Boxbee

220 Water Street, 11201, San Francisco
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4.10
Based on 20 Reviews

5

60.00%

4

20.00%

3

0.00%

2

10.00%

1

10.00%
About Boxbee

History Established in 2012 in San Francisco. Boxbee won the biggest business competition in tech, LAUNCH, whose previous winners include Dropbox and Mint.com. We were recently chosen as one of 2013's best start ups by Business Insider. Boxbee Storage is also a Google Ventures company. Today we are located in both San Francisco and New York and store thousands of cherished items for people and businesses, allowing people to move or store their stuff in our boxes with efficiency and ease. Business Owner Kristoph Matthews founded Boxbee in 2012 to fill a huge need for smarter and alternative storage for urbanites. Growing up, Kristoph's family relocated 22 times to places like Europe, Asia, the Middle East and the US. Witnessing disappointing experiences with storage throughout his life -- Kristoph was compelled to find a more efficient, simple and secure way to store, retrieve, and move personal items. Prior to Boxbee, Kristoph has founded and worked at many early-stage startups, in addition to larger companies in tech.

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Brian
GB

Made a difficult move exceptionaly easy - I'd definitely recommend Getting signed up and ordering boxes was super easy. They were able to easily accommodate the Saturday pickup I needed due to work and the support team was responsive. I was moving but not taking furniture with me and Boxbee was a great choice to deal with the gap between the old and new apartments.

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David Stemmer
GB

Don't trust them with your stuff They really suck. Don't trust them with your stuff. My boxes arrived on time. I packed them. They picked them up. That's about all that went right. Their email system messed up and sent me packing instructions 2 weeks after my items were already picked up. I ended up with a bunch of serial numbers for my boxes but no pictures, so I couldn't figure out which was which. Customer service was really slow. After several weeks of back and forth, they agreed to send my boxes back to me so I could re-inventory them. When the boxes arrived, one was missing. I checked my account and there was 1 fewer box than I had sent them. I'm trying to get the situation resolved. No idea if they'll be able to track down the missing box. Fortunately it was something replaceable, but many of my items weren't - I had stuff from my wedding, plates from my grandmother, etc. What if they had lost those? They offer wardrobe boxes, but don't ship or store them correctly. When I opened the wardrobe box, half of the clothes were in a pile on the floor. They had definitely been turned sideways (the boxes are labeled with an "up" arrow).

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Alexa Lippman
GB

very customer friendly They were very customer friendly. It would be helpful if you can change delivery location from time to time. Otherwise, excellent service!

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Carl
GB

Store like a Boss! I love how in control I feel with boxbee. I can get whatever I need almost whenever I need it. Very useful service when you have a lot of things you need to get across town. Cheaper than renting a Van.

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Daniel Trostli
GB

Great company! Puts my closet in the cloud Boxbee is ultra responsive and even apologized when it was my fault for not meeting them on their first delivery attempt and which they promptly rescheduled. My closet was overflowing with random camping gear and ski clothes that I only needed once in a while and now I can easily get to them when I need them. Awesome service!

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