Vivek Reddy
INThieves!!! - Bait and Switch Avoid them at all costs. They are just another broker who will say anything to get your money. My experience with Transit moving systems has been horrible and painful. It started with a call from Jerry Reed from the sales team. We discussed at length about the particulars of the move and I repeatedly asked him multiple times about any unforeseen charges or last minute hickups, and he assured me there will be none. 1) Jerry assured me that they are a moving company and not a broker company and that it would be their own team who will be doing the move. False, the move was contracted out via brokers. 2) On pickup, the movers were rude and brash. They did not wear protective layers on their shoes. The movers kept on insisting that I was over volume, when I was clearly not and he wouldn't even listen to me. 3) He kept insisting on charging me for interior stairs, when infact I had it in writing that there would be no charges for interior stairs. 4) During the time of the delivery, some other company called me, again the driver was very rude. They were supposed to deliver on Saturday, the 25th of March, but the driver arrived early and said that he will deliver on Wednesday, the 22nd. He did not give me choice, and said that if I dont take delivery, he will charge me for storage. 5) The driver charged me an additional $550 for shuttle service stating that the 18-wheeler would not arrive at my house and they would need a shuttle. When booking the move, I discussed with Jerry and told him that only garbage trucks can enter the street. Jerry assured me that there will be no additional charges. 6) When I tried to reach Jerry to discuss this, guess what, he was sick the whole week and I couldn't get in touch. 7) If you call them after you book the move, they will send you around in circles between dispatch and sales team, and no one will give you a proper answer.
Marc Campbell
GBOne of the worst business experiences… One of the worst business experiences of my life. They quoted a low price and signed a contract only to refuse to honor that price and demand $1000 more (nothing changed on my side). Communication was incredibly unprofessional. They say they are movers not brokers but my movers were with a different company. They handled my stuff carelessly and lots of it arrived damaged or broken. They also only sent 1 guy from the brokered company to unload our stuff --I ended up having to help them unload the truck. What am I paying for?
J.Couch
GBNot Trustworthy Super nice salesman, but of course he's trying to get your business. They will say the right things to get your business. It's all a lie. They underestimated the quote by 1/3. Tried to get a hold of the salesman after writing a check so we can get our stuff delivered and cannot get a hold of him. Called customer service several times and it's a vicious cycle. They will tell you something different each time. I would avoid this company. Has not been a good experience and we've been sleeping on the floor for the past three nights with our 3-month-old. Hotels get expensive after a couple days.
Seth
GBNot a valid company I would reconsider. Run stay as far as you can from this company. From rude management to poor communication. They will say anything to get you hooked in and then when you do they tack on more and more expenses.
James Keller
GBThank you! They were thorough, careful, and really easy to work with. Our family of five was involved in the process, and things went smoothly, especially because they managed the day and all the moving parts beautifully. Thank you so much to every member of this team.