S G
GBA Poor Company that provides below average moving services. 3/26-4/20 A poor Company that provides below average moving services. ***. Communications Poor, a troubling Issue. Before I begin my review, a little about me: I am a Retired US Navy Storekeeper, 21 years. I am a professional expert in procurement, packing, shipping, receiving, transportation, warehousing, inventory management and control, hazmat, financial management, contracting , logistics, etc. This is a professional and experienced detailed evaluation of American Way Movers. With my experience, overall it is a poor company with serious communications and customer service issues. you really should read my entire review. American Way movers is a moving brokerage company out of Pompano Beach, Florida. They are fully licensed and registered with the US Department of Transportation. They did not actually move my household goods but subcontracted it out to Ryder Relocations based in New Jersey at a lower rate. This should be very important to you so be sure to ask whom is actually doing the transporting. I called around several other moving companies for quotes, the average was $5500. I did save around $1000 but the headaches weren't worth the savings. This was an estimate for a two bedroom house and more than likely your final bill will be much more than any quote especially if you have a larger household. ADDITIONALLY, nearly every larger company tried to convince me that the amount of people moving around was greater than it actually is and some wanted to charge me extra for expedited services. Those other companies falsely stating that they were extremely busy and could not meet my time frame unless I paid extra. American Way Movers gave me a lower quote, was up front with the fact that they are also a brokerage, was able to meet my requested pick up dates without additional charge, and as I mentioned they can probably provide lower industry prices due to contracts they may have in place. My move consisted of a two bedroom house with garage 1100 miles and was based on cubic footage. KEEP IN MIND, BY LAW, A MOVER OR BROKERAGE COMPANY CANNOT CHARGE YOU FOR CUBIC FOOTAGE AND WEIGHT AT THE SAME TIME. IT IS EITHER ONE OR THE OTHER. This option should be offered to you and agreed upon before you make any deposits. READ YOUR CONTRACT and bill of laden thoroughly before you sign. Long haul moving is not cheap ! Some may think a DIY move is more cost-effective, but when you factor in rentals, personal labor and time, fuel, mileage, and insurance costs, hotels, meals, and the stresses of moving out of one place into another within set time frames, and physically packing and moving belongings around yourself, I believe it is much more worthwhile and cost-effective to contract a company to do that for you. Most people just do not have the time nor manpower to cut costs. With that in mind, My initial contact with the company was with a representative named Daniel Williams. Daniel was professional and pleasant and he quoted me a fair estimate price for my move based on the majority of items I described to him. An initial down payment of $1,000 was required at the time of booking and I was also provided a sizable veteran discount. Other discounts might apply so be sure to ask. A second contact was with a company representative named JJ. He went over my general inventory and inquired about any items, services, and materials I had not noted during my initial contact. Based on additional items, materials, and services requested, an additional $500 was required. The ryder moving crew was very good. 3 weeks down the road after several phone calls and correspondence AWM called to state they could not cash my money order and would have to return it to me which was just more headaches canceling the money order then getting a new one paid out to Ryder. I would not recommend this company whatsoever. You'll get nothing communication wise and headaches. SG USN ret.
mike colasuonno
GBThese guys did a great job These guys did a great job. Got all my things set up well and no damage at a lower cost than any other bid. Can not recommend enough!
Gianna Hannah
GBThe movers secured our belongings with… The movers secured our belongings with a complex network of cushioning and wrapping techniques. Excellent assistance.
Chris
GBTake the time to do it right. Not only did Anthony take the time to calculate the cubic footage by the dimensions of each item, he was also able to get me a fair rate and a veteran discount for our move from California to Texas. He even taught me how to stop the countless calls from other moving companies that almost had me change my number. From the day I booked all the way to our drop off date he answered any and all questions professionally and patiently. Last time I moved, I rushed through the inventory and it went horribly. This time, he patiently took me room to room to do the calculations with me and the move could not have gone any smoother. Lesson learned, take the time to do it right because the time you saved is not worth the cost of a rushed job.
Brian H
GBYou either pay now or pay more later Gotta admit, I had gotten multiple quotes before I got Chris from American way on the phone. At first I have to admit, it was a little annoying. Kept asking questions that none of the other companies were asking like dimensions and Materials. But in the end I’m glad I stuck through it, the other companies had underquoted me by over 400 cubic feet and I used up just about every bit of space that he had quoted me on. I don’t even want to know what would have happened if I had gone with one of the cheaper options. Moral of the story, either pay now or end up paying even more later.