DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!! THEY WILL ROB YOU!!!! The representatives on the phone are so rude, cut you off, and talk over you while treating you like absolute crap. I am unfourtlatley having to start the process of suing this company. I spoke with Arnold on the phone who initially helped us book our unload only service. I explained to him how we are moving from out of state and we are looking for a company who could be a little flexible on our move in date as we were driving 18 hours. He promised me the world and that on the day of my move in, I could call and let them know our arrival time and they would accommodate. NO cancellation policy or other policies were spoken about at all on the phone, ON A RECORDED LINE so I have PROOF! Long story short I was lied to and taken advantage of. $250 has been taken from me and I will FIGHT BACK to get my money because I was LIED to and promised the world so he would get my card number and take my money. These guys are jerks and do not give a damn about anyone but their greedy selves. Do yourself a favor and hire a small company that actually cares and will render services as promised. PLEASE, listen to the 1000+ ONE star reviews they have on their yelp, google review and do NOT use them.

Buyer beware! Buyer beware! 1. They nickel and dime you for materials and drive time 2. You need to explain things multiple times to many different employees 3. Their Movers bully you to tip them a certain amount. 4. They look good on paper but reality is they are subpar. They must have a marketing team that floods positive reviews after a negative review because they do not deserve 5 stars. Run away!

Do not use this company. I received a quote for 1 truck & 2 movers to move my furniture from CA to TN. I agreed upon the price, put my deposit down and day of the move received a call from Anthony that it was going to be more money. They charged me for 4 hours of labor at the price of 2 movers instead of 1. I contacted the company and they were of no help. Do not use this company, they will charge your card and give you zero assistance. I had to submit a claim to the BBB and file a dispute with my credit card company.

AVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. Valuable furniture was stolen when I left to go get the movers a lunch, they damaged no less than five separate pieces of other furniture, including a new dining room table, a beautiful mirrored credenza (shattered the mirrored glass), a desk and dressers. Then they offer pennies on the dollar for reimbursement. They will quote you one price, force you to sign waivers and additional costs during the move process when they know they have you locked in, then run your credit card without your approval at drop-off. Oh, and they don't re-install the furniture that they break down, like bed frames, so you're stuck with that. Just a nightmare company.

Just want the community to be aware I’m typically very fair and very lenient when it comes to giving bad reviews because I understand how damaging they can be. However, this 1 star is justified as it took these guys 12.5 hours at $175 per hour (over priced, going rate is $125 for 3 guys) for less furniture than it took the last guys 5 hours to do. 5 beds, 3 dressers, 4 night stands, coffee table, 4 end tables, mini fridge and 22 boxes. Took them 12.5 hours, $2,300 and on top of it their truck broke down. I had spent an hour going to get the parts and fixing the truck to get them mobile again. 12.5 hrs at a premium (and had damages) for less furniture than the other movers did in 5 hrs.