Norma Campos
GBOverall a really great experience Overall a really great experience. Ours was an interstate move, and we needed to move soon. Move Central came in , did a free in home and storage unit estimate, got back to us with a competitive price and very upfront “fine print”. We were impressed with their professionalism and timelines. They picked up everything on Saturday and had our stuff to our new place by Sunday morning (over 500 miles away). They worked quickly and efficiently. Everything arrived at my new house in perfect condition. Overall, we were completely impressed and wouldn’t hesitate to use them again.
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Paul rogers
GBJust want the community to be aware I’m typically very fair and very lenient when it comes to giving bad reviews because I understand how damaging they can be. However, this 1 star is justified as it took these guys 12.5 hours at $175 per hour (over priced, going rate is $125 for 3 guys) for less furniture than it took the last guys 5 hours to do. 5 beds, 3 dressers, 4 night stands, coffee table, 4 end tables, mini fridge and 22 boxes. Took them 12.5 hours, $2,300 and on top of it their truck broke down. I had spent an hour going to get the parts and fixing the truck to get them mobile again. 12.5 hrs at a premium (and had damages) for less furniture than the other movers did in 5 hrs.
Emily Stewart
AFDo not use this company. I received a quote for 1 truck & 2 movers to move my furniture from CA to TN. I agreed upon the price, put my deposit down and day of the move received a call from Anthony that it was going to be more money. They charged me for 4 hours of labor at the price of 2 movers instead of 1. I contacted the company and they were of no help. Do not use this company, they will charge your card and give you zero assistance. I had to submit a claim to the BBB and file a dispute with my credit card company.
Rebecca Costa
GBAVOID AT ALL COSTS AVOID AT ALL COSTS! This company is a scam! Fraudulent charges, broken, damaged, and missing property! All phone numbers they give are FAKE! You just get CJ or Sammy answering the phone, NOTHING EVER HAPPENS! NO ONE TALKS TO YOU ONCE THEY HAVE YOUR PROPERTY AND MONEY!