Legacy Moving Group told significant… Legacy Moving Group told significant lies to get me to pay a deposit. The sales rep told me that his company owned the moving truck and crew that would be picking up my items. My items were supposed to be moved from point A to point B on the same truck. After I signed the contract and paid a massive deposit, they turned around and sold my contract to another moving company! This new company had an F rating with the BBB, and their plan was to move my items to a warehouse, keep them in storage for weeks, and then move them to my new location - a totally different plan from what the sales rep told me. This new plan was not at all acceptable, so I canceled my contract, but Legacy has refused to refund my deposit, despite the fact that they blatantly lied in order to get me to pay it. Moving is a stressful time, and these heartless fiends will take advantage of you in your most vulnerable state, telling you lies to get you to pay a deposit, and then screwing you once they have your money. [EDIT: The company’s reply that they don’t know who I am is false. They have my money and they refuse a refund. Maybe it is industry standard to store goods in a warehouse, but that’s not what the company sold me. The sales rep (Anthony) told me it would be a direct shipment, and the company owes me a refund for not delivering what was promised.]

Wonderful Experience I had a wonderful experience with Legacy Moving Group. I needed help packing up my 10 x 10 storage unit into a smaller container that would later be shipped by a different company. The two movers I had were on time, worked quickly and took good care of my belongings. They went above and beyond to make everything fit in the container. Legacy Moving Group also had better pricing than other companies. Plus they were very responsive over email for the booking. Overall a great experience. I'm super grateful for their great work.

Don’t bother with legacy moving group Don’t bother with legacy moving group. They don’t actually do the move. They are a reseller. They’re very responsive and helpful initially. They tell you all the great discounts they can give you on terrifs, and storage fees versus the big name companies then collect half the money down. After that they will completely ghost you. The moving company they sub it out to shows up and they have all new terrif rates and storage rates ( which for me were literally double). If you, don’t sign the new quoted prices they will leave. I tried contacting legacy but the movers who showed up basically stated “it doesn’t matter what they quote. If you don’t sign this now, we leave”. Maybe that’s okay for an local move. You may have time to find another company but for an out of state move with time lines you’re basically held hostage at that point. Any further attempts to contact Chris or chad at legacy were unanswered. They had my deposit, sold the move to another company and then ghosted any issues and responsibilities to their customers.

So many problems So many problems. The move itself went well, but the company that Legacy contracted with Upscale Moving damaged a number of items including a table top. They have offered us under $60 for reimbursement, but it has been 9 months and we have yet to even see this check. Find another company to use

Very professional moving crew Very professional moving crew. We hired them on a friend's recommendation and couldn't be happier with the results. The crew showed up within time and executed the move very professionally. Will hire them again without any hesitation. Thanks!!