Excellent My recent experience with Infantry Van Lines was nothing short of excellent, largely due to Jack and his dedicated crew. From the get-go, they demonstrated professionalism and a commitment to customer service that made the daunting task of moving feel manageable and stress-free. They handled every item with care, ensuring that my belongings arrived at the destination in perfect condition. Not a single piece was damaged or misplaced, which is a testament to their meticulous approach to loading and unloading. Their efficiency and effectiveness in coordinating the logistics of the move were impressive, and communication was clear and proactive throughout the process. Working with Infantry Van Lines was a pleasure, and I highly recommend Jack and his team to anyone looking for a reliable moving service that delivers peace of mind along with your possessions

Words cannot express my… Words cannot express my dissatisfaction; on the scheduled move date, they never made it in their allotted 3 hour time frame.. in fact that did not make it at all that day. They rescheduled for the next day, and the same thing happened. They never made it. This consumed An entire weekend. They rescheduled for Wednesday the following week promising great service and communication. They came this time and the guys were very nice. However, they hit a tree leaving my neighborhood and the truck had to be towed with all of my possessions in it. My son saw it happen or I dont believe I would have even known. I felt badly for them and made sure the guys were ok. However, that’s where any good rapport ends. That was two weeks ago. My son and I spent Christmas in North Carolina in freezing weather with no furniture, and no scheduled delivery date. I have left several messages with no response. I spoke with Allen and Robert, apparently two of the managers, who state I will hear back from them and never do. My Son has been sick with Covid and sleeping on an air mattress on the floor. This is unacceptable and the worst of it all is their refusal to talk to me and let me know when to expect our belongings.

Do NOT use this company My parents hired this company for a cross-country move. DO NOT use this company. After charging them almost double the agreed-upon amount, most of their items were destroyed. Snacks were eaten, propane tanks were stolen, and 100-year-old family heirlooms were shattered. I would never want this to happen to anyone else. I know there are a lot of positive reviews, but they all seem a little suspicious after seeing reviews that are very similar to what happened to my parents. Also, their website is not up-to-date, the email to file claims is not in service, the phone number to call for claims is not in service, and the general grammar of the website is atrocious.

This company is by far the worst moving… This company is by far the worst moving there ever is ! Broke things, left trush, stains etc. I do not recommend this company! Do not trust them they are scammers!