Never use these movers We recently used US Interstate Van Lines for a move from Pennsylvania to Mississippi. Alex from the sales team texted and called me multiple times and I got sucked in. I knew better but I still let it happen. Alex filled me in on all the reasons to use this moving company and even had Vince the dispatcher talk with me. Once I had contracted with the company, Vince disappeared. I was given a window for the delivery from Vince - but was subsequently told that this was not true by their customer service department. The movers who came to pack the house were very good - Jason and Ali. They worked hard and did a great job. They are the only reason I am giving this company two stars. Nevertheless, when it came time to pay these folks they said they would only take a check or cash and we were not informed of this prior to the packing. We paid the initial deposit by credit card and then were told that was not acceptable. It was the only method of payment we had so they reluctantly accepted the credit card. Obviously, our belongings did not arrive when promised. When we were contacted by the mover, DJ, who was going to unpack, he noted that he did not need someone to come with him. He was so incredibly slow that the unpacking took over four hours - for a two bedroom house with living room. He also had to take things to the shed in the back - but again this process was torturous. All in all, the company just employs brokers and are not at all focused on customer service. I would never use them again and would never recommend them.

thankyou for very quick rescued! -

My son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.

Refused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.

This moving company should not be allowed to do business I had a large long-distance move scheduled with these movers. They gave me low quote of less than 9000 dollars, but once they showed up (that too, a full 2 days and 11 hours late) at 9 at night, the first thing the mover guy did was to look at my stuff and told me that they would need a whole large truck for my stuff and it would cost me $18,000. They already took a "non-refundable" deposit from me, so I had no way to reschedule or go with another mover. The owner of this company is the rudest person I have ever talked to and he wanted to deliver my belongings at midnight, or charge me another $500 fee. This company is a complete scam - you have been warned. And I am very sure all the positive reviews are left by employees of the company and are totally fake.