Micah Cox
GBWe contracted with US Standard Van… We contracted with US Standard Van Lines to move our 2 bedroom home from New York to Atlanta. Quote was sent out quickly, but when the movers arrived onsite the quote came in at 3 times higher price. The move took 3 weeks to deliver and left us with no furniture to live with. Upon arrival, our couches, desk, TV stand, and mountain bikes were all damaged and unusable. The movers also lost a vacuum, family pictures, and other items. We also found the movers packed our boxes only half full causing us increased costs in packaging and shipment costs. When we reached out to US Standard Van Lines they refused to help. Then they threatened to block our number when we were trying to resolve the damage and overcharges. Then they blocked our number. The moving insurance offered us $90 on over $8,000 in documented damage. This service represents the worst of the industry and is backed by scam insurance. Avoid at all cost.
BM
GBI signed a contract and gave deposit… I signed a contract and gave deposit money for my move. Had a 2 day window for Thurs and Fri. Was told I would be getting a call between 4:and 6:pm to say when the movers would be coming. I never received a call, am unable to reach anyone by phone. I called the “emergency” #, no one answered and the message was there is no mailbox set up for this number. I had sent a couple emails in the week before my move and not one was answered. Think twice about using this company for your move.
Zula Murphy
GBFriendly and eager to help. The two movers, Mike and Jason, seemed friendly and eager to help. They were friendly and professional as soon as they arrived. In addition, they moved everything so quickly! I would hire them again! On the business side, they were very clear about what everything cost, and nothing was a surprise or seemed sketchy at all.
nsj
GBThis is worst service I ever got for my… This is worst service I ever got for my move I called company for 3 straigt weeks to find out my estimate time arrival for my stuffs but never got clear answer yet still waiting my stuffs for 4th week