Mohammed Kredan
GBChoose ANYONE but OneSource OneSource Van Lines was a complete letdown, and took advantage of us financially. We hired OneSource for a cross-country move, and ultimately decided to cancel the move well within the 72 hour timeframe that they included in the contract. But the company completely twisted their own rules, claiming that multiple phone calls and check-ins on our cancellation were insufficient. They kept nearly our entire deposit, and offered us $200 of our $1000 initial payment. This was for a move nearly 6 months away, that was canceled within the first 3 days. Still, they insist that they should keep $800, for zero work - they certainly didn't move a single belonging! I simply cannot stress enough that there are far more trustworthy, honest partners out there. Good luck, and stay vigilant.
Greg Taylor
GBPrice changes 2 days before move 1.5 months before the move they did a visual inspection and gave me a quote. 2 days before the move, after I had boxed up my house, they changed the price from $6k to $10k, and asked for another $2k deposit. The day of the move I came to my senses and cancelled after they arrived. All I want is the second $2k payment back but they won't return any calls.
Thomas Howard
GBGreat Great, hard-working men! How they expertly handled my long-distance move continues to blow me away! I highly recommend these competent lads to anyone looking to move!
April Heasley
GBSTOLE MY DEPOSIT!! STOLE MY DEPOSIT!!! DO NOT BOOK!!!! Customer service will fraud you into holding a move and won't refund your deposit! DO NOT USE THESE SCAMMERS!
Rabbit Rigg
GBWe have been lied to from the getgo We have been lied to from the getgo. They said it would be 3k for the move. They said the movers would call us 1 hour before they showed up. Movers called us 20 minutes before showing up. They told us it would be 6k to move. We were told 3-5 business days we should expect our things. Called at 5 business days, got told 5-14. Called at 14, got told that we would get a partial refund. Got told that our shipment was loaded and headed our way, then got told the loaders lied and they were not coming until the next week. A month without our things we got told the movers had loaded and would call us 24-48 hrs before they arrived. They called us three hours before their ‘expected’ arrival. Told us 6, showed up at 10 pm. They are throwing are things. Won’t take stuff upstairs. Found out we don’t get a partial refund because it’s 21 business days, and we had been lied to the three times we had communicated before. We were told the movers would be the same who picked up and delivered. They were not.