They made the move seamless! They made the move seamless!! Worth every penny!! I highly recommend and the One Step Lines LLC Team!!

Terrible service Terrible service, and they will hang up on you if you don't just access the terrible service they deliver. I was told, multiple times, that I should expect a 5-10 day wait between pickup and delivery. Customer Service argued, told me this didn't happen, then hung up on me when I expressed my displeasure and told them I'd be sharing my frustrations with others, and tell them to avoid this company. Mind you, it took me a week to get ahold of anyone that could even pretend to help. They are awful.

Original estimate $2600 - Final bill $3900! Original estimate $2600. Final bill $3900. Moved only 52 extra cubic feet for $1300!!!! Great promises, but matched with significant under-performance and overcharge. I would NOT recommend this outfit.

Don’t trust this company pls Our family was relocating in Florida from Michigan due to work. I searched up online for moving companies and one company came and looked at all the things in my house and the other I just spoke on the phone which was a lady names Joann Wistoski from City Moving Group LLC. She was super pushy and I was still looking around so didn’t really respond to her after multiple emails and calls. Our date to move came closer and she happens to call me and she tells me I work now for One Souce Van Lines. I thought that was add but whatever. Super pushy again with everything they were only 1000 dollars cheaper than the other company that came and looked at the entire house. We were quoted 5900 dollars from One Source. We were ok with paying that. The day we made the contract Joann wouldn’t let me finish reading the contract and pushing me just to sign. She couldn't get off the phone. Monday I get a call saying that we need to go thru everything again what we are taking and they jacked the price up to 12000 dollars now which we were not going to pay. After some very unprofessional phone calls with Joann spoke to customer service and basically came down to you need to leave stuff behind if you don’t want to pay 12k. The day the company came it was a different company from Chicago that had basically nothing to do with One source. Had a big Budget truck rented and they were moving our things. We got charged 150 for and elliptical extra bc that was a risky item if they have to put items on top they might fall so insurance wise they had to charge me for it. Same thing with our workout bike. So there is an extra 300 dollars and plus another 150 for materials they used which was some plastic and duck tape. Ok paid the extras. Our stuff moved really fast to Florida. When our stuff got in Florida, our tv, dining table and coffee table all were damaged. I have tried to contact One source thru their number it doesn’t work anymore. I have tried to contact Joann that number also doesn’t work anymore. I have emailed her she doesn’t respond. I have emailed the company on the email that they have on their website no respond. This company is an absolute scam and my husband and I are looking to take legal action. On their website it clearly states if you have damaged items please give us a call and we will file an insurance claim. Nobody’s phone number is working since I’ve moved.

DO NOT TRUST THIS COMPANY!!! THEY WILL LIE AND SCAM YOU!!!! If I could give less than 1 star I would. I moved 1/25 from California to Kansas and was set with a better well know company when I received a call from Brendan C at One Source Van Lines. He told me he could beat the price given by the other company due to a cancellation headed there anyway. We also discussed my amount of things to move and he encouraged I bring more due to it being a small move. I also spoke about needing my things by 1/25 if possible. He said that was no issue. He said his team would be handling the pick up and that they were not a broker. ALL OF THIS WAS A LIE!!! When the movers came to pick up my stuff it was a different company. They stated the price would be 2x the original price because of the stuff I had. When I had been very clear about all my things. After picking up our stuff I tried talking to one source. I could not speak to Brendan again. Holly explained it was more because I had an extra box spring than they thought. When I asked for their US Dot number suddenly she couldn't answer anymore. I later found out my stuff would not arrive until 2 weeks after the date we had spoke about. They didn't even ship my things until the 25th. I am not one to leave reviews but, this was by far the worst experience I have ever had with a company. They lie and steal from their vulnerable customers who are already dealing with the stress of moving. I wish their were more reviews for this company to know to stay away and that is why I am leaving this. DO NOT TRUST THIS COMPANY!!! THEY WILL LIE AND SCAM YOU!!!!