We contracted with US Standard Van… We contracted with US Standard Van Lines to move our 2 bedroom home from New York to Atlanta. Quote was sent out quickly, but when the movers arrived onsite the quote came in at 3 times higher price. The move took 3 weeks to deliver and left us with no furniture to live with. Upon arrival, our couches, desk, TV stand, and mountain bikes were all damaged and unusable. The movers also lost a vacuum, family pictures, and other items. We also found the movers packed our boxes only half full causing us increased costs in packaging and shipment costs. When we reached out to US Standard Van Lines they refused to help. Then they threatened to block our number when we were trying to resolve the damage and overcharges. Then they blocked our number. The moving insurance offered us $90 on over $8,000 in documented damage. This service represents the worst of the industry and is backed by scam insurance. Avoid at all cost.

I signed a contract and gave deposit… I signed a contract and gave deposit money for my move. Had a 2 day window for Thurs and Fri. Was told I would be getting a call between 4:and 6:pm to say when the movers would be coming. I never received a call, am unable to reach anyone by phone. I called the “emergency” #, no one answered and the message was there is no mailbox set up for this number. I had sent a couple emails in the week before my move and not one was answered. Think twice about using this company for your move.

Worst experience ever Worst experience ever, they had me on schedule, but never showed up, they said they were sorry, we re-schedule but again, they never showed up, so I cancel the "service" and they said I was getting my money back in 7 to 10 days, 6 week already, I haven't get my money, they don't answer my calls, when they do, they transfer my call to another department but no one answer the call, I left at least 10 voice mails, no one returns my phone call, this lady Donna Rizzo right after they got the deposit, she never answer the phone again, WORST SEVICE EVER, DONT WASTE YOU TIME. I WANT MY MONEY BACK.

Friendly and eager to help. The two movers, Mike and Jason, seemed friendly and eager to help. They were friendly and professional as soon as they arrived. In addition, they moved everything so quickly! I would hire them again! On the business side, they were very clear about what everything cost, and nothing was a surprise or seemed sketchy at all.