Transit Moving Systems

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2.75
Based on 16 Reviews

5

43.75%

4

0.00%

3

0.00%

2

0.00%

1

56.25%
About Transit Moving Systems

Transit Moving System Company has the single goal of making sure that our clients are completely satisfied with their move. After spending years developing a realistic moving pricing model. This means that we can provide a competitive pricing plan that other companies look to as a model. We have years of experience in making sure that our services can handle any situation that may arise, even those that are completely unexpected. This experience helps us to maintain an open line of communication to develop a relationship that is built on trust. We only offer our best, because that is all we do.

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Teagan Darius
GB

They were careful with our fragile… They were careful with our fragile items and boxes. They also made sure to move everything into the correct places in our new house. The disassembling and reassembling was great! Best moving team ever!

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Marc Campbell
GB

One of the worst business experiences… One of the worst business experiences of my life. They quoted a low price and signed a contract only to refuse to honor that price and demand $1000 more (nothing changed on my side). Communication was incredibly unprofessional. They say they are movers not brokers but my movers were with a different company. They handled my stuff carelessly and lots of it arrived damaged or broken. They also only sent 1 guy from the brokered company to unload our stuff --I ended up having to help them unload the truck. What am I paying for?

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Steven Diaz
GB

Transit matched the price. Transit movers are the best option out there. I had a lower estimate from other company that I wasn't totally comfortable with and they matched the prices. Loved doing business with you.

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Katherine Bastie
GB

Horrible experience Horrible experience! Very stressful working with this company. Poor customer service. TLDR: Told me the quoted price was the highest I'd pay to move the items on my list, and then when they ran out of space on the truck, they were going to charge me more to move the items on my list. We ended up paying other movers because I wasn't going to give them a cent more. Long version: I hired Transit for a local move that occurred on 7/28/23. I worked with a "moving specialist" (Joan) who was responsible for the itemized list and expected space those items would take. He and I reviewed the list multiple times, and I also reviewed the itemized list with another person from the company a couple of days before the move. Joan told me that the quote was a flat rate, and that I would not be charged more on the day of my move; however, if we used less space, the rate would be adjusted down in my favor. The contract that I signed stated that "the rate is accurate for the amount of items and space listed in this quote." I clarified with Joan additionally over the phone in the days before the move that the quoted price was the highest price, and he confirmed that. Joan also told me that I would have a 4 man moving crew. On the day of the move, only 2 men showed up for our move (3131 sq ft house, 4 bedrooms) despite being told I would have 4 men to move. After they finally completely filled the truck, they told me that they were out of space, despite not moving multiple large items on my itemized list (including a futon, two bookcases, and a bowflex machine). At that time (after business hours because it took the 2 guys so long to load the truck by themselves), I was told I would be charged extra for another trip to retrieve the other items not moved. My "moving specialist" was gone for the day since it was after business hours, and the customer service person that I was able to get ahold of told me that my rate was not a flat rate. He told me that the rate was based on the amount of actual space taken, not a quote, and the itemized list did not matter - only the space taken - despite the email I had from Joan and the above-mentioned rate based on number of items AND space (not or). We decided not to pay them any more money for an additional trip so we had to hire other movers and use a Uhaul ourselves to move the other items.

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Andrew Chandler
GB

Movers were the best! The service was exceptional. The movers called before their arrival. They were on time and efficiently prepared furniture and boxes for transport. At my destination they were careful to remove and place furniture and boxes in rooms as requested. I appreciate and commend the professionalism of the entire Moving team.

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