Absolute scam Absolute scam! This is not a legitimate moving company. They are brokers who take your money and send disreputable “movers” to your home. They showed up late at night after multiple confusing calls and texts probably hoping I would be too exhausted to deal with any more aggravation. I went through complete inventory over the phone a week before they came and they proceeded to say I had three times the amount when they showed up and tried to charge me even more. I have since had multiple real movers confirm I had the inventory I said I had. They are complete con artists. Do not give a dollar to these people. Do your research and pay the extra money for reputable movers.

Stay Away! They are a Scam!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was in contact with Royal Palm and specifically Brian Miller! I was contacted several times prior to the Drivers showing up at my apartment to pick up my items. After he took a lists of all my items, we agreed on the price and the date of the move was set. Unfortunately, when the movers arrived on the 12th. They wanted to draft another contract which would cost me 0ver 5K more. I have emails and text that I would not have to pay anything additional. They did not tell me they were just the Brokers and they still have my $500 that needs to be refunded. Please stay away from them, they cancelled on the spot without any of my items being shipped. They promise to refund my money and even now they still are holding my money. I will flood their website with friend and family reviews if I don't get my money back. I will post copies of text and emails shared to let everyone know not to use your company.

Royal Palm --- Terrible! My experience with Royal Palm was horrible! I provided an itemized list of all items to be moved...in great detail. When the contracted moving company showed up, they explained that Royal Palm had grossly underestimated the cubic footage needed. So, the move would cost 2.5 times the estimate. I was not able to move my items. Royal Palm will not refund my deposit. Their suggestion was to have the moving company take the items that would fit in the cubic footage that Royal Palm estimated...although this would only be one-third of the items I listed on the quote. They had no solutions for how to move the rest of the items on my list. Now trying to get $1279 back from the deposit and hiring a more honest, trustworthy company. Already filed a complaint with the BBB. Please be careful!

Just successfully completed my move of… Just successfully completed my move of over 26,000 pds. Lloyd instructed to overestimate which paid off in the long run. Saved me 14k! The customer service was very helpful and stress-free. Lloyd was always a phone call away and answered all my questions and concerns. Top Notch Company!

Absolutely horrible! Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, customer service will not help nor put you in contact with the drivers who are supposed to be moving your items. No 24 hour in advance notice upon pick up. Never showed up to pick up. If we could give negative ratings we would. Report as fraud!!!!!