Transit Moving Systems

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2.75
Based on 16 Reviews

5

43.75%

4

0.00%

3

0.00%

2

0.00%

1

56.25%
About Transit Moving Systems

Transit Moving System Company has the single goal of making sure that our clients are completely satisfied with their move. After spending years developing a realistic moving pricing model. This means that we can provide a competitive pricing plan that other companies look to as a model. We have years of experience in making sure that our services can handle any situation that may arise, even those that are completely unexpected. This experience helps us to maintain an open line of communication to develop a relationship that is built on trust. We only offer our best, because that is all we do.

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Jimmy Prahdan
GB

Great experience!!!!! Being from another country is never easy, luckily for me transit was able to help me with my move they understood all my needs and made me feel like home.

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J.Couch
GB

Not Trustworthy Super nice salesman, but of course he's trying to get your business. They will say the right things to get your business. It's all a lie. They underestimated the quote by 1/3. Tried to get a hold of the salesman after writing a check so we can get our stuff delivered and cannot get a hold of him. Called customer service several times and it's a vicious cycle. They will tell you something different each time. I would avoid this company. Has not been a good experience and we've been sleeping on the floor for the past three nights with our 3-month-old. Hotels get expensive after a couple days.

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Teagan Darius
GB

They were careful with our fragile… They were careful with our fragile items and boxes. They also made sure to move everything into the correct places in our new house. The disassembling and reassembling was great! Best moving team ever!

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Caleb Lopez
GB

Great and easy move. This was the easiest move I've ever been in. The movers and the attention were great. This was not my cheapest choice, but it was the best one.

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Katherine Bastie
GB

Horrible experience Horrible experience! Very stressful working with this company. Poor customer service. TLDR: Told me the quoted price was the highest I'd pay to move the items on my list, and then when they ran out of space on the truck, they were going to charge me more to move the items on my list. We ended up paying other movers because I wasn't going to give them a cent more. Long version: I hired Transit for a local move that occurred on 7/28/23. I worked with a "moving specialist" (Joan) who was responsible for the itemized list and expected space those items would take. He and I reviewed the list multiple times, and I also reviewed the itemized list with another person from the company a couple of days before the move. Joan told me that the quote was a flat rate, and that I would not be charged more on the day of my move; however, if we used less space, the rate would be adjusted down in my favor. The contract that I signed stated that "the rate is accurate for the amount of items and space listed in this quote." I clarified with Joan additionally over the phone in the days before the move that the quoted price was the highest price, and he confirmed that. Joan also told me that I would have a 4 man moving crew. On the day of the move, only 2 men showed up for our move (3131 sq ft house, 4 bedrooms) despite being told I would have 4 men to move. After they finally completely filled the truck, they told me that they were out of space, despite not moving multiple large items on my itemized list (including a futon, two bookcases, and a bowflex machine). At that time (after business hours because it took the 2 guys so long to load the truck by themselves), I was told I would be charged extra for another trip to retrieve the other items not moved. My "moving specialist" was gone for the day since it was after business hours, and the customer service person that I was able to get ahold of told me that my rate was not a flat rate. He told me that the rate was based on the amount of actual space taken, not a quote, and the itemized list did not matter - only the space taken - despite the email I had from Joan and the above-mentioned rate based on number of items AND space (not or). We decided not to pay them any more money for an additional trip so we had to hire other movers and use a Uhaul ourselves to move the other items.

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