National Van Lines

Roosevelt Road 2800, 60155, Broadview, United States
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2.35
Based on 20 Reviews

5

20.00%

4

10.00%

3

10.00%

2

5.00%

1

55.00%
About National Van Lines

National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.

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Linda Barber
GB

The worst moving experience I have ever… The worst moving experience I have ever had. So many furniture pieces damaged. They could care less about your about your belongings. Blaming others for the damages. Owner and management unethical! Do not hire this company!!

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Jan Cunningham
GB

We were told conflicting information… We were told conflicting information about when Packers and loaders were coming. Were told would pack one day and load the next. Happened all in one day. Were told there would be 3 packets. 3 people showed up but one walked around the house and quit. I do feel bad for the other 4 people who worked very hard and efficiently. I have no problem with them. But the communication and information from National was very poor and disappointing.

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Roberta C.
GB

Lots of chips in my furniture Lots of chips in my furniture, one piece I may have to have refinished, the driver tried with his stuff but it does not match...This was a split delivery some stuff went to my daughters more than what was supposed to, her garage was overloaded and I’m still missing things...Why I tipped the driver 😠🤷‍♀️

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Lawrence Scott Cleaves
GB

I am an 85-year-old woman who moved… I am an 85-year-old woman who moved across country from Oregon to Georgia to live closer to my daughter so she could help take care of me. National promised my belongings would be delivered safely and on time. That promise was not kept. I waited for six days past the contract deadline, on borrowed lawn furniture, for my belongings to arrive. I was compensated $50/day for late arrival on a bill for well over $12,000. When the van finally showed up, I discovered much of my furniture, most of which was under six months old, heavily damaged. One piece of furniture wasn't even on the truck. One of the movers was in such a hurry to leave my house, he ripped the fabric of my new couch right before my eyes and didn't utter a word. The movers didn't set my bed up correctly before leaving, either, and the driver told me he spent two days enjoying himself in Las Vegas while on the way to Georgia. I filed a claim report for nearly $3,000 for the damaged furniture, and National sent a check for $216 to cover the claim. I then filed a claim dispute, was repeatedly told it was being handled, and six weeks later was informed that $216 was all I would receive as compensation - all strictly according to the contract, as stated by National. I strongly advise against hiring National Van Lines for a move. (Review written for me by my son.)

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Annette Coley
GB

Don't use if you value your stuff Driver was late and didn't know what he was doing. Movers damaged many pieces of furniture and every single one of our boxes had some kind of damage. 75 inch TV was damaged by the movers. Don't use.

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