Norma Campos
GBOverall a really great experience Overall a really great experience. Ours was an interstate move, and we needed to move soon. Move Central came in , did a free in home and storage unit estimate, got back to us with a competitive price and very upfront “fine print”. We were impressed with their professionalism and timelines. They picked up everything on Saturday and had our stuff to our new place by Sunday morning (over 500 miles away). They worked quickly and efficiently. Everything arrived at my new house in perfect condition. Overall, we were completely impressed and wouldn’t hesitate to use them again.
Irvine
GBScammers & Thievest!!!! Run!!! Unethical scammers!!! This was a horrible experience. Do not use! Do a little research and look at the negative reviews, this tells the true story. They ruined my bedroom set by shattering the pillars, they did not come with tools to take apart the bedroom set despite my confirmation, nor were they smart enough to figure it out, they stole a brand new iPhone, and one of the guys had diarrhea and spent 20 minutes three separate times in the bathroom at $160 per hour. It took me 45 minutes to get to the Final Destination yet it took them 2 hours. They said traffic yet we left at the same time. They charged me time and a half and double time, the entire experience taking 11 hours to move a bedroom set and and a desk with small armoire and about 25 boxes. One guy stayed on the truck while the other one moved the furniture into the house so it was like I had one mover. I filed a claim while they were still moving my furniture. They never followed up and yet when my bank reaches out about the damage they declined to cover.
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Peter Dye
GBAVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. Valuable furniture was stolen when I left to go get the movers a lunch, they damaged no less than five separate pieces of other furniture, including a new dining room table, a beautiful mirrored credenza (shattered the mirrored glass), a desk and dressers. Then they offer pennies on the dollar for reimbursement. They will quote you one price, force you to sign waivers and additional costs during the move process when they know they have you locked in, then run your credit card without your approval at drop-off. Oh, and they don't re-install the furniture that they break down, like bed frames, so you're stuck with that. Just a nightmare company.
Elaine Glissmeyer
GBBuyer beware! Buyer beware! 1. They nickel and dime you for materials and drive time 2. You need to explain things multiple times to many different employees 3. Their Movers bully you to tip them a certain amount. 4. They look good on paper but reality is they are subpar. They must have a marketing team that floods positive reviews after a negative review because they do not deserve 5 stars. Run away!