Horrific company Horrific company. They are a broker and as soon as I signed the contract, stop returning calls or emails. Five days before the move, National Van Lines charged an additional $4,000 for the move. I sent pictures with dimensions of every piece of furniture that was being moved. Two days before the move, I get a call from a different company (Jackson Movers) saying they will be conducting the move. Jackson Movers then charged an additional $3,000 the day they arrived for bogus charges and work they didn't even do. I can't express how horrific National Van Lines is. They should have begun by disclosing that they sold the account and they are just brokers who can care less about their or their contractor's service once you sign on the dotted line.

DO NOT USE THIS COMPANY! DO NOT USE THIS COMPANY!! I wish I could give them a beg FAT NEGATIVE for stars! What a Fu*king Sh* SHOW!! Oh where do I begin! They were almost 2 weeks later than the original quoted timeframe, leaving us to buy a new mattress and sleep on the hardwood floor. SEVERAL items were damaged, and they WILL NOT PAY FOR THEM. We were asked if we wanted to count the items, but we're also told that the movers didn't have time. One of our cushions from a chair is missing and it costs more to have one custom made, than to buy a new chair. They lost one of our twin mattresses, and parts to a twin bed. However, "we didn't do the count" so we got screwed! Another damaged item is a piece of art that we paid $1000 for , from not being wrapped properly. Of course, they are not reimbursing us for that either. This is such a lazy and crappy company. We will NEVER use or recommend this company again!

We booked through MBM Enterprises, Melbourne, FL We booked through MBM Enterprises that work through National Van Lines. They did an excellent job and I can’t say anything negative about them! A good, honorable, fair priced company and an upstanding owner.

Hiccups with local crews but mostly great Balfour moving was great and Encore relocation was great, moving into TX. The only part that wasn't perfect was the local crews that were hired to pack and unpack at the two ends. The boxes were not labeled very accurately while packing, and when unpacking there were 10-12 boxes labeled for interior rooms that were left in the garage. Otherwise everything was great.

I do not recommend I do not recommend. We had a terrible experience with this mover. They contract their labor. Packers and movers caused quite a bit of damage. We had the highest levels of carrier liability with $0 deductible and $125,000 maximum level of protection. That's full replacement value protection and the most comprehensive plan available. They were obligated to compensate to repair or restore, but that didn't happen. We also purchased the full service VIP option that included full packing, crating and uncrating, and a $50,000 damage protection policy. All apparently worthless. Premier Van and Storage was the agent for National Van Lines. National reimbursed us for only 16% of the amount of our claim. And they declined to reply to any of my notes to them. Careless damages, lack of compensation, and lack of communication. I would keep looking if you're searching for a quality mover.