Mover Mafia! DONT BOOK THEM! My experience with this company was truly one of the worst I've ever had. It deeply saddened me to encounter such a negative representation of humanity. I had made a reservation with them for a 3-bedroom, 2-bath move, hiring 3 movers, scheduled for July 1st. The initial quote was for 4 hours at a rate of $230 per hour. During the booking process, the representative mentioned that the move would likely take around 5 hours, so we made our plans accordingly. I paid a deposit of $250 before the scheduled move. The day before the move, the company called me to say they needed to reschedule the move to July 3rd due to a truck fire. I explained that this new date wouldn't work for me as my husband would be at work. So, I inquired about the return of my deposit. Immediately, the representative assured me that nothing would change, they would be here in the morning. Which was weird, your truck was on fire? This conversation raised some concerns and seemed like a red flag. On the day of the move, the movers arrived at 8:32 am per the text. However, didn't start working until 9:10 am. I walked to the truck and seen them smoking and playing music on my dime, which I later confirmed through the security cameras in my complex. I had to leave for an hour, and upon my return, my husband informed me that one of the movers had stopped working to play soccer with our son. These incidents left me feeling uneasy, and I decided to check inside the truck. Shockingly, I found one of the movers relaxing on his phone in my gaming chair. At that point, I had had enough and called the supervisor since we were already three hours into the move, and our front home hadn't been cleared at all. Following the call to the supervisor, one of the movers quit. To get things moving and complete the move, my husband, son and I joined in to assist. However, the office didn't contact me to discuss any updates or changes in the rates. This lack of communication further fueled my frustration. Exhausted and regretting my decision to hire this company. My husband and I managed to move everything to the front room by 1:30 pm and began dismantling our belongings. By 2:30 pm, we only had the refrigerator and stackable washer & dryer left to move. We didn’t leave to the second stop until 4:30 pm (2 hours to move 2 things) with my husband’s assistance. They finally gave me the adjusted rate of $160 per hour after calling multiple times. My bill had reached $990, in addition to the $250 deposit. They arrived at the new location, which was just 15 minutes away, at 6:00 pm (1 hour and a half lunch, which they charged me for). We paid the remaining balance of $990, but to our dismay, they handed me another invoice demanding an additional $1,788 for a mere 3 hours of work. They threatened to drive off with my belongings if I didn't pay on the spot. Feeling cornered and desperate to protect my possessions, I quickly ran up to the truck and sat on my things. Immediately, the dispatch instructed the driver to leave, even after I reluctantly paid the exorbitant total of $3,028 they driver found this funny. Since they saw I wasn’t going anywhere and the billed was paid. They had to take my things off the truck. This entire ordeal left me in tears, unable to comprehend how people could act so heartlessly and unethically. While they did unload our belongings from the truck, they carelessly left them in the parking lot, including the refrigerator. To add insult to injury, they damaged our furniture, including our dining room table and three dressers. Even my relatively new couch had to be cleaned due to their negligence. To make matters worse, I discovered an additional charge of $200 from them after the fact. These actions felt nothing short of deceitful. Thankfully, our family and friends came to our aid, preventing us from leaving our belongings outside. These individuals and the company they represent are truly vile, and I firmly believe that karma will catch up to them. I urge you to stay away from this nightmarish company. Their behavior resembled that of the mafia, and you definitely don't want such individuals in your home. Consider this a lesson learned. Wishing you all the best and may you be blessed!

DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!! THEY WILL ROB YOU!!!! The representatives on the phone are so rude, cut you off, and talk over you while treating you like absolute crap. I am unfourtlatley having to start the process of suing this company. I spoke with Arnold on the phone who initially helped us book our unload only service. I explained to him how we are moving from out of state and we are looking for a company who could be a little flexible on our move in date as we were driving 18 hours. He promised me the world and that on the day of my move in, I could call and let them know our arrival time and they would accommodate. NO cancellation policy or other policies were spoken about at all on the phone, ON A RECORDED LINE so I have PROOF! Long story short I was lied to and taken advantage of. $250 has been taken from me and I will FIGHT BACK to get my money because I was LIED to and promised the world so he would get my card number and take my money. These guys are jerks and do not give a damn about anyone but their greedy selves. Do yourself a favor and hire a small company that actually cares and will render services as promised. PLEASE, listen to the 1000+ ONE star reviews they have on their yelp, google review and do NOT use them.

Would never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.

Scammers & Thievest!!!! Run!!! Unethical scammers!!! This was a horrible experience. Do not use! Do a little research and look at the negative reviews, this tells the true story. They ruined my bedroom set by shattering the pillars, they did not come with tools to take apart the bedroom set despite my confirmation, nor were they smart enough to figure it out, they stole a brand new iPhone, and one of the guys had diarrhea and spent 20 minutes three separate times in the bathroom at $160 per hour. It took me 45 minutes to get to the Final Destination yet it took them 2 hours. They said traffic yet we left at the same time. They charged me time and a half and double time, the entire experience taking 11 hours to move a bedroom set and and a desk with small armoire and about 25 boxes. One guy stayed on the truck while the other one moved the furniture into the house so it was like I had one mover. I filed a claim while they were still moving my furniture. They never followed up and yet when my bank reaches out about the damage they declined to cover.

They are Thieves!!!!! They are Thieves!!!!! Quoted an “estimate “ then hold your things hostage until you pay a ridiculous amount of money. Cops won’t help you!! Beware of this company. Scammers!!!!