We were quoted for a move and paid our… We were quoted for a move and paid our deposit. When the movers came (with their hired help from Craigslist) they loaded half of our belongings onto the truck and then doubled the price (from 3200 to 6800). Interstate will attempt to blame the consumer for giving an inaccurate estimate, when in reality, they just run a bait and switch with their pricing. The movers were far from professional, several of our items were broken. They also argued about how they were paying their hired help in our driveway! This company has literally made the local news for their scamming practices. Save yourself your money and the headache of having to deal with them.

Poor Customer Service Upon final confirmation call to confirm all details prior to move, it was never communicated the actual moving company that was going to be used or their polices. Drop off was scheduled for 3 days later from pickup. When my delivery date came and went, I was told that it would be a 14 day wait to receive my items. When I expressed my dissatisfaction, I was blamed, insulted, and threatened with suit for my review. The communication, follow up, and basic customer service within this company is severely lacking.

Horrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!

This moving company should not be allowed to do business I had a large long-distance move scheduled with these movers. They gave me low quote of less than 9000 dollars, but once they showed up (that too, a full 2 days and 11 hours late) at 9 at night, the first thing the mover guy did was to look at my stuff and told me that they would need a whole large truck for my stuff and it would cost me $18,000. They already took a "non-refundable" deposit from me, so I had no way to reschedule or go with another mover. The owner of this company is the rudest person I have ever talked to and he wanted to deliver my belongings at midnight, or charge me another $500 fee. This company is a complete scam - you have been warned. And I am very sure all the positive reviews are left by employees of the company and are totally fake.

WA to TN I have been meaning to write a review for nearly two years but have been busy and forgot until now when I am getting ready to move again. Pros- they did keep my things in storage for a month as part of the agreement, and everything arrived in Tn without any missing items. Cons- I don’t even know where to begin. I hired them to pack and move me from Camas, WA to Germantown TN. First, I went over in detail with the estimator how many large and small pieces and how much just “stuff” we have. I went into all of the cabinets and closets and walked through every room. I expected that my estimate would be a little off, it usually is. But it was nearly double what I was originally quoted. Second/ they sent two guys to pack a very full four bedroom house. I had been assured it would only take one day by the slick salesman, but it took them 3 or 4 days. Third, the two guys were nice but had no idea how to professionally pack anything. When it arrived in Memphis half of the boxes were half empty, many pieces of china were simply stacked on each other, not individually wrapped or taken care of. I’ve moved more times than I can count and I have never seen such a terrible packing job. And they charged me an arm and a leg for it. I could’ve done it myself in the time it took them and it would’ve been a much better job. Fourth - The packers on the WA end Also put moving tape directly on furniture and lamps- damaging several expensive items beyond repair. Fifth/ the movers are supposed to catalog everything they pack and label every box. There was no catalog and the only labels were numbered stickers. Again- worst packing job ever. Sixth/ when the truck arrived at my house again there were only TWO guys to unpack it. So- I would absolutely not recommend. They raised the rate at a time I could not cancel, failed to catalog anything, did a terrible job packing with lots of half empty boxes which I of course paid to move, put moving tape on my furniture and ruined some of it, delayed me by days in getting back to TN to start my job…. The list is endless. Would not use them again and would tell anyone who asked to go to Find a better moving company.