Usstandardvanlines

1836 NW 66th Terrace, 33063, Margate, United States
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1.93
Based on 14 Reviews

5

21.43%

4

0.00%

3

0.00%

2

7.14%

1

71.43%
About Usstandardvanlines

We are US Standard Van Lines. We are constantly on the move, and we are all set to assist you get where your moving adventures are accepting you. It is irrelevant whether you are moving your house or company, if you are staying moving or local long distance — we are always down for the job at hand. Contact us now to learn more about how we are changing the picture of the moving business one go in the time.

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Marquis Weissnat
GB

Amazing mover! Us standard van lines were outstanding from start to finish. They were prompt and efficient with all responses on two continents. Every person along the chain was able to give advice, and nothing was too big a problem. In addition, we were operating within a very tight time frame. Highly recommended.

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Patti Earehart
GB

I contacted US Standard and set the… I contacted US Standard and set the date for our move. They didn’t show on the designated date and I thought I had been scammed. They had over $2000 of my down payment and I thought I had been taken! I tried calling them and left messages. No one returned my frantic calls! I was distraught and scrambled to make arrangements with another moving company that wanted $10,000 more then US Standard. So then I decided to rent a Uhaul and move our belongings to a storage unit and have it all moved at a later time because Summer is the busiest time to schedule a move. I was prepared to kiss the $2000 goodbye and learn a lesson. Two days later I get a call from a guy (who can barely speak English) who’s headed to my house “I’ll be there in about 45 minutes”. I asked who he was…”I was hired by US Standard to move your belongings”. He shows up in a Budget truck with another gentleman (doesn’t speak English) with all the paperwork. I was actually relieved to have movers there so I’m a happy camper! When I woke up that morning (on my blow up mattress and all my packed boxes piled around me) I thought I was going to be moving all my belongings into a storage unit (that I had rented on Saturday when these guys didn’t show). I ran to the Post Office to get the required money orders and didn’t argue the extra $488 (for all the packing materials on top of the $1700 for a portion of the balance that would be due when my stuff was delivered to my new home in Florida. Those two men wrapped up my furniture great! Foam wrap, bubble wrap, cardboard wrapped and shrink wrap with layers and reams of tape! They were lightening quick and hard workers. And then another guy shows up with another Budget truck (because the one they arrived in 2 hours before was full of a different households stuff! And they begin loading it up. So I ask…”will you drive down to Florida in this truck”? He says “no”, this truck will go to Chicago and be unloaded into warehouse”. I was confused… So come to find out…which was NEVER explained to me I swear…, my stuff now LOADED on the Budget truck, is driven to a warehouse in Chicago and UNLOADED to wait for more Budget trucks of peoples household goods (that will be going to approximately the same destination as my stuff). Then it will be LOADED up AGAIN onto a bigger truck and driven to another warehouse in the destination state to be UNLOADED so it can then be LOADED onto a smaller truck to deliver to my house to be UNLOADED! The fine print (that I was Deliriously happy to scratch my signature next to)…said I wouldn’t be seeing my stuff for at least 15 to 21 days. I’ve related this story to neighbors and friends and they ALL had horror stories about their moves “with professional companies”. They were all afraid to say anything knowing there wasn’t anything they could do except hope my move would proceed without incident. I’m 67 years old so the “short hair” they have you by is gray. I had no choices left. Other then never doing this again I hope this can be taken as a warning! If you have to hire professionals to move you…be prepared. If they say they will be there on Saturday…they are lying. If they say it will take about 3 days for delivery…they are lying. If they say they haul all the packing material away…they are lying! The stress of it could all be avoided if they were just up front about the details. I could have taken a nice leisure vacation had they just given me the facts. I might add…the 3 man team that showed up with our stuff…sweet guys! Only one spoke English. The other two just nodded and smiled. In the end I’m missing 2 garment boxes with keepsakes that I’m hoping will be found and returned. All the loading and unloading took its toll on our belongings! Items broken and boxes crushed. The moving business needs to revamp their way of doing things. Just tell the truth. We can take it.

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Zula Murphy
GB

Friendly and eager to help. The two movers, Mike and Jason, seemed friendly and eager to help. They were friendly and professional as soon as they arrived. In addition, they moved everything so quickly! I would hire them again! On the business side, they were very clear about what everything cost, and nothing was a surprise or seemed sketchy at all.

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abraham yepez
GB

Worst experience ever Worst experience ever, they had me on schedule, but never showed up, they said they were sorry, we re-schedule but again, they never showed up, so I cancel the "service" and they said I was getting my money back in 7 to 10 days, 6 week already, I haven't get my money, they don't answer my calls, when they do, they transfer my call to another department but no one answer the call, I left at least 10 voice mails, no one returns my phone call, this lady Donna Rizzo right after they got the deposit, she never answer the phone again, WORST SEVICE EVER, DONT WASTE YOU TIME. I WANT MY MONEY BACK.

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