They picked my stuff up on August 21… They picked my stuff up on August 21 were suppose to be there at 1:00 pm, showed up at 8:00 pm. Tagged all my boxes and crammed them into a space that was to small for the amount of stuff to deliver. They showed up with my items on Oct 20. Missing a TV and my tool bag with all my good tools and my drill. Lots of broken glass even though they were bubble wrapped and newspaper all around them. I have been trying to reach them and know one calls me back. My next step will be to call the better business beauro. I will also post on facebook to always check with them before hiring a discount mover if I don't here from them by tomorrow. Also the delivery driver lied to me and said he would send me something to fill out for items missing and late delivery. Never happeded

We had a medium sized move We had a medium sized move, but with more breakable items. Christian was our rep and reassured us everything would be packed and padded nicely. The moving company arrived timely at the new place. The packing job exceeded tetris, plus none of my things were broken. Sendless. Thanks guys

Absolutely horrible! Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, customer service will not help nor put you in contact with the drivers who are supposed to be moving your items. No 24 hour in advance notice upon pick up. Never showed up to pick up. If we could give negative ratings we would. Report as fraud!!!!!

Great experience, easy experience Great experience. Sales person was super knowledgeable and helped me understand the logistics of moving. The movers were professional and nothing was mishandled or broken. Price wise I feel that it was worth it because I didn’t have any issues!

SHADY AF RUN! This is happening in real time right now and I’m watching my best friend go through this. This is a broker, unbeknownst to her, and they quoted space and agreed to a second location for a few items. Upon arrival the the quoted space and price with absolutely 100% accurate inventory the independent contract and broker wanted 4k MORE on top of the deposit already given. Keep in mind she has LESS furniture and boxes than would fit into a Studio apartment. On top of that when we op’ed out of more space they no longer wanted to go to a second location and the independent contractor was completely HOSTILE on the phone and refused to tell us the company they worked for or affiliation with Royal Palm. He was like we can take what’s there or my guys can leave! How professional! Moving guys are super nice though and funny. Literally the only highlight to this terrible experience so far.