Kayla L.
GBOur experience was really great Our experience was really great, the quote was spot on. What we had was packed properly & delivered safely. Easygoing crew that made the experience safe and worthwhile. Would definitely recommend to a friend.
Dallas
GBThe absolute WORST service I have ever… The absolute WORST service I have ever experienced in my life. They will give you a price and then continue to increase it. They will promise 7-21 days and then tell you the 7-21 days doesn’t start until your first available date to receive your things. They had my belongings sitting in a parking lot for 4 weeks before the driver even started driving to me. Then told me it would be an extra $1k to transfer my belongings to another truck. None of the customer service staff will return your calls. I would NEVER recommend this company even to my worst enemy.
customer
GBRyan on April 25 Ryan on April 25, 2022 gave me a reasonable moving quote from Jacksonville, FL to Illinois. All advanced payment made and confirmed with a moving date of May 11, 2022. On, May 6, 2022 Nick called to increase the amount to another $437.25 stating he didn't want me to pay more on the day of moving that could increase thousands of dollars more. He used scared unprofessional tactics that lead me to believe I should pay so to not pay thousands of dollars more once the movers arrived. Everything would have been fine if Nick hadn't called to bully me with an increase. Finally, only one man came to unload my property up to Illinois, had more than 10 boxes (marked fragile) bashed in, all my garment boxes flipped upside down and sideways in his truck, and three rubbermaid containters broken. I usually promote good and excellent reviews; but, after pondering the experience I had with USA Moving Solutions I can not. Ryan is the only nice thing to say about USA Moving Solutions.
Childof Yaweh
GBThey are not movers they are BROKERS They are not movers they are BROKERS. Class action lawsuit and in contact with attorney general as we speak. Please email me if any are interested in exposing this company. We still have not received our refund that is owed for a move they no showed.
Stefanie Burgess
GBExcellent service Moving is already stressful and overwhelming, if your looking for a company to take the load off, one that excels at customer service and satisfaction, look no more! It’s nice having a whole team behind you to do everything! Highly recommend.