Rachel Brown
GBDO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!! THEY WILL ROB YOU!!!! The representatives on the phone are so rude, cut you off, and talk over you while treating you like absolute crap. I am unfourtlatley having to start the process of suing this company. I spoke with Arnold on the phone who initially helped us book our unload only service. I explained to him how we are moving from out of state and we are looking for a company who could be a little flexible on our move in date as we were driving 18 hours. He promised me the world and that on the day of my move in, I could call and let them know our arrival time and they would accommodate. NO cancellation policy or other policies were spoken about at all on the phone, ON A RECORDED LINE so I have PROOF! Long story short I was lied to and taken advantage of. $250 has been taken from me and I will FIGHT BACK to get my money because I was LIED to and promised the world so he would get my card number and take my money. These guys are jerks and do not give a damn about anyone but their greedy selves. Do yourself a favor and hire a small company that actually cares and will render services as promised. PLEASE, listen to the 1000+ ONE star reviews they have on their yelp, google review and do NOT use them.
Joyce Tur
GBThey are Thieves!!!!! They are Thieves!!!!! Quoted an “estimate “ then hold your things hostage until you pay a ridiculous amount of money. Cops won’t help you!! Beware of this company. Scammers!!!!
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Rebecca Costa
GBAVOID AT ALL COSTS AVOID AT ALL COSTS! This company is a scam! Fraudulent charges, broken, damaged, and missing property! All phone numbers they give are FAKE! You just get CJ or Sammy answering the phone, NOTHING EVER HAPPENS! NO ONE TALKS TO YOU ONCE THEY HAVE YOUR PROPERTY AND MONEY!
Korie Anderson
GBExcellent service We used this company for an out of state move this past week. We lived in a larger one bedroom and used four men to pack up the truck in San Diego and three men to drive the items and unload in our new apartment in Phoenix. The movers were amazing! From the initial communication on the quote to their immaculate wrapping of our furniture and helping us set up our new home, they exceeded expectations! They were fantastic! Couldn’t recommend them more.