One of the worst business experiences… One of the worst business experiences of my life. They quoted a low price and signed a contract only to refuse to honor that price and demand $1000 more (nothing changed on my side). Communication was incredibly unprofessional. They say they are movers not brokers but my movers were with a different company. They handled my stuff carelessly and lots of it arrived damaged or broken. They also only sent 1 guy from the brokered company to unload our stuff --I ended up having to help them unload the truck. What am I paying for?

Great and easy move. This was the easiest move I've ever been in. The movers and the attention were great. This was not my cheapest choice, but it was the best one.

Not Trustworthy Super nice salesman, but of course he's trying to get your business. They will say the right things to get your business. It's all a lie. They underestimated the quote by 1/3. Tried to get a hold of the salesman after writing a check so we can get our stuff delivered and cannot get a hold of him. Called customer service several times and it's a vicious cycle. They will tell you something different each time. I would avoid this company. Has not been a good experience and we've been sleeping on the floor for the past three nights with our 3-month-old. Hotels get expensive after a couple days.

Horrible experience Horrible experience! Very stressful working with this company. Poor customer service. TLDR: Told me the quoted price was the highest I'd pay to move the items on my list, and then when they ran out of space on the truck, they were going to charge me more to move the items on my list. We ended up paying other movers because I wasn't going to give them a cent more. Long version: I hired Transit for a local move that occurred on 7/28/23. I worked with a "moving specialist" (Joan) who was responsible for the itemized list and expected space those items would take. He and I reviewed the list multiple times, and I also reviewed the itemized list with another person from the company a couple of days before the move. Joan told me that the quote was a flat rate, and that I would not be charged more on the day of my move; however, if we used less space, the rate would be adjusted down in my favor. The contract that I signed stated that "the rate is accurate for the amount of items and space listed in this quote." I clarified with Joan additionally over the phone in the days before the move that the quoted price was the highest price, and he confirmed that. Joan also told me that I would have a 4 man moving crew. On the day of the move, only 2 men showed up for our move (3131 sq ft house, 4 bedrooms) despite being told I would have 4 men to move. After they finally completely filled the truck, they told me that they were out of space, despite not moving multiple large items on my itemized list (including a futon, two bookcases, and a bowflex machine). At that time (after business hours because it took the 2 guys so long to load the truck by themselves), I was told I would be charged extra for another trip to retrieve the other items not moved. My "moving specialist" was gone for the day since it was after business hours, and the customer service person that I was able to get ahold of told me that my rate was not a flat rate. He told me that the rate was based on the amount of actual space taken, not a quote, and the itemized list did not matter - only the space taken - despite the email I had from Joan and the above-mentioned rate based on number of items AND space (not or). We decided not to pay them any more money for an additional trip so we had to hire other movers and use a Uhaul ourselves to move the other items.

I am a very grateful! I hired these movers to move my furniture and belongings from my flat into my mum’s garage as my stay has been extended for a few months due to unforeseen circumstances. The job was done flawlessly. Once at my mum’s house they helped to move things around and make space for my bits. My mum was so happy with how they handled everything and were so polite and helpful.