Ryan Chapman
GBWorst company ever Worst company ever - they are a broker and hire the worst movers. US Interstate severely underquoted us and we were extremely accurate with everything we had - the movers showed up and back 25 percent of the truck and said it would then go from $3400 to $6800!!! They only moved a 2 bedroom home… Also, the movers packed our stuff by not stacking and fitting things in properly so it would look as if they took up more room to charge more. This was confirmed at drop off when the movers weee refusing to pay the contract guys they hired in Houston a full truck worth - they told them “this is not a full truck. They packed the truck around and not properly. It’s just a half truck”. We got completely screwed - I would NEVER recommend US Interstate to anyone - then when we tried to call them Saturday like they told us to if the drivers tried charging more, they just ghosted us. I hope they go out of business soon a straight up crap service….. -still missing items -multiple things broken -kids toys broken If you are reading this, I’m telling you - STAY AWAY!!! Go to and actual moving company not a broker - they pulled the ll bait and switch….
Craig
GBMy son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.
Lee Sun
GBVery professional Very professional. Done in a timely manner. Letron, Kambrell, and Dion were my movers. They were great. Worth every penny. Usually moving is an unpleasant experience but not with these guys. They made it very pleasant. No stressing at all. Got the job done right. Even the personnel I spoke with on the phone and through email (Renee and Michelle) were polite and courteous. I would highly recommend this company for all your moving needs.
Adi
GBThis moving company should not be allowed to do business I had a large long-distance move scheduled with these movers. They gave me low quote of less than 9000 dollars, but once they showed up (that too, a full 2 days and 11 hours late) at 9 at night, the first thing the mover guy did was to look at my stuff and told me that they would need a whole large truck for my stuff and it would cost me $18,000. They already took a "non-refundable" deposit from me, so I had no way to reschedule or go with another mover. The owner of this company is the rudest person I have ever talked to and he wanted to deliver my belongings at midnight, or charge me another $500 fee. This company is a complete scam - you have been warned. And I am very sure all the positive reviews are left by employees of the company and are totally fake.
Katelyn Emmerich
GBThis was my first awesome experience This was my first experience hiring a moving company and I was not prepared for how detailed my inventory of household goods needed to be. After numerous emails and phone calls I thought that my list was complete. However, when the movers arrived they told me how much I had left off. They figured out what their truck would hold and I adjusted what I needed hauled. Their contact at US Interstate Van Lines then refigured my bill. Within minutes Rigo and Jose (the movers) went into action. Two hours after a late arrival and about ten hours the next day the truck was loaded and gone. They were two of the hardest workers I have ever seen. They packed boxes and wrapped furniture in such a way that it would arrive unscratched. They drove north on I-95 until they were required to rest. Arriving in Va. Beach at 8:00P.M., they were unloaded by 11:00 p.m. So they were able to do everything at a reasonable time. Would recommend them.