Usstandardvanlines

1836 NW 66th Terrace, 33063, Margate, United States
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1.93
Based on 14 Reviews

5

21.43%

4

0.00%

3

0.00%

2

7.14%

1

71.43%
About Usstandardvanlines

We are US Standard Van Lines. We are constantly on the move, and we are all set to assist you get where your moving adventures are accepting you. It is irrelevant whether you are moving your house or company, if you are staying moving or local long distance — we are always down for the job at hand. Contact us now to learn more about how we are changing the picture of the moving business one go in the time.

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BM
GB

I signed a contract and gave deposit… I signed a contract and gave deposit money for my move. Had a 2 day window for Thurs and Fri. Was told I would be getting a call between 4:and 6:pm to say when the movers would be coming. I never received a call, am unable to reach anyone by phone. I called the “emergency” #, no one answered and the message was there is no mailbox set up for this number. I had sent a couple emails in the week before my move and not one was answered. Think twice about using this company for your move.

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Richard Saporito
GB

If I could give it a zero I would If I could give it a zero I would. First attempted move was canceled because they said the truck of the mover broke down. Had no one to pick up my daughters goods as she was moving out of town. I put a deposit down on the move 3 months ago and they said they would refund in 7 to 10 days. I have received nothing yet despite several calls and messages. The sales guy at the company James Conway found me a different mover and promised me that my daughters goods would be delivered out of state in 5-7 days. That never happened and she ended up sleeping on a floor and had to go out and buy her duplicate stuff including bedding so she would not have to do this. I spent significant money going out to receive her goods as promised only to find out the day of the supposed pickup the movers were not coming. I had my daughter wait 3 days at my house with her 7 year old daughter and when they finally showed up it was midnight and they charged me 28% more than the binding estimate. The reason the mover gave was we had too much stuff. This was another lie as the Quality Control guy at the broker did my inventory check and said I had enough room to double load if I wanted. Fortunately I said no. They have a few good people in customer service I did speak to Mia and Sandra who tried to help me. Otherwise they are not to be trusted. My daughters things eventually showed up and they never disclosed up front that her stuff was going in storage. I did not authorize storage. Stay away from this company..... I plan to escalate my complaint because I still do not have my deposit back on the failed move and they overcharged me. Management shows no interest in wanting to resolve issues. Happy to hear anyone else who has a story to share and maybe we want to band together vs this type of company. By the way mover was non responsive to calls as well. They are Inch Perfect Logistics out of New Jersey... w

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Clark Marquardt
GB

Excellent service! Excellent service - waited and contacted to avoid hiccups and went above and beyond. Punctual, reliable, and completed the job quickly and without fuss. Very pleased

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Daniel Crouch
GB

A Scam. Beware!!! I entered into contract on 8/11/21 for a move. My moving plans changed and I notified the company in writing within 72 hours per the contract. It is two months later and I still have not received my deposit refund. I have talked to seven different people who all lied and said my refund was issued. They do not return emails or phone calls and are very rude. This company is a Scam.

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