Thousands of dollars gone but the real damage cannot be quantified. Trully horrible experience. This is a foul unethical company that exploits their customers at every opportunity. After moving my stuff in and leaving the area, my rent increased incrementally until I was paying 3x what I had initially agreed to. I eventually had to drive back across the country to clear out the unit because the cost was so insanely high for a very tiny unit. When I arrived, I found my lock had been changed, items were missing, there was rat poop all over the place, AND my vintage clothes collection was completely infested with moths.... an issue I am still dealing with months later... They also go to great effort to try to hide reviews and make it very difficult to file a claim.... So the additional thousands of dollars I spent on full coverage insurance was just more money unnessisarilly spent. Thousands of dollars gone but the real damage cannot be quantified.

Absolutely horrible company Absolutely horrible company. Management is non existent, facility had people living in the units. They rented a unit I was renting to someone else and items we destroyed and stolen. Insurance company they use is horrible. I would never rent from them again.

Storage made simple I reserved my unit online & the process was quite easy. My unit was ready for me right away, with complete access. Moving in, I had a few questions, called & had a great experience with customer support. I highly recommend 10 Federal Self Storage & the use of their fully automated system is genius!

Prices keep increasing Prices keep increasing, no added value. Security is bad. My unit was broken into last year April 3, 2023. I lost a lot of valuable belongings. Still haven't received compensation for that. As I sought to get answers from a manager I waited to pay my bill this month (really out of frustration) b/c the price is going up again next month. Tried to pay split payment because I accrue a late fee. They wouldn't accept it (well Kayla wouldn't). Uhm yeah I'm just over this company. They hold the tenets to a high standard but they are very slack with correspondence.

Quick and Easy Access Crystal and other agents were most helpful when initially using the storage facility. The code originally given me would not open the gate and then I had similar problems with the lock on the unit. Your agents were instrumental in talking me through it all to enable quick and easy access. Thank y'all!