Paul rogers
GBJust want the community to be aware I’m typically very fair and very lenient when it comes to giving bad reviews because I understand how damaging they can be. However, this 1 star is justified as it took these guys 12.5 hours at $175 per hour (over priced, going rate is $125 for 3 guys) for less furniture than it took the last guys 5 hours to do. 5 beds, 3 dressers, 4 night stands, coffee table, 4 end tables, mini fridge and 22 boxes. Took them 12.5 hours, $2,300 and on top of it their truck broke down. I had spent an hour going to get the parts and fixing the truck to get them mobile again. 12.5 hrs at a premium (and had damages) for less furniture than the other movers did in 5 hrs.
Pamela Thomas
GBDavid,Mark and Ryan were great David, Mark and Ryan were great! They came recommended by a friend and they delivered. Very quick responding to my estimate request, rapid and friendly phone call confirmation of final details, arrived 10 minutes early, had my fairly small apartment out in under an hour, and accommodated all the issues. Couldn’t have asked for a better group of guys. So nice, so fast, so efficient. Instantly calmed me - took less than an hour to move out of my house. Truly amazing.
Megan Baker
GBWorst service EVER!! If I could give negative stars I would!! Worst experience ever!! We hired them to pack and move my 92 year old grandmother from one home to another. First they didn’t show up on the day they were suppose to, promised they would move her the next day. Showed up late the following day and didn’t bring enough packing supplies and didn’t want to work overtime so they only moved half her stuff. Than every time we call to speak with a manager “he is in a meeting”, meanwhile my grandmother is sleeping on a mattress on the floor!! They told us the job was completed and we would have to rebook them!! Do not use them, worst customer service ever!!!
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Korie Anderson
GBExcellent service We used this company for an out of state move this past week. We lived in a larger one bedroom and used four men to pack up the truck in San Diego and three men to drive the items and unload in our new apartment in Phoenix. The movers were amazing! From the initial communication on the quote to their immaculate wrapping of our furniture and helping us set up our new home, they exceeded expectations! They were fantastic! Couldn’t recommend them more.