They were careful with our fragile… They were careful with our fragile items and boxes. They also made sure to move everything into the correct places in our new house. The disassembling and reassembling was great! Best moving team ever!

Bait and switch Bait and switch. Arranged a move and they send over a “binding estimate” for electronic signature. After this is done, they call you back to say there was an error and there’s a new estimate. Okay, went along. A week before the move they confirm the pickup date. Morning of the move they send out another binding estimate where the discounts that were offered disappear. They say they can’t send a truck unless you sign. So you’re either ripped off upfront or you are inconvenienced to find a new moving company. Seems the only party bound by estimates is the customer, not Transit. They play a lot of good cop bad cop on the phone trying to cajole you into a new deal. Horrible company.

RUN!! RUN!!! Don't use this company. They are scam artist. They quote you one price but when they get there to pu your items, they tell you it is double. Had to be out of the house the next day and they knew this, they took advantage of this knowing we couldn't get another moving company in time. Once we got to destination, they demanded even more money and wouldn't take credit card had to go to ATM and get cash. They also didn't have all the items and said it would take another 3 days to get the rest of our items. This is called a 'BAIT AND SWITCH' and 'Extortion'. If anyone else has had this issue, you need to let me know. I can see by some of the reviews this is an ongoing theme with this company. I believe we should get together and go after this company for the overcharges. SCAMMERS!!!!!!!!

Horrible experience Horrible experience! Very stressful working with this company. Poor customer service. TLDR: Told me the quoted price was the highest I'd pay to move the items on my list, and then when they ran out of space on the truck, they were going to charge me more to move the items on my list. We ended up paying other movers because I wasn't going to give them a cent more. Long version: I hired Transit for a local move that occurred on 7/28/23. I worked with a "moving specialist" (Joan) who was responsible for the itemized list and expected space those items would take. He and I reviewed the list multiple times, and I also reviewed the itemized list with another person from the company a couple of days before the move. Joan told me that the quote was a flat rate, and that I would not be charged more on the day of my move; however, if we used less space, the rate would be adjusted down in my favor. The contract that I signed stated that "the rate is accurate for the amount of items and space listed in this quote." I clarified with Joan additionally over the phone in the days before the move that the quoted price was the highest price, and he confirmed that. Joan also told me that I would have a 4 man moving crew. On the day of the move, only 2 men showed up for our move (3131 sq ft house, 4 bedrooms) despite being told I would have 4 men to move. After they finally completely filled the truck, they told me that they were out of space, despite not moving multiple large items on my itemized list (including a futon, two bookcases, and a bowflex machine). At that time (after business hours because it took the 2 guys so long to load the truck by themselves), I was told I would be charged extra for another trip to retrieve the other items not moved. My "moving specialist" was gone for the day since it was after business hours, and the customer service person that I was able to get ahold of told me that my rate was not a flat rate. He told me that the rate was based on the amount of actual space taken, not a quote, and the itemized list did not matter - only the space taken - despite the email I had from Joan and the above-mentioned rate based on number of items AND space (not or). We decided not to pay them any more money for an additional trip so we had to hire other movers and use a Uhaul ourselves to move the other items.

Movers were the best! The service was exceptional. The movers called before their arrival. They were on time and efficiently prepared furniture and boxes for transport. At my destination they were careful to remove and place furniture and boxes in rooms as requested. I appreciate and commend the professionalism of the entire Moving team.