owners of our old home complained of cigarette smell. they were so response until they received final payment and now, nothing. when I said, I had no idea this is how all this works, they said "it's in the contract". All I wanted to was transparency. and they have not provided this. Terrible company!
Chris
GBTake the time to do it right. Not only did Anthony take the time to calculate the cubic footage by the dimensions of each item, he was also able to get me a fair rate and a veteran discount for our move from California to Texas. He even taught me how to stop the countless calls from other moving companies that almost had me change my number. From the day I booked all the way to our drop off date he answered any and all questions professionally and patiently. Last time I moved, I rushed through the inventory and it went horribly. This time, he patiently took me room to room to do the calculations with me and the move could not have gone any smoother. Lesson learned, take the time to do it right because the time you saved is not worth the cost of a rushed job.