Delaney Vanlines

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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

0.00%

1

70.00%
About Delaney Vanlines

With Delaney Vanlines, you’re not just hiring a moving company – you’re gaining a partner who genuinely cares about the well-being of your belongings. Our dedicated team is committed to providing exceptional service and going the extra mile to exceed your expectations.

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James
US

Absolutely worthless Company does companies a joke? Absolutely worthless Company, Mike, Levi and Sharon people that work for this company who you’re supposed to be able to contact and communicate with do not return phone calls do not return messages. If I was you, I would never do business with this company they give you a quote that is accurate and then when they show up to pick up everything, then you gotta pay extra when they show up then there’s if you have to go upstairs is a huge amount for every step that they have to take to go upstairs. they don’t tell you about what happens if you have shuttle huge extra cost . if they can’t pull right up next to your apartment or house This company is a joke stay away from them they give you a big sales pitch on how much they want to make you happy and they are there seven days a week 24 hours a day lies lies lies

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Jelena Mitic
US

All Items Damaged WORST Moving Company Initial quote and promise to get the deposit. Day before move, they doubled my quote bait and switch. Missed move day, causing more time off of work, and day of move wanted to charge me another couple of thousand. Careless on wrapping, and disgruntled mover. Packed a coiled mattress rolled up, damaged. 75 inch tv, broken. Very bad job on wrapping furniture, all came damaged. Didn't wrap coffee table, damaged. I paid extra for packing, they didn't do the full job and for clothes threw it all in a box. Stopped communication and won't respond in transits or trying to file claim on damaged items. Hard to deal with customer service, they are very untrustworthy and doing dirty business. This company is NOT reputable and did a terrible job from start to delivery. Moves are stressful enough, this one will make your move experience the worst and I highly recommend to use another company.

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Anna Lee
US

Worst Experience When the mover arrived, he took pictures of my items and proceeded to tell me there would be an additional $600 charge for my items because I had more than what was mentioned with the initial phone call/estimate. Then, the mover stated that if I didn't want to pay the extra charge, he suggested I leave behind a glass cabinet and locker. These two items were already on my inventory list and took up a very small portion of space.

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Jason Tyler
US

I just received my delivery and I just… I just received my delivery and I just need to thank everyone at Dedicated Van Lines! Moving is Stressful enough (as ive moved 3 times in last 5 yrs) This was by far the most professional moving service i have used. My moving assistant Mike L was Very Professional, responsive (every time i called/text) As well as the movers who were Very hard working, Honest, and Kept in touch with me the entire way. I would 100% recommend Dedicated Van Lines As I just had my cousin call for her upcoming move thank you .....Jason

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Eric Davis
US

Worst moving company Worst moving company! Lies after lies and anytime you try calling you get forwarded to one guy. First our quote ended up a thousand bucks over and when they showed up to pick up our house they were three hours late and didn’t get done till almost 3 in the morning after the foreman wanted us to give him 500 bucks to not list as much on their paperwork. I had also asked after reading another review, if they use their own trucks. He told me yes which was another lie. Some other company picked up our load and then a different one dropped it off after having our stuff for 20plus days. Our brand new refrigerator was covered in dents and we are still going through boxes that were clearly marked fragile that are shattered. Then we had cops show up to our house while their hired help was unloading the truck because one of them had stolen a cell phone and was tracked to our house. Just overall horrible experience and will never use this company again. There is a lot more but I would be on here for hours. After seeing the company's reply to this review, it brings me to believe that they would still rather lie than be honest. the main problem was you can not reach anyone other than the assigned "agent". No customer support or management to discuss the issues we had. We had several items broken including antiques and like i said a brand new refrigerator that has dents all over it now. If someone wants to reach out to me from this company you can find our contact and we can set up a call. All the information i have put on here is true and not a fake review. Horrible customer service!!!!!!!!!!!

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