Worst company ever Worst company ever - they are a broker and hire the worst movers. US Interstate severely underquoted us and we were extremely accurate with everything we had - the movers showed up and back 25 percent of the truck and said it would then go from $3400 to $6800!!! They only moved a 2 bedroom home… Also, the movers packed our stuff by not stacking and fitting things in properly so it would look as if they took up more room to charge more. This was confirmed at drop off when the movers weee refusing to pay the contract guys they hired in Houston a full truck worth - they told them “this is not a full truck. They packed the truck around and not properly. It’s just a half truck”. We got completely screwed - I would NEVER recommend US Interstate to anyone - then when we tried to call them Saturday like they told us to if the drivers tried charging more, they just ghosted us. I hope they go out of business soon a straight up crap service….. -still missing items -multiple things broken -kids toys broken If you are reading this, I’m telling you - STAY AWAY!!! Go to and actual moving company not a broker - they pulled the ll bait and switch….

Horrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!

This was my first awesome experience This was my first experience hiring a moving company and I was not prepared for how detailed my inventory of household goods needed to be. After numerous emails and phone calls I thought that my list was complete. However, when the movers arrived they told me how much I had left off. They figured out what their truck would hold and I adjusted what I needed hauled. Their contact at US Interstate Van Lines then refigured my bill. Within minutes Rigo and Jose (the movers) went into action. Two hours after a late arrival and about ten hours the next day the truck was loaded and gone. They were two of the hardest workers I have ever seen. They packed boxes and wrapped furniture in such a way that it would arrive unscratched. They drove north on I-95 until they were required to rest. Arriving in Va. Beach at 8:00P.M., they were unloaded by 11:00 p.m. So they were able to do everything at a reasonable time. Would recommend them.

Poor Customer Service Upon final confirmation call to confirm all details prior to move, it was never communicated the actual moving company that was going to be used or their polices. Drop off was scheduled for 3 days later from pickup. When my delivery date came and went, I was told that it would be a 14 day wait to receive my items. When I expressed my dissatisfaction, I was blamed, insulted, and threatened with suit for my review. The communication, follow up, and basic customer service within this company is severely lacking.

Never use these movers We recently used US Interstate Van Lines for a move from Pennsylvania to Mississippi. Alex from the sales team texted and called me multiple times and I got sucked in. I knew better but I still let it happen. Alex filled me in on all the reasons to use this moving company and even had Vince the dispatcher talk with me. Once I had contracted with the company, Vince disappeared. I was given a window for the delivery from Vince - but was subsequently told that this was not true by their customer service department. The movers who came to pack the house were very good - Jason and Ali. They worked hard and did a great job. They are the only reason I am giving this company two stars. Nevertheless, when it came time to pay these folks they said they would only take a check or cash and we were not informed of this prior to the packing. We paid the initial deposit by credit card and then were told that was not acceptable. It was the only method of payment we had so they reluctantly accepted the credit card. Obviously, our belongings did not arrive when promised. When we were contacted by the mover, DJ, who was going to unpack, he noted that he did not need someone to come with him. He was so incredibly slow that the unpacking took over four hours - for a two bedroom house with living room. He also had to take things to the shed in the back - but again this process was torturous. All in all, the company just employs brokers and are not at all focused on customer service. I would never use them again and would never recommend them.