So many problems So many problems. The move itself went well, but the company that Legacy contracted with Upscale Moving damaged a number of items including a table top. They have offered us under $60 for reimbursement, but it has been 9 months and we have yet to even see this check. Find another company to use

1 star 1 star: Failure to provide service. They failed to fulfill our contract which lead to me losing my deposit. None of my items were moved at all. I reached out to the company and They Blocked! My phone number along with other phone numbers I attempted to call from. I've wait days for replies and now they have also Refused to answer emails. In reality, they have stole my deposit. Horrible business. My advice? Don't use this company ever. Further elaboration on expectations: They will lie about scheduling a truck. They will Revoke all forms of communication. They will respond to this comment with false a impression of their business archetype. Believe me, the continuous negative reviews say it all. Good luck finding honest movers.

Legacy Moving Group told significant… Legacy Moving Group told significant lies to get me to pay a deposit. The sales rep told me that his company owned the moving truck and crew that would be picking up my items. My items were supposed to be moved from point A to point B on the same truck. After I signed the contract and paid a massive deposit, they turned around and sold my contract to another moving company! This new company had an F rating with the BBB, and their plan was to move my items to a warehouse, keep them in storage for weeks, and then move them to my new location - a totally different plan from what the sales rep told me. This new plan was not at all acceptable, so I canceled my contract, but Legacy has refused to refund my deposit, despite the fact that they blatantly lied in order to get me to pay it. Moving is a stressful time, and these heartless fiends will take advantage of you in your most vulnerable state, telling you lies to get you to pay a deposit, and then screwing you once they have your money. [EDIT: The company’s reply that they don’t know who I am is false. They have my money and they refuse a refund. Maybe it is industry standard to store goods in a warehouse, but that’s not what the company sold me. The sales rep (Anthony) told me it would be a direct shipment, and the company owes me a refund for not delivering what was promised.]

This is the worse company I have ever… This is the worse company I have ever ever ever worked with in my life Anthony is full of crap will set you up and breach a contract just to pass you to the worse of the worse community crap lines I mean van lines. Where they then will mess up all your furniture, and have people working under the table to destroy it even more. Use anyone but here.

If you are considering using Legacy… If you are considering using Legacy Moving Group to move you - DO NOT DO IT!!!! RUN AS FAR AWAY FROM THEM AS YOU POSSIBLY CAN. This is a broker and you absolutely CANNOT BELIEVE ANYTHING THEY SAY!! I was lied to repeatedly by everyone I talked to. They refuse to return calls and texts. The only thing they care about is stealing your money. Scott, Nowai, Chris and most of all Dillon lied blatantly and intentionally. Save yourself a lot of grief and stress- find a reputable moving company and deal directly with them!!!!