Megan Baker
GBWorst service EVER!! If I could give negative stars I would!! Worst experience ever!! We hired them to pack and move my 92 year old grandmother from one home to another. First they didn’t show up on the day they were suppose to, promised they would move her the next day. Showed up late the following day and didn’t bring enough packing supplies and didn’t want to work overtime so they only moved half her stuff. Than every time we call to speak with a manager “he is in a meeting”, meanwhile my grandmother is sleeping on a mattress on the floor!! They told us the job was completed and we would have to rebook them!! Do not use them, worst customer service ever!!!
Marco Ramos
GBAwful Awful, our quote got raised $1500 and got charged an extra 4 hours due to the movers taking their time and not being able to load the truck efficiently. Nonetheless I had to pay out of pocket for THEIR expenses, food, waters, etc. i don’t care about that but at least give the customers a heads up. Oh and they said that they would wrap all the TVs and monitors but surprise, once they were here it was an extra charge.
Irvine
GBScammers & Thievest!!!! Run!!! Unethical scammers!!! This was a horrible experience. Do not use! Do a little research and look at the negative reviews, this tells the true story. They ruined my bedroom set by shattering the pillars, they did not come with tools to take apart the bedroom set despite my confirmation, nor were they smart enough to figure it out, they stole a brand new iPhone, and one of the guys had diarrhea and spent 20 minutes three separate times in the bathroom at $160 per hour. It took me 45 minutes to get to the Final Destination yet it took them 2 hours. They said traffic yet we left at the same time. They charged me time and a half and double time, the entire experience taking 11 hours to move a bedroom set and and a desk with small armoire and about 25 boxes. One guy stayed on the truck while the other one moved the furniture into the house so it was like I had one mover. I filed a claim while they were still moving my furniture. They never followed up and yet when my bank reaches out about the damage they declined to cover.
Jonathan Marker
GBAnother 5 star rating from another… Another 5 star rating from another satisfied customer! They moved us into our 3rd floor apartment from our storage unit in 97 plus degree weather last weekend. They were so fast and so careful with our stuff. This was our first time hiring help and the entire process was so easy. They are on top of the scheduling and we didn’t experience any difficulties. Overall- the most professional movers we have ever met, and we wish we had used them for our inter-city move as well!
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.