Peter Dye
GBAVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. Valuable furniture was stolen when I left to go get the movers a lunch, they damaged no less than five separate pieces of other furniture, including a new dining room table, a beautiful mirrored credenza (shattered the mirrored glass), a desk and dressers. Then they offer pennies on the dollar for reimbursement. They will quote you one price, force you to sign waivers and additional costs during the move process when they know they have you locked in, then run your credit card without your approval at drop-off. Oh, and they don't re-install the furniture that they break down, like bed frames, so you're stuck with that. Just a nightmare company.
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Norma Campos
GBOverall a really great experience Overall a really great experience. Ours was an interstate move, and we needed to move soon. Move Central came in , did a free in home and storage unit estimate, got back to us with a competitive price and very upfront “fine print”. We were impressed with their professionalism and timelines. They picked up everything on Saturday and had our stuff to our new place by Sunday morning (over 500 miles away). They worked quickly and efficiently. Everything arrived at my new house in perfect condition. Overall, we were completely impressed and wouldn’t hesitate to use them again.
Paul rogers
GBJust want the community to be aware I’m typically very fair and very lenient when it comes to giving bad reviews because I understand how damaging they can be. However, this 1 star is justified as it took these guys 12.5 hours at $175 per hour (over priced, going rate is $125 for 3 guys) for less furniture than it took the last guys 5 hours to do. 5 beds, 3 dressers, 4 night stands, coffee table, 4 end tables, mini fridge and 22 boxes. Took them 12.5 hours, $2,300 and on top of it their truck broke down. I had spent an hour going to get the parts and fixing the truck to get them mobile again. 12.5 hrs at a premium (and had damages) for less furniture than the other movers did in 5 hrs.
Megan Baker
GBWorst service EVER!! If I could give negative stars I would!! Worst experience ever!! We hired them to pack and move my 92 year old grandmother from one home to another. First they didn’t show up on the day they were suppose to, promised they would move her the next day. Showed up late the following day and didn’t bring enough packing supplies and didn’t want to work overtime so they only moved half her stuff. Than every time we call to speak with a manager “he is in a meeting”, meanwhile my grandmother is sleeping on a mattress on the floor!! They told us the job was completed and we would have to rebook them!! Do not use them, worst customer service ever!!!