Paul rogers
GBJust want the community to be aware I’m typically very fair and very lenient when it comes to giving bad reviews because I understand how damaging they can be. However, this 1 star is justified as it took these guys 12.5 hours at $175 per hour (over priced, going rate is $125 for 3 guys) for less furniture than it took the last guys 5 hours to do. 5 beds, 3 dressers, 4 night stands, coffee table, 4 end tables, mini fridge and 22 boxes. Took them 12.5 hours, $2,300 and on top of it their truck broke down. I had spent an hour going to get the parts and fixing the truck to get them mobile again. 12.5 hrs at a premium (and had damages) for less furniture than the other movers did in 5 hrs.
Norma Campos
GBOverall a really great experience Overall a really great experience. Ours was an interstate move, and we needed to move soon. Move Central came in , did a free in home and storage unit estimate, got back to us with a competitive price and very upfront “fine print”. We were impressed with their professionalism and timelines. They picked up everything on Saturday and had our stuff to our new place by Sunday morning (over 500 miles away). They worked quickly and efficiently. Everything arrived at my new house in perfect condition. Overall, we were completely impressed and wouldn’t hesitate to use them again.
Rachel Brown
GBDO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!! THEY WILL ROB YOU!!!! The representatives on the phone are so rude, cut you off, and talk over you while treating you like absolute crap. I am unfourtlatley having to start the process of suing this company. I spoke with Arnold on the phone who initially helped us book our unload only service. I explained to him how we are moving from out of state and we are looking for a company who could be a little flexible on our move in date as we were driving 18 hours. He promised me the world and that on the day of my move in, I could call and let them know our arrival time and they would accommodate. NO cancellation policy or other policies were spoken about at all on the phone, ON A RECORDED LINE so I have PROOF! Long story short I was lied to and taken advantage of. $250 has been taken from me and I will FIGHT BACK to get my money because I was LIED to and promised the world so he would get my card number and take my money. These guys are jerks and do not give a damn about anyone but their greedy selves. Do yourself a favor and hire a small company that actually cares and will render services as promised. PLEASE, listen to the 1000+ ONE star reviews they have on their yelp, google review and do NOT use them.
Mrinmoy
GBHighly unprofessional and unethical company Highly unprofessional company. I would advise readers of this review to not go to this company. They did my move on June-01 from Irvine to Eastvale. In that process, they damaged my appliances and charged my card against my consent. They are non-responsive to settle my damage claim a month after it was caused.
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.