Infantry Van Lines LLC

3427 29TH ST E, 34208, BRADENTON, United States
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1.57
Based on 14 Reviews

5

14.29%

4

0.00%

3

0.00%

2

0.00%

1

85.71%
About Infantry Van Lines LLC

Infantry Van Lines is a VETERAN OWNED mover that is widely considered the best moving company in Florida. We offer moving services to individuals, families, and businesses. We also offer the best moving experience and services to every person we move. Your happiness is what keeps us going. With that in mind, we have a team of specialists that are obsessed with giving you the best moving experience possible. Let the veterans handle the job! -The Infantry Team

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John Kramer
GB

Don’t Use Don’t Use! They are liars and crooks. My quote doubled the day of the move once my furniture was loaded. It didn’t arrive on time and when it did 1/2 our stuff was missing! Boxes cut open, boxes gone through. The company used sub contractors which they said they didn’t use and on delivery demanded an extra 1500.00. This company straight up lies! Steals and will do nothing for you to retrieve your missing items! They are terrible! Todd was my sales rep! He’s a liar! Don’t use them!

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janice rodrigues
GB

Still waiting for delivery was suppose… Still waiting for delivery was suppose to be here today Called and no one has any information. If we would have know it could be a variation on the delivery date that we were promised by Tom we would have packed differently. I went with this company because they were x military. I thought they would be honest and forthright???

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Kelsey Griggs
GB

Do NOT use this company My parents hired this company for a cross-country move. DO NOT use this company. After charging them almost double the agreed-upon amount, most of their items were destroyed. Snacks were eaten, propane tanks were stolen, and 100-year-old family heirlooms were shattered. I would never want this to happen to anyone else. I know there are a lot of positive reviews, but they all seem a little suspicious after seeing reviews that are very similar to what happened to my parents. Also, their website is not up-to-date, the email to file claims is not in service, the phone number to call for claims is not in service, and the general grammar of the website is atrocious.

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Laurel Adams
GB

MOVE FROM HELL - IF YOU VALUE YOUR POSSESSIONS - FIND ANOTHER MOVING COMPANY I call only speak about my experiences with Infantry Moving Van Lines. If you are thinking of using this company, please do your self a favor, save yourself some heartache and read my entire review. My husband and I have moved several times and never had any major issues. What attracted us to Infantry Van Lines or Infantry Moving Van Lines ( they have the same address ) was the fact they were operated by ex military people. Since our immediate family has over 100 years in the military...I wanted to support this company. I was told they did not hire subcontractors. This was the first thing they told me that was not true. I was quoted a price, sent pics to my agent of the furniture that was to be moved, price was revised slightly upward when I told agent I was adding some items. I want to emphasis that no one ever came to my home to look at anything. Anyway on moving day, the supervisor of the moving crew said "oh no" we cannot do the move for this price. For one thing he said pics were deceptive about the size of my furniture. My response to that is " Why ask for them - if they are deceptive?" Price ended up being almost 3 times the original quote. I did add some items but definitely not 3 times what was on the original quote. One person on the packing crew said I had been "low-balled" and I think this is true. They get you committed to a low ball rate, have everything ready to go on moving day and then hit you with a huge bill.( The driver actually changed the quote on the spot several times) Because of haggling over the rate our move was pushed back a day - we had to stay in a hotel) At this point we did not have verymany options. My husband had to be in Montgomery AL in 2 days to begin kidney cancer treatment. I must give kudos to the packing crew - but not their supervisor. The crew handled our possessions wonderfully. But, this crew was not the crew that unloaded our possessions at our new home - even though I asked for them to be the ones because they took everything apart and would know how to reassemble. The delivery driver hired local young people - some with no experience and (2) of the young ladies were either girlfriends or wives of the (2) young men. One of the young ladies was pregnant. They immediately started asking me about their tips. It was obvious the driver was in a hurry to unload. He was constantly telling the people unloading to hurry up. My antique dining table was broken (the driver actually walked on it and when I brought to his attention that he was walking on the glass table top he ignored me). The grandmother clock, that I paid extra for them to pack, has a broken leg and a big nick. I currently have a dining room chair leaning against it to hold it up. My master bedroom set has many scratches and dings. My dining room Tommy Bahama bakers rack had the leg broken off. The driver called himself fixing it but the whole thing wobbled. He said it was still ok to use just don't put anything heavy on it. These are only a few things that were damaged. Pictures of all of it were sent to management. Now to the fight that occurred between the delivery driver and his unloading team. It was over their pay. They actually stood by my front door, in full view of my new neighbors, yelling and screaming. I wondered which neighbor was actually going to call the police. It went on for quite some time. Needless to say, nothing was actually reassembled on this night. The driver came back the next day with a friend to reassemble our sleep number bed. ( We had to stay at a hotel because we had nothing setup for us on the day of delivery). As for everything else that needed to be reassembled, the vast majority was done by family and their friends. After much thought I can truly say and believe wholeheartedly that this was "THE MOVE FROM HELL".

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Eric Bishop
GB

DO NOT USE you will be taken advantage of and have items stolen or broke DO NOT USE. Used them for a move from Florida to SC last sept multiple items broken , missing, and destroyed. Costumer service was rude and unprofessional. Heard nothing but complaints from the driver down to the crew about boxes being too heavy or taking to much time. They continuously refused to give any copies of paperwork and receipts for payments and charged 3xs more then the quoted cost plus drivers refused to load with out being paid a cash deposit

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