Last-minute cancellation They called me right at my delivery time and told me they wouldn't be able to make it because they didn't have enough drivers. Instead of trying to solve the problem, they suggested that we reschedule for next week. Moving is a time-sensitive event and something that can't be easily rescheduled. Customer support did not try to help solve the issue at all. Do yourself a favor and go with another company.

very easy, reliable, frictionless storage i hate moving, but i hate using a storage unit even more. I don't have a car, so if need to keep stuff stored when I am between homes, or when certain belongings don't fit in my apartment. Boxbee is the service I've always wanted. They pick up my stuff, store it, and bring individual boxes to my home whenever I need something from that box. Oh and I have pictures and detailed descriptions of what is inside each box on Boxbee.com, so I always know which box I need when I have stuff retrieved. This service is awesome. Highly recommended.

Awesome Super convenient storage for students like me who are moving out of the dorms. Boxbee picks and deliveries right to my dorm room. I love the option of referral codes because it gave me a chance to save a little on the storage fees. 10/10 would recommend to everyone who wants to skip the heavy lifting, paying for a space rather by how much you have, and skip the hassle of transporting your stuff to a far away storage facility.

Stung by the Boxbee My boxes were never scanned into the Boxbee system, so I had to pay someone else to move them for me. No service was rendered by this company, which made the experience useless and inconvenient. The end.

Don't trust them with your stuff They really suck. Don't trust them with your stuff. My boxes arrived on time. I packed them. They picked them up. That's about all that went right. Their email system messed up and sent me packing instructions 2 weeks after my items were already picked up. I ended up with a bunch of serial numbers for my boxes but no pictures, so I couldn't figure out which was which. Customer service was really slow. After several weeks of back and forth, they agreed to send my boxes back to me so I could re-inventory them. When the boxes arrived, one was missing. I checked my account and there was 1 fewer box than I had sent them. I'm trying to get the situation resolved. No idea if they'll be able to track down the missing box. Fortunately it was something replaceable, but many of my items weren't - I had stuff from my wedding, plates from my grandmother, etc. What if they had lost those? They offer wardrobe boxes, but don't ship or store them correctly. When I opened the wardrobe box, half of the clothes were in a pile on the floor. They had definitely been turned sideways (the boxes are labeled with an "up" arrow).